Features and Ease of Use
V&Web offers a range of hosting services, including shared web hosting, dedicated servers, VPS, cloud servers, and colocation. The core inclusions you can expect to find are:
- 99.9% or 99.99% uptime guarantee
- An optional data backup service
- Unlimited websites
- Free SSL certificates
- Up to 2 TB monthly traffic
The shared hosting plans support PHP (versions 5 and 7), a free CDN, MySQL databases, and the cPanel control panel. There is also a one-click installer for WordPress and “other programs,” but otherwise you won’t be overwhelmed with features.
Since V&Web claims a presence in around 700 global data centers, your content can be served from the location closest to your customer base, which should improve the page loading speeds. Depending on which web page you believe, you get a 99.9% or 99.99% uptime guarantee. Therefore, uptime should be at or above the industry average, although there is no service level agreement (SLA) as far as I can see.
Pricing and Support
V&Web’s shared hosting prices are okay. The base plan is cheap, but the highest tier packages get pretty pricey. Although a CDN and SSL are included, you have to pay extra for a domain name.
The money-back guarantee is as uncertain as the uptime guarantee; depending on which web page you believe, it could be either a 7-day guarantee or a 30-day guarantee.
24/7 customer service can be obtained via email, ticket, or Skype. There is also a live chat popup, but it was offline whenever I wanted to try it. The only publicly available self-support resource seems to be a small FAQ section.