Reviews and expert opinion Insight Web Hosting

Ranked 2031st from 3413 Web Hosting
4.2
7 0
Features
4.2
Ease of Use
4.3
Support
4.1
Based on 7 reviews in 1 languages
Server locations
Los Angeles
Orlando
Charlotte
New York
London
Amsterdam
Paris
Berlin
Hong Kong
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
INSIGHT Technology provides clients all over the world with a wide range of hosting services that includes domain hosting, cloud VPS, and dedicated servers.

Overview

INSIGHT Technology has data centers in the U.S., U.K., and Hong Kong, enabling the web hosting company to provide versatile and comprehensive web hosting for businesses of all sizes. It currently serves over 8,800 happy customers and maintains a high customer satisfaction rating. The company’s website is in English.

Features and Ease of Use

insight-web-hosting-mine

INSIGHT Technology offers reliable hosting plans for websites of different sizes, though its packages seem to be best-suited to small and medium-sized businesses. The company’s shared hosting packages will give you the following features:

  • 9% uptime guarantee
  • CloudFlare ready
  • CloudLinux OS and LiteSpeed Web Server
  • Daily backups
  • Attracta SEO tools

The company offers four shared hosting plans that all come with RAID10 SSD storage, the JetBackup manager, and free SSL certificates. If you’re looking for a Windows shared hosting provider, you’re in luck: you’ll have your choice of either Windows or Linux with INSIGHT Technology.

You’ll get the easy-to-use cPanel control panel to simplify the management of your hosting account and website. Under this control panel, you’ll also have the Softaculous one-click installer. This allows you to swiftly and conveniently install web applications and CMSes such as WordPress, Drupal, Joomla, and many more.

Moreover, INSIGHT Technology’s free drag-and-drop RVsitebuilder further complements its suite of beginner-friendly features. With it, anyone can quickly set up a completely functional website in just a few minutes.

Pricing and Support

Since the entry-level shared hosting plan comes with 1GB RAID10 SSD disk space and 10GB monthly data transfer, I can comfortably conclude that the company’s plans are fairly priced. Although there isn’t a free trial period, you can take advantage of the company’s 30-day money-back guarantee to test its services.

Only the two high-end plans (Business and E-commerce) have monthly, quarterly, semi-annual, annual, and biannual billing terms available. The other two (Personal and WordPress) have annual or biannual billing terms only. If you’re lucky enough to get a promo code, you can use it during the checkout process.

Payment options include PayPal, debit, and credit cards.

INSIGHT Technology prides itself on its 24/7 technical support. There’s multi-channel support for billing and sales, but this is only available during business hours on normal working days. Other than that, the company offers support through tickets, live chat, phone, and even social media.

INSIGHT Technology has a knowledge base section, but it contains very few items on shared web hosting (or any other sort of hosting, for that matter).

 insight-web-hosting-support

After seeing their great customer satisfaction rates, I had to test it out for myself. I submitted my queries through live chat and found myself talking to a chatbot instead of a real person. Despite this, however, I was satisfied with the experience, as it was a fast way to get answers (especially since the knowledge base wasn’t at all helpful).

A Free Domain is included when purchasing any hosting service from Insight Web Hosting

User reviews

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5
Noble Robert
USA
5
They are always on top of the game

After several years working on the web, I have not found a more dedicated and friendly company as INSIGHT WEB HOSTING and would refer my clients to no one else. Their engineering and support is second to none – and they approach our business like a partnership. The services are professionally managed using the latest technology.

5
Alan Tarwater
USA
5
Jet fast support, almost 100% uptime

Highly recommend INSIGHT WEB HOSTING service! They are always on top of the game. The only issues I've ever had have to do with not receiving my discount (which most of the time has been my own fault for wrong html code). When I asked them why, they checked it out each time, got back to me either the same day or following day and not only told me why, but told me how to fix it!

5
Jamel Keough
Europe
server1.hostingsocial30.com/
5
Thank you, INSIGHT WEB HOSTING!

One day I got rid of the jumping from one place to another and decided to go with my first paid hosting provider – INSIGHT WEB HOSTING. Now I’m satisfied and get patient and do not need to be always in the search. I have to say “Thank you” to INSIGHT WEB HOSTING! I like: price, support and connection speed. I do not like (better to say that is not enough for me) limited number of data centers where I can host my sites.

5
Alexander H.
USA
5
INSIGHT WEB HOSTING is reliable ssd web host!

I appreciate the quality of the services provided by INSIGHT WEB HOSTING web host. Their ssd storage gives really fast speed connectivity. Their free consultancy of servers helped me decide which server is more preferable for my web application. Their support staff is friendly and whenever I have issues with server management, I get immediate help.

5
Cleo Croft
Europe
5
There is no better service available!

They've handled every ticket quickly, and with the responses you'd want from the very start. You will not go wrong if you choose this hosting service! All in all, a very good experience with INSIGHT WEB HOSTING. I will stay with them for years I think!

5
Irving Negron
USA
5
Very happy as a customer

I'm a big fan of Joomla and INSIGHT WEB HOSTING is great for me. It is cheap and I get a lot of tools to play around with – some and I haven't even used yet but still. A generous host that haven’t let me down in any way. I have been profoundly impressed with their high level of expertise and consistently friendly, personal service.

Bottom line on Insight Web Hosting

INSIGHT Technology offers vibrant, reliable, and high-performing hosting services to its customer base. Though customer support could definitely be improved, it’s still above-average from what I’ve seen in the market.

Pros

  • Daily website backups
  • 24/7 technical support
  • Both Linux and Windows-based shared hosting packages
  • 30-day money-back guarantee

Cons

  • Live chat is run by a chatbot
  • Only higher-tier plans include a free domain

 Affordable High-Performance Hosting at Insight Web Hosting!

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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