In business since 2015, MrHost.it offers web hosting, email hosting, and domain name services. The company serves individuals and businesses with shared hosting and Virtual Private Servers. Its website is available in Italian only.
Features and Ease of Use
MrHost.it offers the Hosting Start plans for individuals and businesses that need little resources. These work for simple websites. Then there are the Hosting Professional plans for those who need more shared hosting resources. The company provides dedicated RAM and virtual memory and these features to web hosting customers:
- 99.9% uptime
- Free domain registration on the pro plans
- Free SSL on the top plan
- Up to 2TB of monthly traffic
MrHost.it provides security and data safety features. It provides DDoS protection to keep your website safe and filter all traffic to ensure that malicious ones aren’t causing trouble. Also, servers are on RAID to keep your website online and available even if one disk fails.
It has its own custom website builder: Mr Sitebuilder. It is included in all Pro shared hosting management panels. With it, you can build websites fast and easily with its drag and drop tool. If you’d rather use a CMS, you can set one up with its one-click installation tool that works for WordPress, Joomla!, OpenCart, and many other applications.
Checking if your plugins, theme, or the WordPress core is due for updates is a chore. Most WordPress websites use more than five plugins, many of which will be updated frequently. MrHost.it knows that and provides automatic script updates to keep your website up-to-date with the latest security features.
For hosting management, it provides cPanel. MrHost.it also provides a domain auction panel for customers to easily auction the domains that they no longer need.
Pricing and Support
MrHost.it offers introductory rates that are low on its shared hosting plans – they are 50% off so when it’s time to renew, you go to its normal rates that can go a bit high but still reasonable for the features that it offers.
Subscription periods for Hosting Start plans are at least one year, but that for hosting Professional starts from one month. It accepts PayPal, credit cards, bank transfer, WebMoney, and Skrill. MrHost.it provides a 30-day money-back guarantee on all hosting services.
There’s a knowledge base section with relevant tutorials on managing web hosting accounts and websites.
However, contacting customer support outside that is a terrible experience. It claims that it is available 24/7 through live chat, email, ticket, and telephone. It promises a response time of 20 minutes.
However, I tried the live chat many times but kept getting a “wait…please…wait” feedback for hours without getting connected to an agent. So, I tried to open a ticket instead, but I kept getting feedback to verify a captcha when there was none. For email, I searched for the contact email and couldn’t find one. Customers should not have to go through such lengths to contact support.