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Reviews and expert opinion Insight Web Hosting

Gwen Rodgers Gwen Rodgers Web Hosting Expert

INSIGHT Technology provides clients all over the world with a wide range of hosting services that includes domain hosting, cloud VPS, and dedicated servers.

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INSIGHT Technology has data centers in the U.S., U.K., and Hong Kong, enabling the web hosting company to provide versatile and comprehensive web hosting for businesses of all sizes. It currently serves over 8,800 happy customers and maintains a high customer satisfaction rating. The company’s website is in English.

Features and Ease of Use


INSIGHT Technology offers reliable hosting plans for websites of different sizes, though its packages seem to be best-suited to small and medium-sized businesses. The company’s shared hosting packages will give you the following features:

  • 99.9% uptime guarantee
  • CloudFlare ready
  • CloudLinux OS and LiteSpeed Web Server
  • Daily backups
  • Attracta SEO tools

The company offers four shared hosting plans that all come with RAID10 SSD storage, the JetBackup manager, and free SSL certificates. If you’re looking for a Windows shared hosting provider, you’re in luck: you’ll have your choice of either Windows or Linux with INSIGHT Technology.

You’ll get the easy-to-use cPanel control panel to simplify the management of your hosting account and website. Under this control panel, you’ll also have the Softaculous one-click installer. This allows you to swiftly and conveniently install web applications and CMSes such as WordPress, Drupal, Joomla, and many more.

Moreover, INSIGHT Technology’s free drag-and-drop RVsitebuilder further complements its suite of beginner-friendly features. With it, anyone can quickly set up a completely functional website in just a few minutes.

Pricing and Support

Since the entry-level shared hosting plan comes with 1GB RAID10 SSD disk space and 10GB monthly data transfer, I can comfortably conclude that the company’s plans are fairly priced. Although there isn’t a free trial period, you can take advantage of the company’s 30-day money-back guarantee to test its services.

Only the two high-end plans (Business and E-commerce) have monthly, quarterly, semi-annual, annual, and biannual billing terms available. The other two (Personal and WordPress) have annual or biannual billing terms only. If you’re lucky enough to get a promo code, you can use it during the checkout process.

Payment options include PayPal, debit, and credit cards.

INSIGHT Technology prides itself on its 24/7 technical support. There’s multi-channel support for billing and sales, but this is only available during business hours on normal working days. Other than that, the company offers support through tickets, live chat, phone, and even social media.

INSIGHT Technology has a knowledge base section, but it contains very few items on shared web hosting (or any other sort of hosting, for that matter).


After seeing their great customer satisfaction rates, I had to test it out for myself. I submitted my queries through live chat and found myself talking to a chatbot instead of a real person. Despite this, however, I was satisfied with the experience, as it was a fast way to get answers (especially since the knowledge base wasn’t at all helpful).


A Free Domain is included when purchasing any hosting service from Insight Web Hosting


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User reviews

Based on 21 reviews in 1 languages
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These guys provide fantastic uptime

The features have certainly gotten better and they now offer a lot more for the same price. INSIGHT Web Hosting support was also very helpful in the few issues I had. I have learned much more from this company within the past week from their SUPPORT AND KNOWLEDGE databases. There is even a good number of third-party web applications (forums, CMS), all popular applications like phpBB, Wordpress.

Luis Hamon, France
June 07, 2021
I’ve never had a problem with INSIGHT Web Hosting

When I came up for renewal in November 2020, INSIGHT Web Hosting support team have helped to do it. As others have mentioned, they regularly increase disk space without increasing charges. In fact, they have decreased costs for a number of features in the time I've been with them; my sense is that they work hard to stay competitive with other hosting services.

Dustin Grosch, Serbia
April 13, 2021
Extremely knowledgeable and very patient

I found INSIGHT Web Hosting to be a great hosting service. When I first came across their prices it almost seemed too good to be true. I put one site up with them to start just to try things out, I've since put up all my sites with these guys. I would recommend it to anyone who is looking for a new host! The prices are good, customer support is awesome and its quite reliable.

Rudolph Whichard, USA
March 01, 2021
Blazing Fast Speed – I am happy!

So far I have been very pleased with INSIGHT Web Hosting. I have not noticed any downtime or slow browsing speed. Some of my sites are Drupal, so database speed is important. There was a DOS attack that took down all the hosted sites for a while but nothing like that has happened since.

Dan Dalley, Germany
January 18, 2021
Nice, fast support and you must tried this Hosting.

I'm using this hosting provider for a domain and I've planning transfer Hosting to this server. Nice, fast support and you must try this Hosting. I like how they work for me and I appreciate their services as they are quality and stable. +100.

Daniel Theiss, Mexico
November 23, 2020
Haven’t had any problems

I looked online for reviews of INSIGHT Web Hosting business hosting and found only positive reviews which I thought was fishy since it was too good to be true. They are the most professional and engaging technical professionals I've dealt with in the past 10 years. They go above and beyond the call of duty, something that is rare in today's business climate.

Ellsworth Jungers, Great Britain
September 28, 2020
INSIGHT Web Hosting is reliable

I like INSIGHT Web Hosting services. The first thing I did was install some useful scripts for my website and then started in on some PHP testing. It was during my testing that I needed some support from them to check a few settings. Support replied to my ticket and had resolved the issue in minutes of submission.

Brooks Sosebee, Hungary
August 28, 2020
INSIGHT Web Hosting provides great service, great hosting

I recommend INSIGHT Web Hosting and will continue to host all of the sites that I build and manage with them. I have dealt with their customer service on several occasions for minor questions and problems (mostly stemming from my lack of knowledge on a particular configuration) and they were happy to fully answer my questions and provide me with code hints to make my site work right.

Jeffery Maag, USA
July 27, 2020
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews

Insight Web Hosting REVIEW: BOTTOM LINE

INSIGHT Technology offers vibrant, reliable, and high-performing hosting services to its customer base. Though customer support could definitely be improved, it’s still above-average from what I’ve seen in the market.


  • Daily website backups
  • 24/7 technical support
  • Both Linux and Windows-based shared hosting packages
  • 30-day money-back guarantee


  • Live chat is run by a chatbot
  • Only higher-tier plans include a free domain

 Affordable High-Performance Hosting at Insight Web Hosting!

Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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