Reviews and expert opinion Jumpline

Ranked 3344th from 3905 Web Hosting
4.1
  • Features
    4.0
  • Ease of Use
    4.1
  • Support
    4.4
  • Pricing
    3.8
Server locations
Arlington
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
Jumpline is an experienced American hosting provider with some impressive features. Its hosting plans are slightly overpriced, but support is good.

Overview

Jumpline

Jumpline is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.

American hosting company Jumpline has more than 20 years of experience under its belt. It specializes in shared hosting, VPS hosting, cloud hosting, and domain registration.

Jumpline’s own data center is in Arlington, Ohio, but it also uses data centers provided by its partner, Expedient. The Jumpline website is in English.

Features and Ease of Use

Jumpline’s shared hosting plans provide a slightly above par set of features. Although there are some differences between the packages, they all share several features, including:

  • SSD storage
  • 99.9% uptime guarantee
  • SSL support
  • Daily R1Soft backups
  • cPanel control panel
  • Weebly website builder

You can use the provided Weebly website builder to design your website using a drag-and-drop interface, and you don’t need any web design knowledge to do this. Alternatively, you can use the Softaculous one-click installer within the cPanel control panel to install CMS and other apps such as WordPress, Drupal, Joomla, PrestaShop, and Magento. The cPanel control panel also allows you to control the frequency of your R1Soft backups, which default to daily.

Pricing and Support

Jumpline’s three levels of shared hosting (Stacked, Layered, and Expanded) differ mainly in terms of storage, bandwidth, and email accounts.

Hosting plans can be paid for using PayPal, credit cards, or Authorize.net. Considering the features on offer from its competitors, Jumpline’s hosting plan prices are on the high side, but you can get 50% off (at the time of writing) by choosing an annual plan rather than making a monthly commitment. There is no money-back guarantee, as far as I can see, to mitigate your commitment risk.

Getting information and support is generally one of  Jumpline’s strong points. Its knowledge base is reasonably well populated, and if that doesn’t answer your questions, you can contact the company via telephone, email, or live chat. My questions were answered adequately when I tested the live chat channel:

Jumpline

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Bottom line on Jumpline

Jumpline puts a lot of good stuff on the table, but not enough to justify its prices. However, support is good, and you can get a discount (at the time of writing) by committing to yearly billing.

Jumpline might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Softaculous app installer
  • Weebly website builder
  • 99.9% uptime guarantee
  • SSD storage

Cons

  • No money-back guarantee evident
  • Slightly high prices
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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