U.K. company LuHoster started out in 2009. According to its English-language website, it has hosted more than 2,000 websites and has won three awards to date. In addition to shared hosting solutions, LuHoster offers domain solutions and SSL certificates.
Features and Ease of Use
LuHoster offers eight shared hosting packages across three categories: four CWP Hosting packages, three cPanel Hosting packages, and one lifetime free package. Not all of the packages appear on the product pages, so you’ll have to visit the separate store pages to see some of them.
The CWP shared hosting packages provide you with:
- 99.9% server uptime
- 1 GB to 10 GB storage
- Unlimited bandwidth
- Varnish cache
- Free marketing and SEO tools
- Daily backups
You can create your website with the provided site-building tools that mean you don’t need to be a professional web designer or developer. Alternatively (with the cPanel shared hosting), you can use the Softaculous one-click installer to set up a CMS-backed website with WordPress, Magento, or another application.
Once your website is up-and-running, you can secure it with a free SSL certificate, and you also get DDoS protection to ensure you only receive genuine clean traffic.
While the CWP Hosting comes with an industry-average 99.9% uptime guarantee, the cPanel shared hosting packages provide 99.95% uptime.
Pricing and Support
LuHoster’s CWP shared hosting packages are dirt cheap, and you can pay for them on a monthly (only the Premium package) or annual basis in U.S. dollars or euros via Easypaisa/JazzCash or BitPay. Biennial and triennial billing cycles are also available for the cPanel shared hosting packages. A 30-day money-back guarantee means you should be able to get out with a full refund if anything goes wrong within the first month.
I have observed a potential concern during this review: the cPanel packages on the store pages are currently priced at twice the rate indicated on the product pages. Despite my efforts to seek clarification, regrettably, I was unable to access any pre-sales support at this time.
You should be able to contact LuHoster’s 24/7 customer support team by telephone, ticket, contact form, email, or live chat. As I’ve already alluded, my email and contact form approaches were ignored, although a live chat agent at least answered to advise me to send the email.
The lack of a pre-sales support response wouldn’t be so bad, were it not for the fact that the self-support knowledge base is almost bare (containing only one entry, although the blog is better):
