Reviews and expert opinion Insight Web Hosting

Gwen Rodgers
Gwen Rodgers
Web Hosting Expert

INSIGHT Technology provides clients all over the world with a wide range of hosting services that includes domain hosting, cloud VPS, and dedicated servers.


Overview

INSIGHT Technology has data centers in the U.S., U.K., and Hong Kong, enabling the web hosting company to provide versatile and comprehensive web hosting for businesses of all sizes. It currently serves over 8,800 happy customers and maintains a high customer satisfaction rating. The company’s website is in English.

Features and Ease of Use

insight-web-hosting-mine

INSIGHT Technology offers reliable hosting plans for websites of different sizes, though its packages seem to be best-suited to small and medium-sized businesses. The company’s shared hosting packages will give you the following features:

  • 9% uptime guarantee
  • CloudFlare ready
  • CloudLinux OS and LiteSpeed Web Server
  • Daily backups
  • Attracta SEO tools

The company offers four shared hosting plans that all come with RAID10 SSD storage, the JetBackup manager, and free SSL certificates. If you’re looking for a Windows shared hosting provider, you’re in luck: you’ll have your choice of either Windows or Linux with INSIGHT Technology.

You’ll get the easy-to-use cPanel control panel to simplify the management of your hosting account and website. Under this control panel, you’ll also have the Softaculous one-click installer. This allows you to swiftly and conveniently install web applications and CMSes such as WordPress, Drupal, Joomla, and many more.

Moreover, INSIGHT Technology’s free drag-and-drop RVsitebuilder further complements its suite of beginner-friendly features. With it, anyone can quickly set up a completely functional website in just a few minutes.

Pricing and Support

Since the entry-level shared hosting plan comes with 1GB RAID10 SSD disk space and 10GB monthly data transfer, I can comfortably conclude that the company’s plans are fairly priced. Although there isn’t a free trial period, you can take advantage of the company’s 30-day money-back guarantee to test its services.

Only the two high-end plans (Business and E-commerce) have monthly, quarterly, semi-annual, annual, and biannual billing terms available. The other two (Personal and WordPress) have annual or biannual billing terms only. If you’re lucky enough to get a promo code, you can use it during the checkout process.

Payment options include PayPal, debit, and credit cards.

INSIGHT Technology prides itself on its 24/7 technical support. There’s multi-channel support for billing and sales, but this is only available during business hours on normal working days. Other than that, the company offers support through tickets, live chat, phone, and even social media.

INSIGHT Technology has a knowledge base section, but it contains very few items on shared web hosting (or any other sort of hosting, for that matter).

 insight-web-hosting-support

After seeing their great customer satisfaction rates, I had to test it out for myself. I submitted my queries through live chat and found myself talking to a chatbot instead of a real person. Despite this, however, I was satisfied with the experience, as it was a fast way to get answers (especially since the knowledge base wasn’t at all helpful).

Comparison

How does Insight Web Hosting match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
Insight Web Hosting Compare 4.2 Compare
Bluehost Compare 2.5 Compare

Pricing

4.2

Insight Web Hosting Web Hosting

Plan NameStorageBandwidthFree SSLNumber of SitesPrice Plan NameStorageBandwidthFree SSLNumber of SitesPricePersonal Pro Hosting1GB SSD10GB+2$1.49More DetailsWordPress Blog Hosting3GB SSD30GB Monthly+4$1.9More Details
More details
A Free Domain is included when purchasing any hosting service from Insight Web Hosting

User reviews

Based on 12 reviews in 1 languages
5.0
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5.0
Juan Snowball
USA
June 05, 2020
I appreciate INSIGHT WEB HOSTING quality of service

24/7 Email support is there when we need it, even in the middle of the night! Phone Support is available during the day light hours and provides a perfect opportunity to get some first hand information and assistance from a friendly voice always ready to help! I am blessed with having found INSIGHT WEB HOSTING provider. They not only help me with my website's various problems but patiently give advice on my other computer technical problems.

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5.0
Bert Burghart
Great Britain
server3.linkedvpn.com/
April 10, 2020
Setup was fast and customer support was very helpful

The services offered by INSIGHT WEB HOSTING is far superior to my previous hosting service, which I had for more than a decade. The most important for me are their reliable hosting services combined with an extremely competent support personnel. They provide an outstanding and prompt help. I would recommend them to anyone.

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5.0
Robbie B.
Czech Republic
March 10, 2020
I am very impressed by INSIGHT WEB HOSTING service

Recommended host! I really enjoy dealing with INSIGHT WEB HOSTING provider. Their support staff are generally helpful and unusually knowledgeable - probably the best of any hosting company I've experienced so far. I've never had a problem with billing and my account gets renewed yearly without problem or additional charges.

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5.0
Claude Keown
Switzerland
February 07, 2020
INSIGHT WEB HOSTING control panel is fantastic

My site was up and running my site in 30 minutes. INSIGHT WEB HOSTING customer service was an incredible resource to me! And, their value-added services – eCommerce, email management – has made the experience nothing but positive and seamless. It is a turnkey solution. Happy with INSIGHT WEB HOSTING. These guys are just so amazing! I know you are probably sick of hearing it but I have never been so pleased with a service since I started web publishing in '17! Recommend these guys.

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5.0
Micah Able
Germany
December 17, 2019
Customer Support team has always been reliable

Every time I compared the speed of loading the pages it was much faster than the others. INSIGHT WEB HOSTING control panel is easy to learn. Very helpful, friendly and fast service. Good job! The quality services, and quick friendly support are only the start of what makes this host a great provider to work with.

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5.0
Alphonse K.
Netherlands
November 18, 2019
I am very pleased with INSIGHT WEB HOSTING!!! Thanks again!

Recommended web host! Their Customer Support team has always been reliable and well-informed. The price is affordable. You may have to wait to be attended to at times, but every problem is quickly fixed. If you’re just starting your business online, save time and money by signing up for an INSIGHT WEB HOSTING package. You’ll definitely stick with it, just like I do.

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Bottom line on Insight Web Hosting

INSIGHT Technology offers vibrant, reliable, and high-performing hosting services to its customer base. Though customer support could definitely be improved, it’s still above-average from what I’ve seen in the market.

Pros

  • Daily website backups
  • 24/7 technical support
  • Both Linux and Windows-based shared hosting packages
  • 30-day money-back guarantee

Cons

  • Live chat is run by a chatbot
  • Only higher-tier plans include a free domain

 Affordable High-Performance Hosting at Insight Web Hosting!

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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