PowWeb was established in 1999 and offers an all-in-one hosting solution that focuses on meeting the needs of small to medium-sized businesses. It also offers a reseller program along with domain registration, transfer, and renewal, email services, and several tools for web design, website optimization, security, and management.
Features and Ease of Use
PowWeb offers a “One Plan” package that provides customers with an all-in-one hosting solution that comes with a rock-solid Unix platform, vDeck control panel, scalable bandwidth, and unlimited disk space along with several additional features. The plan offers you the following:
- Free domain for one/two years if you sign up for one/two years of hosting
- Free setup and instant activation
- Webmail access
- Mailboxes (POP3/SMTP and IMAP)
- Unlimited FTP users and 24/7 FTP access
- DNS management
- Custom error pages (404, 403, and 500)
- Password protect directories
- Cron jobs
- Supports multiple versions of PHP (5.3, 5.5, 5.6, 7.0 and 7.1)
- Daily database backups
The plan offers an instant script installer, which you can use to install and run WordPress, osCommerce, and phpBB. It also boasts of several E-commerce-ready features such as ShopSite Starter shopping cart (which is a user-friendly shopping cart software for those who’re getting started with selling products online), an integrated osCommerce shopping cart, SSL certificate, and acceptance of PayPal Payments. You’ll also get Webalizer and AWStats, which you can use to analyze your web statistics and draw actionable insights.
The company also offers a WholesalePlus Reseller Program. Though PowWeb doesn’t offer any uptime guarantee, it says that it ensures maximum uptime.
A unique feature of PowWeb is its “load balanced” servers, which ensure that your website will experience almost no downtime during server maintenance, server reboots, and server hardware failure. SiteLock’s CDN that helps your website load faster is another unique feature of the company.
Pricing and Support
PowWeb’s shared hosting plan (One Plan) is priced competitively for the initial term. But the regular rate at which it will renew is steep at more than twice the industry average. You can pay for the plan in USD, GBP, EUR, CAD (Canadian Dollar), or AUD (Australian Dollar) via credit card (Visa/MasterCard) or PayPal. The available billing periods are annual, biennial, and triennial (though the options may vary based on your choice of the country) and offer you hefty discounts.
The company offers a 30-day money-back guarantee for its hosting plan, which is valid only for credit card payments. If you’ve registered a free domain name through PowWeb, you’ll have to pay a non-refundable domain fee if you want to keep your domain name even after canceling your hosting plan with the company.
You can reach PowWeb’s 24/7 customer support via phone and live chat. The company also offers remote support through Glance (a screen sharing application), which its support agents use to take a look at the customer’s screen. Then, they help the customer by remotely guiding his/her actions to solve the problem. I received a quick reply from PowWeb when I used the company’s live chat.
PowWeb boasts of an extensive knowledge base, which houses many tutorial-styled posts and videos. Those seeking to manage their own technical issues will surely find them useful.