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Swisscom Review 2024 – Does It Live Up to the Hype?

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Swisscom is a leading telecommunications company that offers web hosting, cloud hosting, and domain registration services to its subscribers. Its servers are housed in a top-of-the-line data center in Switzerland.

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Swisscom’s hosting services are straightforward: it empowers Swiss SMEs with the tools and IT infrastructure to establish their presence online. The company was originally founded in 1852 at the advent of the telegraph. Since then, it’s expanded its services to include a fiber-optic network that stretches all across Switzerland. Its customer base is mostly Swiss, but the company serves Italy as well. Swisscom’s services and support are available in English, French, German, and Italian.

Features and Ease of Use

swisscom features

Whether you have a big company that requires a more complex website, or a start-up business looking for a simpler approach, Swisscom offers a decent web hosting solution to meet different needs. The company also offers domain registration, web design, and cloud hosting services, so you can safely leave the setup and management of your website in their capable hands.

Swisscom’s web hosting service includes several standard features such as:

  • 10GB to unlimited SSD storage space
  • Free SSL certificates
  • Daily backups
  • 99.9% server availability
  • Anti-DDoS attack prevention
  • cPanel

Swisscom’s web-based drag-and-drop website builder, dubbed the HomepageTool, is a nice touch to help beginners get a website up and running. It includes professionally-designed and industry-specific templates, allowing you to build a website even if you don’t have any coding knowledge.

You’ll have the use of an application installer, so you can easily integrate popular CMSes and scripts such as WordPress, Joomla, Drupal, phpBB, and osTicket. Swisscom’s highest-tier plan also comes with a premium SSL certificate you may install on your website.

Multiple PHP versions are available within the control panel, and with a cutting-edge DDoS attack prevention feature, your website will be well-protected against the bad guys online.

Pricing and Support

Swisscom provides three web hosting packages: S, M, and L. All three plans include the same set of features and vary primarily in terms of disk space, as well as the number of email accounts and databases.

None of these plans include free domain registration, so be prepared to factor that into your final tally. However, you’ll get free SSL certificates with all plans — and you’ll even have a Premium SSL certificate if you opt for the highest-tier plan.

swisscom support


Customer support is 24/7 and is excellent — provided you’re in Switzerland or a neighboring country. It’s easy to get in touch with the support team by calling the Swiss-based customer support hotline. Another way is to submit a support ticket, but this isn’t very useful as you’ll likely receive a reply requesting that you call the hotline for further assistance. There’s a FAQ section, but it’s too generic and may not hold all the answers to your questions.




How does Swisscom match up to the competition?

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If you’ve got an SME based in Switzerland and want an all-inclusive web hosting provider that will take care of your website design and hosting needs, Swisscom is a good provider to consider. However, there’s still room for improvement in its customer support department.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.


  • Unlimited storage space and email addresses
  • Free SSL certificates
  • No setup fees
  • Multiple web applications available for installation


  • No live chat support for hosting
  • Available only for Swiss residents
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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d'une conversation houleuse et très désagréable au téléphone avec une des employées, Mme. Matanovic. J'avais contacté vos bureaux Swisscom à fin novembre 2021 afin de faire résiliez mon contrat de téléphonie mobile. Vous m'aviez alors confirmé par oral que ma demande serait prise en compte et effective après deux mois de "temps de résiliation", soit fin janvier et que je n'avais donc rien à faire de spécial en sus. Quatre mois plus tard, à ma plus grande surprise, je reçois une facture de Swisscom pour les mois de février et mars. Je décide d'appeler pour savoir ce qu'il se passe et je suis en relation avec Mme. Matanovic, qui fut des plus désagréable, qui n'a pas répondu à ma demande bien au contraire, ricane et qui en plus de ça ne fait que répéter les mêmes choses sans me laisser parler. Vu que notre entretient ne menait à rien, j'ai demandé à parler à un responsable à plusieurs reprises mais elle a refusé. Finalement, je n'ai rien obtenu ni comme réponse ni comme solution à mon problème en dehors d'une indignation et d'une insatisfaction. Je demande donc, une fois de plus, de recontrôler si mon contrat à bien été résilié au 31 janvier 2022 comme convenu, cette fois ci par email, de le résilier si tel n'était pas le cas et de me tenir au courant de la suite que vous allez donner à ma demande sachant que la facture de février-mars n'aurait pas lieu d'être. Après une dernière conversation, sans issues je vais renoncer au payement. J'étais client chez Swisscom depuis plus de 15 ans. Ils n'assument pas leurs erreurs et se renferment sur l'excuse du "protocole" quand celà les arrange. Or le protocole qui est de me contacter pour m'avertir que la résiliation n'aura pas lieux...

Rosset, USA
March 29, 2022
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