Reviews and expert opinion Registar.pt

Registar.pt is a Portugal-based website hosting and domain registration company. It has been around since 2001 and claims that 70% of its customers come from referrals. The website is available in Portuguese only, although there are links that don’t work to other language versions of the website.

Features and Ease of Use

Registar.pt sells a range of professional and starter packages of hosting, as well as other services like domain registration. To give you an idea, its plans come with the following core features:

• 99.95% uptime guarantee
• Weekly and monthly backups
• Domain registration available
• Up to 10 add-on domains
• Up to 25,000MB disk space
• Up to 500,000MB traffic per month

Registar.pt offers an above par 99.95% uptime guarantee – the industry standard is 99.9%. The processors used are Intel Pentium Xeon Multi-Processors, but there’s no mention of SSD storage on the website, so you could potentially assume that slower HDD is still in use.

You can choose between Windows or Linux operating systems, plus you get access to cPanel, which is a beginner-friendly and easy to use control panel. All of the standard features you’d expect are included e.g., FTP and MySQL databases, as well as Microsoft SQL databases if you select Windows.

It’s disappointing that only the slower versions 4 and 5 of PHP are supported, but there is support for HTML, CSS, and Javascript, as well as ASP for Windows users. There are automatic backups, but they’re only weekly or monthly, in case that’s an issue for you.

Pricing and Support

There’s a free hosting plan, although it only includes up to 250MB of disk space, so it’s only sufficient for small websites or testing purposes. Once you’re into the paid plans, the prices are quite steep considering the level of resources and features.

Plans can only be purchased on an annual term, which is restrictive and means you won’t benefit from any long term discounts. There also isn’t an advertised refund policy or money-back guarantee, unfortunately.

Customer service is limited to an online contact form, tickets, and a small selection of help documents and tutorials. I did send an email midday on a weekday, and despite the website stating the average response time should be up to two hours during business hours, and although I waited a few days for a reply, I did not hear back.