Features and Ease of Use
KingHost offers a huge range of hosting and value-added website services. Their most popular offerings, however, are their shared hosting packages, which also happen to be the first service they offered when they launched in 2006. The most basic shared hosting plan comes with these features:
- One hosted website
- 10GB SSD storage
- 256MB memory
- Unlimited email accounts with 50GB space
- Unlimited MySQL databases with 5GB space
- Unlimited bandwidth
- A Let’s Encrypt SSL Certificate
- Free access to KingHost’s own website builder
- Daily backups
Going for a higher-tier plan affords you more websites on your account, double the memory for every level up, more storage space, and a greater number of value-added features like Varnish Cache and AntiSpam Free email protection.
One of the unique perks of KingHost is that they reward you for being a good customer. Whenever you pay your shared hosting monthly bill on time, you accrue weekly data and email storage bonuses – which can easily add up to an extra 1.27 GB per year. This policy also applies to their reseller hosting plans, although the bonuses credited are given in percentage increases rather than a fixed amount.
KingHost scored an average uptime of 99.91%, which is not spectacular but definitely above average for a web host. Server performance was excellent when I pinged them from a Brazilian location, but this may drop off from other locations given that their data centers are located solely in Brazil.
KingHost employs their own control panel for users to manage their accounts. This was easy on the eyes, well-organized, and fairly comprehensive; I could do everything from checking my resource usage to setting up SSL certification and accessing databases.
Pricing and Support
KingHost’s listed rates are similar and reasonable compared to those of their competitors. Overall, I did find KingHost more generous than most of the competition in the features and resources they give their customers, especially considering their KingBonus reward scheme.
However, I should point out that KingHost’s initial pricing is discounted for new customers; the fees for subsequent renewals will increase significantly after the first year, and are likely to shock those who don’t bother to read the fine print. Honestly, I wasn’t a fan of how they did this, especially given that prices more than double after the first year. If you factor in this increase in price, KingHost’s plans are no longer that affordable compared to the competition.
KingHost offers 24/7 support via live chat, email, and a Brazilian telephone hotline. Live chat was responsive enough, though it did take a few minutes to get connected to an agent. Foreign customers should note that their telephone hotline isn’t a toll-free number, so calling from outside Brazil may incur international phone charges.