L3server is a division of Basic Networks Corp., which has been in business since 2002. It has a Level 3 data center in Hamburg, Germany, and servers in the U.S.A. Its “old-style” German-language website can be switched into English (which changes the domain from .de to .com).
Features and Ease of Use
L3server offers three business shared hosting plans, two cPanel shared hosting plans, three reseller hosting plans, six VPS plans, seven dedicated servers, and two fully managed professional business servers. It also offers PCI-compliant virtual and dedicated servers for secure credit card processing. The two cPanel shared hosting plans (single domain and multi-domain) provide you with:
- cPanel control panel (in 30 languages) for single-domain hosting
- WHM panel for multi-domain hosting
- 1 to unlimited hosted domains
- 10 GB to 40 GB web space
- 25 GB to 200 GB bandwidth
- 25 to unlimited emails
- 10 to unlimited MySQL databases
- Support for PHP 5.x and 7.x
- Roundcube, Horde, and SquirrelMail webmail
- Email forwarding and autoresponders
- SpamAssassin, antivirus scanning, and hotlink protection
- Regular backups
Since these plans come with two auto-installers — Fantastico (with 700+ scripts) and Softaculous (with 450+ scripts) — you can easily install additional content management and other applications without specialist expertise. You can also use Google’s G Suite for team collaboration.
The Cloudflare CDN improves your website’s speed and security, and you get excellent 99.99% average uptime.
L3server is an environmentally friendly company, and since 2012, all its EU racks and servers have been powered by 100% green electricity such as hydropower, biomass, and wind power.
Pricing and Support
L3server’s shared hosting plans are competitively priced. You can pay in euros via many different methods, including PayPal, credit cards, direct debit, Paysafecard, Yandex, Skrill, Bitcoin, AliPay, and WebMoney.
It seems that available billing periods are monthly, quarterly, and annual, but as far as I can see, there is no money-back guarantee to make you feel better about making an annual commitment. The website mentions that you can cancel at any time, but it also states that this must be at least ten days before the anniversary billing date.
You should be able to contact this company’s customer support team via telephone, fax, email, an online contact form, or a support request form (for current customers). I say “should” because my contact form submission seemed to fall on deaf ears.
For self-support, the Basic Networks-branded knowledge base contains a suprisingly high number of articles:
