Swisscom’s hosting services are straightforward: it empowers Swiss SMEs with the tools and IT infrastructure to establish their presence online. The company was originally founded in 1852 at the advent of the telegraph. Since then, it’s expanded its services to include a fiber-optic network that stretches all across Switzerland. Its customer base is mostly Swiss, but the company serves Italy as well. Swisscom’s services and support are available in English, French, German, and Italian.
Features and Ease of Use
Whether you have a big company that requires a more complex website, or a start-up business looking for a simpler approach, Swisscom offers a decent web hosting solution to meet different needs. The company also offers domain registration, web design, and cloud hosting services, so you can safely leave the setup and management of your website in their capable hands.
Swisscom’s web hosting service includes several standard features such as:
- 10GB to unlimited SSD storage space
- Free SSL certificates
- Daily backups
- 99.9% server availability
- Anti-DDoS attack prevention
Swisscom’s web-based drag-and-drop website builder, dubbed the HomepageTool, is a nice touch to help beginners get a website up and running. It includes professionally-designed and industry-specific templates, allowing you to build a website even if you don’t have any coding knowledge.
You’ll have the use of an application installer, so you can easily integrate popular CMSes and scripts such as WordPress, Joomla, Drupal, phpBB, and osTicket. Swisscom’s highest-tier plan also comes with a premium SSL certificate you may install on your website.
Multiple PHP versions are available within the control panel, and with a cutting-edge DDoS attack prevention feature, your website will be well-protected against the bad guys online.
Pricing and Support
Swisscom provides three web hosting packages: S, M, and L. All three plans include the same set of features and vary primarily in terms of disk space, as well as the number of email accounts and databases.
None of these plans include free domain registration, so be prepared to factor that into your final tally. However, you’ll get free SSL certificates with all plans — and you’ll even have a Premium SSL certificate if you opt for the highest-tier plan.
Customer support is 24/7 and is excellent — provided you’re in Switzerland or a neighboring country. It’s easy to get in touch with the support team by calling the Swiss-based customer support hotline. Another way is to submit a support ticket, but this isn’t very useful as you’ll likely receive a reply requesting that you call the hotline for further assistance. There’s a FAQ section, but it’s too generic and may not hold all the answers to your questions.