Reviews and expert opinion Summit Hosting

Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert

Established in 2016, Summit Hosting has been growing steadily as a cloud hosting vendor in the United States and Canada. The company is a Quickbooks cloud hosting vendor and a Sage managed hosting solutions vendor.


Overview

Summit Hosting.

Summit Hosting is a U.S. cloud hosting provider. It was founded in 2016 by Stanley Kania as an amalgamation of NovelAspect.com and myownASP.com. It provides dedicated servers for every one of their clients, and in just over two years has grown tremendously to have more than 15000 users in the U.S and Canada. Summit Hosting is a Sage managed hosting solutions vendor.

Features and Ease of Use

Summit Hosting offers several hosting solutions including Sage cloud hosting, Quickbooks cloud hosting, application hosting directory, and dedicated servers. They do not offer shared hosting solutions, preferring instead to provide cloud hosting and dedicated servers.

As a Sage-accredited vendor, Summit Hosting offers Sage services including fixed asset hosting, Sage HRMS hosting, and Sage CRM hosting. They are also an Intuit Certified Hosting Partner (which means QuickBooks).

This vendor ensures foolproof security through dual user authentication and a unique password protection policy that require users to update their passwords once every 90 days. In addition, their encryption uses extended validation (EV) to ensure the highest possible protection. So far so good, except I did not find details of any physical security measures at their data centers.

Summit Hosting has a standard disaster prevention and recovery policy comprising daily backups (retained for 15 days) and a full recovery service. Backups can be retained for longer than 15 days if required, and unlike many hosting companies, they do not charge to restore data.

Pricing and Support

I found Summit Hosting’s pricing to be pretty standard compared to other cloud hosting providers in the United States. While they offer a free trial period for some of their hosting plans, this is not provided by default, so you have to ask. Otherwise, there is no money-back guarantee, but they do boast an impressive 99.9999% uptime backed by a compensation plan. The Sage X3 plan includes three months of free hosting if you commit to a three-year contract.

For technical support, Summit Hosting has a toll-free phone number and a ticketing system that you can use 24/7/365. It typically takes only 20 minutes to receive a response after opening a ticket. The polite and patient technical support staff treat customers with utmost respect, but unfortunately, do not provide support by email or live chat. The online knowledge base includes video tutorials, and their FAQ section addresses a good number of the likely queries from webmasters.

How much does Summit Hosting cost?
Summit Hosting offers plans from $53 to $173. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Summit Hosting plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. Summit Hosting can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Summit Hosting here.
How good is Summit Hosting’s customer support?
Summit Hosting is not ranked as one of our top web hosts. But that can also be a result of Summit Hosting being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does Summit Hosting match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
Summit Hosting Compare 4.5 Compare
Bluehost Compare 2.5 Compare

Pricing

4.5

User reviews

Based on 70 reviews in 1 languages
1.5
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4.0
Suzie C
USA
May 21, 2020
Works well for my business

We've been with Summit Hosting for almost two years, and the cloud hosting has been helpful to have. As others have said in other reviews here, things were rocky and inconvenient for a few months due to outages. However, we haven't had issues like that in a while and things have gotten much better. It seems like they have a better team now.

avatar
1.0
Luis Escamilla
USA
May 15, 2020
Slow and unreliable

Very slow service, it constantly disconnects and support is only available through email, which in most cases is close to useless. During our last meeting 4 of us where trying to connect to the server to get some important files, all 4 from different states, none of us could get in, so it was not a problem of internet but the service. I think they might have bite on more than they can chew... actively looking for an alternative.

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4.0
Brian
USA
May 13, 2020
Fine host, great service

I got what I needed out of Summit Hosting; they offer a great service to any business, large or small. Their customer service is always there if I have any questions which are very helpful as I am a new business owner. Overall a great experience with the company. I definitely recommend!

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4.0
anonymus
USA
May 06, 2020
Happy

We’re very happy with Summit’s hosting for QuickBooks! We have our own dedicated server which means our company has been able to have the other applications we need integrated into the software. We can also have more users added when we need them, and we don’t have to share server resources with anyone else since this is not shared hosting in the cloud. Oh, and I was able to stop leasing and buy my QuickBooks through someone in sales which was a convenient option. We did experience downtime a few times at the beginning of the year, but haven’t had problems since they made updates at the data center.

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5.0
Katie
USA
May 06, 2020
Great for our needs

Summit Hosting's cloud services have worked well for our needs at our small business over the last few months. The ability to work in QuickBooks from any computer has been especially helpful while we work from home for now since our office was closed because of the pandemic.

5.0
Ken Wilson
USA
May 05, 2020
More reliable

Overall we have had a good experience with Summit Hosting. There have been some outages, but service has been much more reliable since a recent hardware upgrade. And it has always been better than our previous QuickBooks cloud hosting vendor.

Read more reviews

Bottom line on Summit Hosting

Summit Hosting is a perfect vendor for businesses looking for Intuit QuickBooks or Sage cloud hosting. For a company that has only been around for just over two years, their 15,000+ customers are a testament to the quality of the services they offer.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • 99.9999% uptime backed by a compensation plan
  • Foolproof security protocols
  • Daily backups retained for 15 days
  • Support team available 24/7/365

Cons

  • No money-back guarantee
  • No live chat or email support
Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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