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Reviews and expert opinion Lithium Hosting

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Lithium Hosting is a full-service website hosting provider based in America. They offer enterprise-level features in all of their packages, as well as some beginner-friendly tools.

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Overview

Founded in 2006, Lithium Hosting is American web hosting provider with data centers in America and Germany. The company currently works to provide hosting for over 10,000 websites owned by customers worldwide. Their website and support is provided in English only.

Features and Ease of Use

Lithium Hosting is a full-service website hosting provider that offers shared cloud hosting, reseller hosting, virtual private servers, SSL certificates, a website builder, and domain registration.

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As standard, their shared hosting plans enjoy the following features:

  • 99.7% uptime guarantee
  • Daily backups
  • From two to unlimited add-on domains
  • Free SSL certificates
  • Unlimited MySQL databases, email accounts, and FTP logins
  • Intel Xeon CPU(s) and 32+ gigs of ram

For beginners, there are some excellent added value features, including an integrated website builder and one-click installer. Their website builder, provided by Weebly, comes with a drag-and-drop builder, ready-made website templates, and an e-commerce solution with a fully-integrated shopping cart and secure checkout.

Lithium Hosting also offers certain features that show they care about your website’s security. For example, all of their hosting packages (whether shared or reseller) include a free SSL certificate and Cloudflare as standard. These features often cost extra with other providers, so it’s refreshing to see them bundled in with the standard packages.

It’s very easy to get set up with Lithium Hosting. With just a few clicks you can pay, install, and set up your hosting through their website. Their website is really easy to understand and their packages are clearly defined, so it’s easy to pick what you need and get started.

Pricing and Support

Lithium Hosting’s tagline claims that their mission is to make website hosting affordable. Not only do they offer affordable rates, but their pricing is also remarkably simple and straightforward.

For example, the listed rates for their flexible month-to-month pricing are similar to a larger company’s monthly rates under a long-term contract. However, unlike their larger competitors, Lithium Hosting’s prices remain the same and don’t increase drastically upon renewal.

They offer a range of contract terms: monthly, annually, biennially, or triennially. While their monthly prices are very competitive, they also offer large discounts for purchasing longer terms.

Another really user-friendly aspect of their pricing was how they described their inclusions. Unlike other companies that sometimes claim “unlimited” bandwidth or disk space and then hide limits in their Terms of Service, Lithium Hosting clearly explains the exact amount of the storage or bandwidth in each package, so it’s really easy to understand what you are purchasing.

Finally, what I found really impressive was their free trial. All shared hosting plans come with 45-day money back guarantees and 30-day free trials with no credit cards required. This is a great option for newbies to give the provider a test run.

Unfortunately, the major downside of Lithium Hosting is their support. They offer email and ticket support only. They do not offer live chat or telephone assistance. If you have an issue, they require you to fill out a support ticket and wait for a response, which oftentimes take several days.

While this might be manageable for small-time webmasters, larger websites and businesses need a much more timely response to issues. I’d much prefer to get instantaneous assistance from them, whether via live chat, phone, or instant messenger.

That said, they do have a large knowledge base with a significant number of help documents. They also have a Twitter feed with status updates and promotions advertised, but no instant messaging unfortunately.
How much does Lithium Hosting cost?Lithium Hosting offers plans from $3 to $9. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Lithium Hosting plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. Lithium Hosting can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Lithium Hosting here.
How good is Lithium Hosting’s customer support?Lithium Hosting is not ranked as one of our top web hosts. But that can also be a result of Lithium Hosting being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

4.5

Pricing

Comparison

How does Lithium Hosting match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
Lithium HostingCompare4.5Compare
BluehostCompare2.5Compare

Lithium Hosting REVIEW: BOTTOM LINE

Lithium Hosting is an affordable option with some great features for beginners, such as a website builder and one-click installers. However, if you’re looking for a hands-on hosting provider that’ll help you throughout the process, Lithium Hosting may not be the best fit.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Competitive pricing
  • Free trials with no credit card required
  • Free SSL and Cloudflare with all packages
  • Integrated Weebly website builder

Cons

  • No live chat or phone assistance
  • Servers only in North America and Europe
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
2.6

User reviews

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Great customer service

We've been loyal customers of Lithium Hosting since 2016 and we are pleased with the service levels and customer support. The support team is responsive and willing to go above and beyond, helping however they can. I would recommend Lithium Hosting.

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anonymus, USA
April 12, 2022
5
Cheap but no Customer Support

Really almost no customer service available. I am pretty sure it is a one man show who runs it from his house. It is cheap and decent hosting but the difference in price isn't worth not being able to get in contact with someone who can help out with issues in a timely manner.

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Willy Hendy, USA
November 18, 2021
1
Distraught after my experience with Lithium Hosting Customer Service

Firstly, I would like to complain to Lithium Hosting about the delation of Empower Women for Change charity's website including 7+ years of charity work and information. A large community of minority ethnic and refugee women was relying on that resource. None of the EWFC coordinators received any clear response that would assist EWFC in retrieving said assets. Secondly, as I tried to get an idea if the assets still exist somewhere even though the account was closed T.J. Siedsma - the customer's first point of contact - upon my request for guidance and an email address to direct complaints to said 'Complain all you want, it won’t make a difference.' Goes without saying that my request about an accessible complaints email and a phone call to clarify the situation was repeatedly ignored by the same employee. I received a 'shouty' email with increased font size and exclamation marks when I asked for a contact to their superior so that they can advise on the procedures. Obviously received no appropriate assistence. They also said 'there is no need for further discussion' despite the general questions that I needed to be answered. I am shocked at how rude and uncooperative that person was. Empower Women for Change were refused any help in their desperate situation. Mind-boggling.

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Agata Młyńczak, Great Britain
November 18, 2021
1
Best Hosting in the USA

Lithium Hosting cares about its customers and its service and it's clear to me as a customer of 10+ years that this is the best-in-class for cloud hosting. Troy takes careful measures against security threats and ensures the best reliability out of any other hosts I've used. Try Lithium Hosting and see why I've been with them for over a decade.

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Arturo, USA
May 13, 2021
5
Cheap Microhosting With Zero Regard For Customer Loyalty

If all you want is an incredibly small amount of storage for a couple of bucks, you'll get it. What you won't get is an easy to understand interface, a competent billing department, or customer service that treasures longtime customers. This is truly one of the rattiest hosting companies I have ever worked with, and advise anyone who wants to make anything beyond a cheap save the date website to spend your money elsewhere.

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Jeff Bryce, USA
January 07, 2021
1
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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