Features and Ease of Use
The WordPress plans are more like WordPress web design. It offers them by the number of pages you want and has designers to build the website for you while you keep all the hosting features like storage space and free SSL.
The shared hosting plan is purely for website hosting. Customers can use it for simple websites and with it, you get the following:
- 99.9% uptime guarantee
- Free .com/.uk domain
- Free Rapid SSL
- Automatic weekly backups
- Either one or unlimited websites
- Unlimited bandwidth
Paceweb offers RAID 1 servers. Essentially, your data is stored on a mirrored drive as well as your data drive to ensure the possibility for data recovery if anything was to happen to the main drive.
Customers can take their own manual backups from the control panel. If you have a set duration in mind or other repetitive tasks, you can use cron jobs for a bit of automation. Paceweb also allows SSH access on its shared servers.
Experienced developers can use Python, Perl, Ruby on Rails, PHP, and CGI on the servers because this web host supports them. You can also use ImageMagick and a few other programming modules. It provides MySQL databases as well as PHPMyAdmin tool.
Beginners are sufficiently provided for, as well. There’s a one-click installation tool in the control panel that they can use to install and set up more than 300 web applications, including WordPress and Joomla!. If you’re uncomfortable with a CMS, you can use Paceweb’s free website builder that comes with over a hundred templates and images.
As for the control panel, cPanel is offered as it’s what’s most popular for shared hosting and is quite easy to use.
Pricing and Support
Paceweb offers a low-cost plan with features are based on the subscription period you choose. If you pay monthly, you don’t get the free domain perk. Paying for 12 months or 24 months provide free SSL and a free domain name.
Paceweb accepts various types of credit cards to pay for its services, including Visa and MasterCard.
The company offers a 30-day free trial, and once you make your first payment, you are eligible for another 30-day money-back guarantee in case you are unsatisfied with the service.
Self-support is available with Paceweb’s knowledge base. For support, the company displays conflicting pieces of information on different pages on its available time. On its features website, it states 24/7 customer service but its ticketing section shows 8:30 AM to 6:00 PM and from Mondays to Fridays as its work hours only.
You can also reach support via the embedded Facebook chat on its website, email, and a phone call. You might face an issue with ordering like I did, and was told that customers needed to verify their identity first with a selfie and an identity document like a valid passport. The good thing was that the customer service reply was fast.