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Reviews and expert opinion Unlugar.com

Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert

Unlugar.com is an Argentinian hosting company that has been operational for more than 14 years. The vendor provides web hosting solutions and domain name registration among other services in Argentina and beyond.


Overview

Unlugar.com-overview1Unlugar.com is a hosting company based in Argentina. The company started its operations more than 14 years ago. Over the years, its grown in size and experience to provide quality and reliable hosting services to individuals and business enterprises in Argentina and beyond.

Besides offering shared hosting solutions, this vendor offers other internet services to its clients including reseller hosting, web design solutions, and email marketing as well as audio/video streaming solutions. Its website is only available in Spanish but support is available in English as well.

Features and Ease of Use

Some of the standard features included in Unlugar.com hosting solutions are:

  • cPanel and WHM control panel
  • Free setup
  • Unlimited email accounts
  • MySQL database
  • PHP 5/7 support
  • Daily web statistics
  • Weekly backups

Unlugar.com servers are housed in its own data centers located in Claro, Argentina. The vendor has put in place all necessary security measures and infrastructure to create an ideal environment for optimal server performance.

This vendor’s shared hosting solutions come in four packages: Promo, Initial, Developer, and Business. The Promo package is the most basic as well as the most popular. It comes with 4GB disk space, 240GB bandwidth, three MySQL databases, and up ten FTP accounts.

Unlugar.com’s premium shared hosting package comes with a disk space of 10GB, two domains, 500 MySQL databases, and 500GB monthly bandwidth. The package is ideal for commercial websites.

Unlugar.com backup services are performed on a weekly basis, but there’s little else the vendor has said about this solution on its website, including how many days each week‘s backup is stored. In addition, the vendor gives no guarantees that its backup solution would accurately replace a user’s data files every time they’re lost.

This company’s hosting services have limited features and do not include SSL certificates.

Pricing and Support

While Unlugar.com’s hosting solutions appear quite cheap, only users who subscribe to the five-year contract can take advantage of these extremely low prices. Shorter contracts attract higher hosting fees. The minimum contract period available is three months.

Unlugar.com offers a 30-day money-back guarantee. Although there is a mention of uptime guarantee on its website, nothing more is said to bring clarity to the issue.

Unlugar.com-overview2

Customers wishing to contact this vendor can do so through email, submitting a ticket, or via telephone. However, the phone support is only available from 9:00 a.m. to 6:00 p.m. ART from Monday to Friday. In addition, the vendor does not offer live chat support. Although they claim to have a support team available 24/7/365, when I contacted them, they didn’t reply to my email.

Unlugar.com-overview3

Unlugar.com has a knowledge base but it is practically empty, meaning that clients who prefer using a web host’s help center’s tutorials to solve the hosting issues they face would definitely be disappointed.

Pricing

4.2

Comparison

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User reviews

Based on 7 reviews in 1 languages
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1.0
anonymus
Spain
September 29, 2020
Estafadores, despues de 10 años nos dejaron tirados

Es un desastre, dejaron tirados a todos los usuarios. 10 años trabajando con ellos y la verdad que me siento estafado. Una vergüenza. Le pondría 0 estrellas pero no se puede. No pagan los dominios .com, perdieron los backups de todas las paginas en Marzo y nos mintieron hasta Junio. Aléjense de este desastre

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1.0
Jorge Traverso
Argentina
jorgetraverso.com.ar
September 04, 2020
Terrorífico

Puedo afirmar que hoy NO existe. Soy cliente hace 10 años, médico que sólo tengo página de antecedentes y artículos científicos para que accedan mis pacientes. Ya en 2018 no se pudo entrar a la página, reclamé, me atendieron y repusieron acceso pero habían desaparecido mis antecedentes. Me los reconstruyó una especialista que era externa a Un Lugar. En abril de 2019 me cobraron la factura anual. En 2020 no enviaron factura, no se puede acceder a la página y hace 4 meses que envío mails que no responden y por teléfono, imposible. Aclaro que estoy al día en Nic Ar. Cambiaron logo anterior, será que la vendieron?

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1.0
anonymus
Argentina
August 11, 2020
Un desastre, me siento estafado.

Desde que pusieron un sistema de tiquets dejo de funcionar el soporte tecnico y se cae el servicio muy seguido y nadie te soluciona nada. Soy cliente hace 10 años y se derrumbo todo el servicio. Deben estar fundidos y no dicen nada. Es indignante.

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1.0
Raquel
Argentina
August 06, 2020
Servicio MUY MALO, DESASTROZO

Es una empresita FANTASMA, no tiene soporte, teléfonos inhabilitados y el servicio se cae a cada rato. Nadie responde y no tienen dirección física. LADRONES. Nunca crei que se le permitiera operar a empresas fantasma, ni las facturas tienen dirección ni teléfono. Unos estafadores

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1.0
Fernando J. N.
Argentina
July 11, 2020
SERVICIO MUY MALO

El servicio es malisimo, soporte cero... mes sin responder un ticket! 1 MES jaja de terror, me río para no llorar. El hosting se cae todo el tiempo, los hackean y te piden el backup a vos. Estoy engrampado hasta septiembre, sin dudas me mudaré.

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1.0
ruben rodriguez
Argentina
April 22, 2020
hoy en dia es uno de los peores hosting de argentina, sino el peor

ACTUALMENTE SON EL PEOR HOSTING DE LA ARGENTINA ! … PASARON DE SER EXCELENTES HASTA HACE DOS AÑOS (CUANDO AUN ESTABA GASTON ATENDIENDO COMO PARTE DE ELLOS) A SER INCREIBLEMENTE INUTILES E INEFICACES, APARTE DE ARBITARIOS.SE LES CAE EL SERVICIO TODO EL TIEMPO (Y ESTAMOS HABLANDO DE HOSTING!).NOSOTROS HEMOS PERDIDO UNOS 5 CLIENTES POR CULPA DE ELLOS.EN LO PERSONAL DE HABERLES RECOMENDADO CASI 40 CLIENTES EN UNA EPOCA PASO A RECOMENDARLE A TODOS QUE SI NO QUIEREN PERDER CLIENTES Y MUCHO DINERO POR NADA DEL MUNDO CONTRATEN A UNLUGAR.

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Bottom line on Unlugar.com

Unlugar.com hosting solutions seem to have the features necessary to satisfactorily manage websites for small and medium-sized enterprises. For a hosting brand that has been in the industry for over 14 years, it is a bit disappointing that it has not improved its solutions over the years, including making sure that its support team is available round the clock and that customers can access a comprehensive knowledge base on its website.

Pros

  • Performs weekly backups
  • cPanel and WHM control panel
  • 30-day money-back guarantee
  • PHP versions 5/7 support

Cons

  • Unresponsive support team
  • Almost empty knowledgebase

Buy SME hosting solutions at Unlugar.com

Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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