Features and Ease of Use
Registar.pt sells a range of professional and starter packages of hosting, as well as other services like domain registration. To give you an idea, its plans come with the following core features:
- 99.95% uptime guarantee
- Weekly and monthly backups
- Domain registration available
- Up to 10 add-on domains
- Up to 25,000MB disk space
- Up to 500,000MB traffic per month
Registar.pt offers an above par 99.95% uptime guarantee – the industry standard is 99.9%. The processors used are Intel Pentium Xeon Multi-Processors, but there’s no mention of SSD storage on the website, so you could potentially assume that slower HDD is still in use.
You can choose between Windows or Linux operating systems, plus you get access to cPanel, which is a beginner-friendly and easy to use control panel. All of the standard features you’d expect are included e.g., FTP and MySQL databases, as well as Microsoft SQL databases if you select Windows.
Pricing and Support
There’s a free hosting plan, although it only includes up to 250MB of disk space, so it’s only sufficient for small websites or testing purposes. Once you’re into the paid plans, the prices are quite steep considering the level of resources and features.
Plans can only be purchased on an annual term, which is restrictive and means you won’t benefit from any long term discounts. There also isn’t an advertised refund policy or money-back guarantee, unfortunately.
Customer service is limited to an online contact form, tickets, and a small selection of help documents and tutorials. I did send an email midday on a weekday, and despite the website stating the average response time should be up to two hours during business hours, and although I waited a few days for a reply, I did not hear back.