Superior Host’s website is in English.
Features and Ease of Use
Superior Host’s shared web hosting customers enjoy access to the following features:
- cPanel control panel
- Personal/shared SSL
- Full web stats
- Unlimited FTP accounts
- Softaculous app installer
- Webmail with SpamAssassin
Customers have access to the user-friendly and powerful cPanel control panel that helps them build websites, create databases and emails, and manage their web space. The integrated Softaculous installer has over 300 scripts for popular CMS and other applications. In addition, there is an array of security options and website traffic monitoring tools.
Superior Host also takes a superior approach to security, so you don’t have to worry about cyber attacks or phishing. This company carries out customer identity checks, it monitors servers and networks, and it performs regular updates. Servers are not only hardened but also regularly scanned for vulnerabilities. Customers can also integrate SSL certificates and enable anti-spam filters on emails.
Since Superior Host understands the importance of having a website up and running (and business email functioning) round the clock, it uses superior hardware and software to ensure that hosting services remain accessible 365 days of a year. It offers a 99.9% uptime SLA, which is good but not great.
As well as hosting, Superior Host also offers extras such as website maintenance, web design services, and dedicated IPs. And it can help you promote your online presence, too.
Pricing and Support
When it comes to pricing, Superior Host isn’t the cheapest host. I have seen other hosting providers whose premium or deluxe plans surpass Superior’s basic plan for the same price. The saving graces are that you don’t have to sign a contract, and customers can sometimes get nice discounts when committing to a year or more.
Customers have the option to pay using PayPal and all major credit cards. Upgrading from the basic plan to any of the higher packages is straightforward. However, it’s important to note that DDoS protection and certain other features are exclusive to the highest plan. Additionally, there are additional “website maintenance” plans available for those who require assistance with their websites, WordPress installations, or software upgrades.
Superior Host’s friendly, knowledgeable, and helpful 24/7 support team is always on hand to provide assistance via toll-free telephone, online ticket, or email. I received a helpful response from a support agent who advised me on the steps required to transfer my website.
Unfortunately, there is no knowledge base to help with self-support.