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Reviews and expert opinion ServerCheap.NET

Gwen Rodgers
Gwen Rodgers
Web Hosting Expert

ServerCheap.NET is a U.S. based enterprise level hosting provider offering extremely affordable options. You’ll get pure SSD and top class hardware, but you’ll need to compromise a bit on flexibility. Before you make any final decisions, you should check out Hostinger’s cheap plans.

Overview

ServerCheap.NET-overview1ServerCheap.NET is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.

ServerCheap.NET is based in Chicago, U.S. Their aim is to sell 100% SSD virtual machines which are affordable. The company was founded in 2016 and the website is available in English.

Features and Ease of Use

 ServerCheap.net only sells pure SSD and NVME storage with unmetered bandwidth. Here are the core features available with their plans:

  • 100% uptime service level agreement
  • Linux, BSD, and Windows operating systems
  • Pure SSD drives in RAID configuration
  • Unmetered bandwidth
  • IPv4 and IPv6 support with reverse DNS

ServerCheap.NET owns its own servers, which are collocated in Coresite data center, Chicago. While the company doesn’t own the actual data center (which is always preferable), it does own the servers and the IPs, which is why it claims it can offer such affordable pricing.

The servers run on pure SSD (ten times faster disk read / write times than conventional HDD) and RAID configuration for superior performance and improved resiliency.

It’s impressive to see a 100% availability guarantee, however, there is actually no service level agreement on the website. I contacted support and was advised that while there is no SLA,  the uptime for the last 30 days was 100%, and 99.9% for the last three months.

The features are all geared towards experts, so you won’t find any beginner-friendly tools. The value added features come in the form of an “Out-of-band HTML Console,” which allows you to have access to your server via the client area for emergencies and if you don’t want to use SSH access.

All plans come with full root access, so you can easily install, configure, and optimize your server. Other features include IPv4 and IPv6 Support with instant reverse DNS, which can be done via the client area, and a choice of Linux, BSD, and Windows operating systems.

 What surprised me a little is that there are limited customization options. There are several base packages and although you can select your operating system, add one extra IP, and add cPanel / WHM, you can’t customize your plan at all. While not entirely convenient, you could contact the company directly to arrange for a fully custom option.

Getting set up is a slick process (like the whole website, in fact) and your new server will be deployed within minutes.

Pricing and Support

The prices are great. There truly is a plan and price point for everyone. In fact, some of the plans are so cheap, you’d be forgiven for thinking you were buying a shared hosting plan. SeverCheap.NET says that the prices are so cheap because it owns its own infrastructure. Whatever the reason, the pricing is great.

Plans can be bought in month, quarter, semi-annual, and annual terms. There is a negligible discount on the price if you purchase one year upfront. You are free to cancel or upgrade at anytime.

ServerCheap.NET-overview2

Customer service is limited to a website contact form for sales questions and for technical assistance, you are directed to login to the client only zone. If you like to research issues fist, there is an FAQ page and help documents on the website.

How much does ServerCheap.NET cost?
ServerCheap.NET offers plans from $3 to $50. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which ServerCheap.NET plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. ServerCheap.NET can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from ServerCheap.NET here.
How good is ServerCheap.NET’s customer support?
ServerCheap.NET is not ranked as one of our top web hosts. But that can also be a result of ServerCheap.NET being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.2

Comparison

How does ServerCheap.NET match up to the competition?

Jump.BGCompare 4.9 Compare
HostingerCompare 4.9 Compare
ServerCheap.NETCompare 4.1 Compare
BluehostCompare 2.5 Compare

User reviews

Based on 5 reviews in 1 languages
2.6
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1.0
anonymus
USA
July 22, 2020
DO NOT USE THEM

I had servercheap.net as a solution, there was a problem with their image on Ubunut 18.04 that would not allow me to change the hostname. I ope the ticket and the support person replies with a googled article that explains how to change it. However, I already knew how to change it, i kept changing it, tried it 10 times before opening a ticket. Every time I would reboot it would revert it back to the same Ubuntu18 hostname. So, I responded to the ticket explaining that they didn't read my ticket, but they said the case was closed and I needed to follow the link. I replied again, told him I did follow the document but after rebooting it would still revert. So, they band me from their service and destroyed 30gb of data that I cannot get back.DO NO USE THEM...

avatar
5.0
Justin
USA
June 10, 2020
Awesome vps

I switched to servercheap from digitalocean and never looked back. 100% uptime in 4 months speaks for itself, even digital ocean couldn't do that, and on top, I am paying 50% less. I would 100% recommend their servers to anyone. Keep up the good work!

avatar
1.0
Mohamed Rizk
Qatar
June 08, 2020
Low quality and no money back guarantee

Do NOT use ServerCheap. Their network is extremely congested as they seem to be overselling. This is not the worst part though, the worst part is that they offer no money-back guarantee. I contacted their support less than an hour after placing the order to have the instance canceled and be issued a full refund, they ended up canceling the instance and rejecting my refund request!I am escalating this issue with PayPal and if I don't get my money back I'll consider it a small fee for a lesson learned. From now, any hosting service with no money-back guarantee is a sketchy one and should be avoided regardless of what good promotions they have. It is a trap!

avatar
1.0
Hunter
USA
March 31, 2020
Absolutely Terrible

Absolutely horrible. They contacted us for "Abuse of service" after using THIRTY PERCENT of our cpu!! We reached out the customer service and they were super unprofessional. Then, terminated our account for asking for the full ram and cpu we payed for!!

avatar
5.0
Krasi K
USA
January 13, 2020
Best hosting company

I have been using servercheap.net for quite a year now. They really go with there domain tag. Super cheap VPS. On top of that, you get 20% discount. Unmetered bandwidth, IPv6 Supported and SSD drives for better IO. Quickly launch VPS with no delay. Remote Console over SSL. ISO OS installers supported and there comes your freedom. I use for all my RnD and Pre-Prod tuning.

Bottom line on ServerCheap.NET

If you’re a developer tired of the usual big players in the virtual server scene, and don’t need a ton of customization options, I would recommend checking out ServerCheap.NET. The prices are great, the infrastructure is solid, and while not backed by an SLA, the uptime is excellent.

ServerCheap.NET might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Good pricing for virtual private servers
  • Choice of operating systems
  • 100% availability (caveat regarding SLA)
  • It is simple to get started

Cons

  • Limited customer service options
  • Lack of customization options
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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