Lolipop is a Japanese website hosting company with a unique and quirky website that spells their name – when translated into English – in two different ways: lolipop and lollipop. In the spirit of quirkiness, let’s stick with the first (grammatically incorrect) spelling since this corresponds with their web address and logo. Their shared hosting services focus mainly on WordPress websites, they have more than 1.7 million customers, and their website is in Japanese (unless translated).
Features and Ease of Use
Lolipop offers four shared hosting packages and one managed cloud plan. Their shared hosting plans come with the following features:
- Automatic backups available at additional cost
- From 20 to unlimited domains per account
- From ten to 500 subdomains per account
- Shared SSL certificate, except for the base package
- From 10 GB to 40 GB disk space
This company’s packages are pretty feature-packed. Beginners can benefit from an integrated shopping cart in all packages, WordPress pre-installed on all but the basic plan, and a website builder tool as a paid extra. Experts will like the support for PHP 7.1, Perl, Python and Ruby on Rails. Lolipop also allows FTP access on all plans, and SSH access on the higher plans.
In terms of their infrastructure, Lolipop’s servers are located in Japan, they use a Linux operating system, and they have a RAID 10 configuration. While my Japanese is not good enough to say for sure, the 99.99% figure displayed on their website can surely only relate to their uptime.
Pricing and Support
Lolipop offers four shared hosting plans: Economy, Light, Standard, and Enterprise. They range from 10 GB capacity and 50 GB data transfer to a 400 GB capacity and unlimited data transfer. The prices are very affordable, especially for the most basic package that may well appeal to most website owners, but SSL certificates and domain registration both cost extra.
They offer one, three, six, twelve, twenty-four and thirty-six month contracts that are discounted slightly when you purchase a term longer than six months. A ten-day free trial allows you to try before you buy, but they do charge a setup fee equivalent to several months’ hosting when you sign up.
I am pleasantly surprised by Lolipop’s level of customer service. You can contact them by phone during working hours on weekdays, and their live chat is available both on weekdays and at weekends. They also have helpful video tutorials plus a “technical school” that includes lots of tutorials, an FAQ section, and a online manual.