Features and Ease of Use
NTUP offers three shared hosting plans, five VPS plans (for Linux and Windows), eight dedicated servers (not all of which can be bought), and colocation plans for a maximum of 42 units.
The shared hosting plans provide you with:
- Servers located in Kiev
- ISPmanager control panel
- 5 to unlimited hosted websites
- 15 GB to 50 GB SSD storage
- 1,024 MB to 4,096 MB memory for PHP
- Let’s Encrypt SSL certificate
- Virus protection
The use of faster and more reliable SSD storage (compared with HDD storage) is encouraging, but it’s disappointing that you have to pay extra for backups-as-a-service (BaaS) and that the 99% guaranteed uptime is especially low for the industry.
This company can deliver custom dedicated servers to meet your unique needs.
Pricing and Support
NTUP’s shared hosting plans are pricey. You can pay for plans in U.S. dollars, Russian rubles, or Ukrainian hryvnias on monthly to annual billing cycles via various methods, including UnitPay, InterCassa, PayPal, WebMoney, and Yandex.Money. You can also buy hosting using Bitcoins.
You get a 14-day money-back guarantee, as confirmed to me via the live chat channel (see below). Other ways to contact the customer support team include telephone, ticket (for logged-in customers), contact form, email, or live chat.
For self-support, current customers can access a help section, and everyone else can refer to this host’s “News” page.