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Reviews and expert opinion NodeBalance

Mark Holden Mark Holden Web Hosting Expert

NodeBalance provides customers with robust cloud servers that benefit from DDoS protection and come with a 100% uptime SLA that credits your account for any downtime. Dedicated servers are coming soon.

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Overview

To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

NodeBalance is a small I.T. company that offers SSD-powered cloud hosting services. Although it has a British VAT number, and its terms-of-service page advises that “Our services can be used for anything that is legal under UK law,” all its plans appear to be priced in Danish krone (DKK).

NodeBalance’s website is attractive and easy to navigate, but simple. You can compare plans, check the terms, and even place an order within minutes of landing on the homepage. However, some of the pages, e.g., for the privacy policy, are empty.

Features and Ease of Use

When you order a cloud server from NodeBalance, you will get access to these features:

  • Debian, Centos, or Ubuntu Linux OS
  • Custom cloud control panel
  • Simple billing system
  • 100% SSD storage
  • Setup wizard

Cloud VPS nodes use 100% SSD storage for higher performance, so even with large websites and databases, you shouldn’t see your servers struggling to cope. Every cloud VPS customer also enjoys DDoS protection. Aside from monitoring traffic patterns 24/7 for threats, this service uses customized filtering methods to protect your websites, enterprise app servers, game servers, and more. Mitigation time is almost instant.

The custom cloud panel’s simple interface lets you manage your cloud VPS, and even upgrade by acquiring more resources. Every account is secured with 2-way verification via a smartphone app so that only you can access your account.

Pricing and Support

NodeBalance uses a credit-based billing system that requires you to add credit to your account to pay for any services. Cloud instances are charged on an hourly basis but billed monthly, quarterly, semi-annually, or annually. You don’t have to sign a contract, and you can cancel at any time (without a refund).

Converting NodeBalance’s DKK prices to USD reveals just how affordable they are. Services are scalable, so you can get more computing power, extra IPs, and bandwidth upon request whenever the need arises. In the event of downtime, the 100% uptime SLA will credit 5% of your monthly fee for every hour that the service is down. This said, other parts of NodeBalance’s website mention 99% uptime, a 99.99% network uptime guarantee, and 99.99% power continuity.

Support isn’t NodeBalance’s strength. With a six-hour ticket response time and a broken contact form, Nodebalance doesn’t strike me as the kind of company that takes customer support seriously. For self-support, there is a limited knowledge base containing about 30 articles:

Pricing

4.2

Comparison

How does NodeBalance match up to the competition?

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InterServerCompare4.8Compare
NodeBalanceCompare4.1Compare
BluehostCompare2.5Compare

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NodeBalance REVIEW: BOTTOM LINE

If you’re looking for a DDoS-protected cloud VPS for your high capacity needs, NodeBalance has some pre-configured options for you.

NodeBalance might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • New cloud instance deployed in 60 seconds
  • 100% SSD storage
  • Easy-to-navigate vendor website
  • 24-hour hardware replacement

Cons

  • Few support options
  • No refunds
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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