Reviews and expert opinion LunaNode

Onajite Omare
Onajite Omare
Web Hosting Expert

LunaNode offers cloud-based virtual machines. Clients will enjoy both paid and free features like snapshots, block storage, security groups, and private networks.


Overview

LunaNode Main PageLunaNode is a Canadian company that provides cloud infrastructure for clients to host their websites using virtual machines, block storage, and other features. It uses three data centers located in Canada and France. Its website is in English.

Features and Ease of Use

The features of LunaNode’s virtual machines include:

  • From 15GB to 1500GB disk space
  • From 100GB to 10,000GB bandwidth

LunaNode offers three major sets of virtual machine plans. The first is the General Purpose plans which come with average CPU, memory, and storage requirements to host a range of web applications and other server applications.

Then, there are the Memory Optimized plans suitable for higher than average CPU and memory requirements. The third set of plans are the Compute Oriented plans, which are designed with dedicated CPU cores, ample memory, and storage resources for intensive applications like encoding.

In the shopping cart, there are two more sets of virtual machine plans similar to those mentioned above.

LunaNode’s cloud infrastructure utilizes Intel Xeon processors on all its servers coupled with KVM virtualization. When creating your virtual machine you can select templates from Ubuntu, Debian, Fedora, CentOS, OpenSUSE, and FreeBSD operating systems. You can also upload a custom ISO and qcow2 images to provision the virtual machines from any operating system using the web console.

Apart from the web console, access to and management of the virtual machine can be done through SSH connection. This is all great but won’t work so well for beginners that don’t know their way around these features.

LunaNode helps beginners to an extent with the OS installation and an option to select pre-installed software such as Dokku, Gitlab, LAMP, LEMP, and WordPress from the shopping cart.

You can carry out a snapshot function to capture the current disk state of your virtual machine for backups and cloning purposes. You can then reconfigure your virtual machine after it is recreated from the snapshot with bash and cloud-init startup scripts.

Each virtual machine comes with a private and isolated network. Although they can communicate with each other in the same region, you also can define the allowable traffic network to isolate untrusted machines.

LunaNode utilizes redundant SSD drives for data storage. Detachable block storage, known as volumes, can also be added to the machine as a form of extra storage.

Pricing and Support

LunaNode’s pricing is great. Firstly, all plans are billed hourly, offering a good level of flexibility to clients. Then, from the lowest to the highest plan, all prices are worth the resources you’ll be getting. Even startups can comfortably pay for a plan without spending too much money.

Functions like block storage, snapshots, floating IPs, and additional bandwidth come with separate fees, though. These fees are at an hourly rate, too.

LunaNode has a function called Shelving, which helps to reduce costs by de-allocating unused CPU and memory resources so that you’ll only have to pay for IP addresses and storage.

To make payments, you will first need to top your wallet with a benchmarked fee using PayPal, credit card, Bitcoin, or BitPay. Afterward, your usage will be billed hourly from the wallet.

Support can be reached through email, ticketing system, and phone. I sent an email and got a response shortly after.

LunaNode Support

Comparison

How does LunaNode match up to the competition?

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Bluehost Compare 2.5 Compare

Pricing

4.3

User reviews

Based on 3 reviews in 1 languages
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1.0
Inba F
USA
April 09, 2020
Not trustworthy

Stay away from these guys if your servers are for any corporate use, better off with known and reliable cloud providers because lunanode’s customer service, backup systems are pretty much garbage. We ended up losing out virtual machines on Lunanode, they simply deleted them and did not even have backups to it, no calls were made and when contacted, spread their hands - overall a horrible cloud provider and a very bad experience.

Favyen Bastani
April 30, 2020

Hi, I wonder if these reviews can be condensed a bit because I think you posted the same review four times. But I will reply again to this duplicate review -- if you did not get the replies from our support team, it likely went to your spam or junk mail folder because of your e-mail configuration, so you may want to check those folders. You can also find the ticket history by logging in to your account and heading to the Support page.

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1.0
Technical Admin
Spain
April 09, 2020
Server unreachable as root User - Support doesn't gave a answer

The ordered Server was unreachable as root User - so you install centos and your user is centos - if you now want install in SSH - your server ask you for root permission - Support doesn't give an answer and is unable to help: get the following answer: "According to our records, your request has been resolved. If you have any further questions or concerns, please respond to this message."

Favyen Bastani
April 30, 2020

Hi, we do reply to tickets. If you could not find the reply, please check your spam or junk mail folder. You can also check the status of your ticket from the client panel.

avatar
1.0
Inba
USA
March 28, 2020
Horrible Service

They have the worst customer service and lack any professional courtesy. I do not trust these guys for any handling of your corporate assets, stay away from them. They abruptly cancelled our instance without any notice and deleted our instances after having been paying them premium charges for the services. When I sent in a complaint, they did not even respond. I think they are in the process of winding down their business, so please do not bother going to them for any service, you would save yourself time, money and peace.

Favyen Bastani
April 30, 2020

Hi, we do respond to the support tickets. It is likely that your account ran out of balance, and you configured your e-mail so that our billing notifications and support replies went to your spam or junk mail folder. I would recommend you to check your spam or junk mail folder to find those replies, or you can login to your account and check the ticket history from the Support page.

Bottom line on LunaNode

Clients who require a high-end virtualized service will find LunaNode satisfactory. Its virtual machines are deployed in a cloud infrastructure with numerous features on them. Its pricing plan offers flexibility and scalability.

Pros

  • Six Linux-based operating systems
  • SSH and web console for account management
  • Snapshots and block storage of virtual machines
  • Plans are billed by the hour

Cons

  • Plans not suitable for beginners
  • Certain features come with additional fees

Pay hourly for a virtual machine from LunaNode.

Onajite Omare
Onajite Omare
Onajite is a content writer and Website developer that is focused on helping businesses attract, engage, and convert customers on the internet. When she's not writing content, crafting designs, or codes, she enjoys a good book.

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