StartLogic is fine, but fine is not good enough. While StartLogic is a decent web host, you can get better quality hosting at a cheaper price with Hostinger, for example.
American web hosting provider StartLogic focuses on getting small businesses online at an affordable price. It offers just one hosting plan that includes a website builder plus support for WordPress and e-commerce.
StartLogic currently serves over 50,000 customers from two data centers near Boston, Massachusetts. Its website is in English.
Features and Ease of Use
StartLogic’s single web hosting plan provides unmetered bandwidth and unlimited storage, domains, and MySQL databases. The plan includes access to a free website builder as well as the ability to install software such as WordPress and e-commerce tools. Web hosting also features a free domain and the following:
- Unlimited storage
- Unmetered bandwidth
- Free domain with hosting
- Free Let’s Encrypt SSL
- 30-day money-back guarantee
- Free website builder
- Free advertising credits
- Free online store integration
- 24/7 customer support
The StartLogic control panel includes integration with the Mojo Marketplace that provides one-click installations of software applications plus themes for WordPress and other CMS platforms.
You also get a free website builder (courtesy of WebsiteBuilder.com) that features drag-and-drop functionality and includes hundreds of templates along with image galleries, social media integration, and e-commerce.
The two Boston data centers feature 24/7 security and run on N+1 power. Servers are split into different function pools for faster loading times and fewer service interruptions. Machines are clustered to allow for seamless takeover in the event of a system failure.
Pricing and Support
StartLogic’s website hosting is reasonably priced, especially when you consider the unlimited storage and bandwidth, and the free domain. For around the cost of a cappuccino per month (in the first year), it is cheaper than the average unlimited hosting plan. Although the price doubles after the first year, it is still competitive among top North American providers.
Hosting can be bought monthly, annually, biennially, or triennially, with a 30% discount for a two-year term and a 45% discount for a three-year commitment. Paying monthly will cost you nearly three times as much (pro rata) and paying yearly.
You needn’t worry too much about making a major commitment, because the 30-day money-back guarantee (if you pay by credit card) should get you out if you change your mind within the first month. Any refund excludes add-on services such as domain registration.
Other add-ons available at the checkout include website security, website data backups, and WordPress optimization.
You can contact the 24/7 customer support team by telephone, live chat, or online contact form. I got hold of someone immediately via the live chat channel
For self-support, StartLogic provides a pretty comprehensive knowledge base.
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I have been with them for web hosting since 2008
And we moved our content to another provider earlier this summer to get a better platform. I just spent 2 days trying simply to renew only the domain. It has taken two days, four phone calls and a long chat to get things back to where I can even transfer the domain. They trashed their own domain registry for our site when they dealt with the rest of the services we no longer need. The rep came back and told me we could renew direct with tucows, which is NOT true. Subsequent to that the rep who tried to fix things up had to issue an internal ticket because they could not fix it, the internal ticket arrived with none of the links working, and in multiple subsequent rounds they got the domain/URL wrong three times. Every time just after I had said, typed the right one. Do not go anywhere near these guys.