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Reviews and expert opinion OnGrid

Onajite Omare Onajite Omare Web Hosting Expert

OnGrid is on track with its feature-packed, resource-rich shared hosting plans provided from French data centers. It even boasts about a two minute response time to support emails, but this didn’t seem to apply to my pre-sales exploratory email which went unanswered.

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Screenshot 2019 10 26 at 08.25.25OnGrid has provided hosting and data center solutions to individuals and businesses around the world since 2012. OnGrid’s servers are located in French data centers, and its website is available in English, but the +91 telephone dialing code suggests that this company is Indian.

Features and Ease of Use

OnGrid offers shared hosting and optimized WordPress hosting. The four shared hosting plans provide you with:

  • 99.99% uptime guarantee
  • Automatic backups
  • Comodo PositiveSSL or Let’s Encrypt SSL
  • One, three, or unlimited websites
  • Free domain on annual hosting
  • Unlimited bandwidth

To help you create your web content, OnGrid provides a one-click installation tool for a myriad of software applications such as WordPress and Magento. If you would rather code your website from scratch (and you know how), you can do so using the PHP, Python, or Ruby programming languages. Once your website is up-and-running, you’ll need to promote it, which you can do with OnGrid’s one-click SEO tools.

Hosting accounts sit on the CloudLinux operating system that isolates you from the effects of other hosted users, so you should get full access to the resources you signed up for.

From a performance point of view, you get a worldwide CDN (which caches content for faster page loading) and NVMe SSD storage (which is faster and more reliable than HDDs) in RAID configuration (to guard against disk data disasters). And from a security perspective, OnGrid performs automated daily server scans to detect malware and vulnerabilities.

Pricing and Support

You don’t always get the best features for the lowest prices, so there’s always a trade-off. OnGrid doesn’t offer the lowest prices, but it does provide reasonably priced plans with 25% off an annual commitment and a price-freeze guarantee for when you want to renew. The 30-day money-back guarantee should make you feel better about signing up for a full year because it gives you a chance to get our early if anything goes wrong.

The level of support you get will depend on the plan you pick. Everyone gets email support, but shared hosting customers on the top-tier plan also get telephone support. OnGrid’s 24/7 support team strives for two-minute response times to emails, which evidently doesn’t extend to pre-sales support since I never received a response to my exploratory email.

If you have to resort to self-support for pre-sales purposes, you’ll be disappointed. The knowledgebase contains only one entry, and there are only five frequently asked questions:

Screenshot 2019 10 26 at 09.07.42




How does OnGrid match up to the competition?



OnGrid offers features that are certainly worth considering, such as NVMe SSD storage and a global CDN, and its resource allocations are generous. However, I’d feel better if this host’s two minute response time to emails extended to pre-sales support inquiries.


  • Daily malware scans
  • Programming language support
  • One-click installer
  • NVMe SSD storage in RAID configuration


  • No VPS plans
  • Poor pre-sales support

Find top-notch hosting features and generous resources at OnGrid.
Onajite Omare Onajite Omare
Onajite is a content writer and Website developer that is focused on helping businesses attract, engage, and convert customers on the internet. When she’s not writing content, crafting designs, or codes, she enjoys a good book.
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