To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.
American web hosting provider StartLogic focuses on getting small businesses online at an affordable price. It offers just one hosting plan that includes a website builder plus support for WordPress and e-commerce.
StartLogic currently serves over 50,000 customers from two data centers near Boston, Massachusetts. Its website is in English.
Features and Ease of Use
StartLogic’s single web hosting plan provides unmetered bandwidth and unlimited storage, domains, and MySQL databases. The plan includes access to a free website builder as well as the ability to install software such as WordPress and e-commerce tools. Web hosting also features a free domain and the following:
- Unlimited storage
- Unmetered bandwidth
- Free domain with hosting
- Free Let’s Encrypt SSL
- 30-day money-back guarantee
- Free website builder
- Free advertising credits
- Free online store integration
- 24/7 customer support
The StartLogic control panel includes integration with the Mojo Marketplace that provides one-click installations of software applications plus themes for WordPress and other CMS platforms.
You also get a free website builder (courtesy of WebsiteBuilder.com) that features drag-and-drop functionality and includes hundreds of templates along with image galleries, social media integration, and e-commerce.
The two Boston data centers feature 24/7 security and run on N+1 power. Servers are split into different function pools for faster loading times and fewer service interruptions. Machines are clustered to allow for seamless takeover in the event of a system failure.
Pricing and Support
StartLogic’s website hosting is reasonably priced, especially when you consider the unlimited storage and bandwidth, and the free domain. For around the cost of a cappuccino per month (in the first year), it is cheaper than the average unlimited hosting plan. Although the price doubles after the first year, it is still competitive among top North American providers.
Hosting can be bought monthly, annually, biennially, or triennially, with a 30% discount for a two-year term and a 45% discount for a three-year commitment. Paying monthly will cost you nearly three times as much (pro rata) and paying yearly.
You don’t have to worry too much about making a major commitment since you can take advantage of the 30-day money-back guarantee (applicable when paying by credit card). If you change your mind within the first month, this guarantee allows you to cancel and receive a refund. However, please note that add-on services such as domain registration are excluded from the refund policy.
Other add-ons available at the checkout include website security, website data backups, and WordPress optimization.
You can contact the 24/7 customer support team by telephone, live chat, or online contact form. I got hold of someone immediately via the live chat channel
For self-support, StartLogic provides a pretty comprehensive knowledge base.