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Reviews and expert opinion SkyNetHosting

Gwen Rodgers Gwen Rodgers Web Hosting Expert

SkyNetHosting offers plenty of premium features and an uptime SLA. It’s more expensive than some of its competitors, but it might be worth the extra money.

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Overview

Screenshot 2019 06 24 at 06.45.02To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

SkyNetHosting.Net Inc (SkyNetHosting) was founded in 2004, and it has been providing a range of hosting services ever since. According to its website, this business has more than 100,000 customers in 140 countries, but – despite the flag icons at the top – its website is only available in English.

Features and Ease of Use

Screenshot 2019 06 24 at 06.46.02 1

SkyNetHosting sells a range of hosting services, including shared website hosting, SEO hosting, reseller packages, VPS plans, and dedicated servers. To give you an idea, the core features offered by SkyNetHosting include:

  • 99.9% uptime guarantee
  • Daily and weekly automatic backup
  • Domain registration available
  • Up to unlimited add-on domains
  • Free shared SSL certificate
  • Up to 500 GB monthly transfer

SkyNetHosting is notable for the amount of choice it gives you. For example, you can choose to have your server location to be the U.S., U.K., Netherlands, Hong Kong, India, Japan, Australia, New Zealand, South Africa, Brazil, or Germany.

This company also has one of the clearest uptime service level agreements I have ever seen. Although a 99.9% uptime guarantee is not that high by industry standards, you get 10% of your monthly fee refunded if downtime lasts for more than 45 minutes.

Beginner-friendly features are good. The one-click installer provides 300 scripts, and the website building tool comes fully loaded with 1000 ready-to-go website templates.

You get a few performance-enhancing features included as standard: SSD storage which is ten times faster than HDD, and the Cloudflare CDN that caches content close to your visitors and helps protect your website against certain kinds of attacks.

Pricing and Support

Hosting plans are good value-for-money but not necessarily cheap. The prices are actually a little higher than you might expect for a shared hosting company, but are fair enough for the features you get.

You can purchase plans on terms from three months to three years, with larger discounts for longer commitments. You might feel better about making such a significant commitment when you learn that there is a 30-day free trial (so you can try before you buy) and a 30-day money-back guarantee (to get you out if anything goes wrong).

Each of SkyNetHosting’s departments – sales, technical, billing, business development, abuse, and employee relations – has a dedicated email address and specific “opening hours.” There is a comprehensive knowledge base for sales and technical issues, and the technical and sales teams are also available 24/7 by ticket submission.

Overall, I’m impressed with the level of customer service provided by SkyNetHosting. A lady on live chat picked up instantly and answered my question politely and expertly:

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How much does SkyNetHosting cost?SkyNetHosting offers plans from $2 to $9. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which SkyNetHosting plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. SkyNetHosting can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from SkyNetHosting here.
How good is SkyNetHosting’s customer support?SkyNetHosting is not ranked as one of our top web hosts. But that can also be a result of SkyNetHosting being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.0

Comparison

How does SkyNetHosting match up to the competition?

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User reviews

Based on 10 reviews in 1 languages
3.1
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William Mctaggart
1
William M.
Zimbabwe
May 20, 2021
Worst service ever

My account was reactivated right away and I and my own clients were happy as well. Now today 20/05/21 I wake up to calls from my clients asking why their accounts have been re-suspended, I then reached out to Sufya and she tells me I have to pay again for the suspension period and I did not understand it I was not using the service in February it was all suspended then I resumed in April, so why do you bill for a period I did not utilize the service? For several weeks I did not use the service because I could not pay due to banks closed on covid 19 lockdown and you guys suspended the service, so why am I paying for a period I did not utilize? To make matters worse that was not explained on your terms and conditions, I even raised a ticket to that effect that our banks are closed in my country and no one explained that I have to pay for data storage as well? You are now shortchanging me as a loyal customer, its either you guys allocate me for the period I know I paid for or I and my friends will definitely leave your service because I cannot pay for a period I was not using the service moreover, I did not bill my clients for that same period as well, Sufya tells me it a normal process, but I have been working with other providers before and there is nothing like this, If it's your normal process why didn't your organization explain it on your T & C's, as far as I know, its mentioned that if an invoice is overdue, you guys delete the account including its data, secondly if it was a matter of paying up for the last period only, why did the account activate on 27-04-21, after my pay up? Listen, it either you activate my account for the period I paid for or I will quit your service right away because at least if you had not suspended the account in February I would have understood I have a backlog, why should I pay for a period you stored data without my knowledge since its not on your terms and conditions, please activate my account or I will just quit and influence other clients I had referred to you guys, it was better if you deleted the account during that period because there is no agreement between us that tell you to store my data after you suspend and there is no agreement to that effect except that you delete and I do not pay for storage but hosting, I have my own data backup, what I know is if it's unpaid you delete, so please activate my account I do not wish to escalate this issue. I requested a grace period due to the covid issue I mentioned and after the period it went back on suspension until I paid on 27-04-21, if you wanted me to pay for the storage you would have mentioned it specifically in that discussion because I would also have billed my clients on that effect then it was simple, the last provider I worked with did not charge for storage after suspension but after an agreed period they would delete and you could resume with your own backup if you resume service, I only left them because your marketing dept said you are the best and for sure your service is great but you are now shortchanging me after paying up, please activate my account so that this gets settled

Ahmed ElSerafy
4
Ahmed ElSerafy
Egypt
January 24, 2021
Great support

The only reason I gave it 4 stars is their end user support integration with WHMCS..other than that, extremely professional, and the price can't be beaten for the goodies, the servers are stable, always available on chat, they respond in a mannered professional way.

Paul Edwin Modiga
3
Paul E. M.
Great Britain
mevenhost.com
December 10, 2020
Very bad Technical Support

When I first joined skynethosting.net, I have noticed that to get an answer when I open a ticket takes about 1 hour to 2 hours, it was ok it didn't bother me too much, cause every time I was getting the help I needed and my problems were solved, but recently, something is wrong, nobody even bothers to answer anymore to your tickets, and you end up waiting for days. I am very disappointed as I really like skynethosting and its future. Hopefully, their support will improve quickly in the near future until I will only give 3 stars just because I will the futures skynethosting offer.

Samuel Williams
5
Samuel Williams
Nigeria
simplyhost.com.ng
November 12, 2020
Mr Samuel Williams

I will recommend Skynet Hosting any day at any time. I love their user-friendly interface, their customer service is top-notch, their technical team I also love. always handling issues and keeping your service online. Skynet hosting is the best so far

Gamage
5
Gamage
Singapore
buyweb-hosting.com
February 27, 2020
Best Reseller Hosting Provider

When it comes to reseller hosting providers there are plenty of options but SkyNetHosting is really the best reseller hosting provider with regards to pricing features and friendly support. For under $30 bucks a month I'm getting 1TB NVMe space unlimited accounts along with great friendly live chat support and they are always online whenever I need them. I'm glad that I have found them to run my web hosting company!

Wahib Muhammad
5
Wahib Muhammad
Indonesia
January 12, 2020
Affordable reseller hosting is worth trying

I am an active SkyNetHosting user, for servers the speed is good, not the best or worst, the support is very good, worthy of being chosen, you will not regret, I hope in the future, the server can be faster, and there is no need to oversell

image
SkyNetHosting S.
January 17, 2020

Dear Wahib. Thank you for using our reseller plans and for the 5 Star review. We are glad to have you as our valued customer.

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SkyNetHosting REVIEW: BOTTOM LINE

SkyNetHosting has a lot going for it: a wide variety of services and data center locations, excellent customer service, and decent pricing. If you’re looking for a solid host, see SkyNetHosting.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Hosting plans are good value-for-money
  • You can choose from multiple data centers
  • The live chat agent picked up instantly
  • There’s an uptime SLA

Cons

  • The uptime is actually a little low
  • Slightly high prices
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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