Founded in June 2016, SpidyHost is an India-based company that provides web hosting services, servers, and domain registration. It has more than 300 customers with 200+ registered domains. It serves customers through servers that are located in Germany, France, and the United Kingdom, and its website is in English only.
Features and Ease of Use
SpidyHost offers shared Linux hosting for simple websites, and Cloud Linux and Windows hosting for higher-level websites. Customers on any of these plans will enjoy these features and resources:
- 99.9% uptime guarantee
- Free SSL certificate
- Free .in domain on some plans
- Weekly automatic backups
- Two or unlimited add-on domains
- Unlimited disk space
With its load balancing cloud platform, your website will be able to withstand traffic spikes, by spreading your traffic across different servers to ensure that there’s no negative impact on your website’s performance. This feature also helps you not get affected by a traffic spike from another user on your server.
Another performance accelerating feature is Solid States Disks, which process data faster and are more reliable. Plus, it has caching servers to store content closer to your website visitors. Once static content is cached using Edge caching, every subsequent user gets served content directly and faster from the caching server.
SpidyHost uses CloudFlare’s DDoS protection to mitigate attacks, filter/block malicious traffic, and protect your data. Its capacity is 15X bigger than the largest DDoS ever recorded.
Developers can program with PHP and Python, and the vendor also supports Ruby on Rails and CGI. Have no fear, though, beginners are not left behind. There’s a one-click installer that supports more than 300 scripts, including WordPress and Drupal. It also has website builders the likes of RvSiteBuilder and Zyro SiteBuilder. All you have to do is pick a theme, drag-and-drop modules in your page, and publish.
Pricing and Support
There are three plans on each shared hosting category offered at low-cost prices. The low prices are a plus and there’s the addition of a free SSL certificate and a .in domain, on some plans as well.
You can pay with PayUMoney, Paypal, or your credit/debit card and subscription periods start from one month. Short subscription plans are helpful in order to mitigate your risk. If the service doesn’t meet your need, you don’t lose out too much.
If you do choose to pay for 12 months at a time and end up dissatisfied, you can get a refund if you contact the company within 30 days after your initial payment. You won’t get 100% of your money back, because transaction fees and taxes (that were inclusive and not mentioned at checkout) will be deducted, but you will get a significant percentage refunded.
I had a few questions, so turned to the knowledge base to seek answers. Unfortunately, I only found solutions on updating my nameservers, so I had to contact customer support. I did that through email and received a response not long after.
The company offers support via phone, ticketing system, and live chat, but these channels are not manned 24/7. Support is available from Monday to Saturday, 10:00 AM to 5:00 PM GMT +5:30.