Besides offering shared hosting solutions, this vendor offers other internet services to its clients including reseller hosting, web design solutions, and email marketing as well as audio/video streaming solutions. Its website is only available in Spanish but support is available in English as well.
Features and Ease of Use
Some of the standard features included in Unlugar.com hosting solutions are:
- cPanel and WHM control panel
- Free setup
- Unlimited email accounts
- MySQL database
- PHP 5/7 support
- Daily web statistics
- Weekly backups
Unlugar.com servers are housed in its own data centers located in Claro, Argentina. The vendor has put in place all necessary security measures and infrastructure to create an ideal environment for optimal server performance.
This vendor’s shared hosting solutions come in four packages: Promo, Initial, Developer, and Business. The Promo package is the most basic as well as the most popular. It comes with 4GB disk space, 240GB bandwidth, three MySQL databases, and up ten FTP accounts.
Unlugar.com’s premium shared hosting package comes with a disk space of 10GB, two domains, 500 MySQL databases, and 500GB monthly bandwidth. The package is ideal for commercial websites.
Unlugar.com backup services are performed on a weekly basis, but there’s little else the vendor has said about this solution on its website, including how many days each week‘s backup is stored. In addition, the vendor gives no guarantees that its backup solution would accurately replace a user’s data files every time they’re lost.
This company’s hosting services have limited features and do not include SSL certificates.
Pricing and Support
While Unlugar.com’s hosting solutions appear quite cheap, only users who subscribe to the five-year contract can take advantage of these extremely low prices. Shorter contracts attract higher hosting fees. The minimum contract period available is three months.
Unlugar.com offers a 30-day money-back guarantee. Although there is a mention of uptime guarantee on its website, nothing more is said to bring clarity to the issue.
Customers wishing to contact this vendor can do so through email, submitting a ticket, or via telephone. However, the phone support is only available from 9:00 a.m. to 6:00 p.m. ART from Monday to Friday. In addition, the vendor does not offer live chat support. Although they claim to have a support team available 24/7/365, when I contacted them, they didn’t reply to my email.
Unlugar.com has a knowledge base but it is practically empty, meaning that clients who prefer using a web host’s help center’s tutorials to solve the hosting issues they face would definitely be disappointed.