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Reviews and expert opinion Insight Web Hosting

Gwen Rodgers Gwen Rodgers Web Hosting Expert

INSIGHT Technology provides clients all over the world with a wide range of hosting services that includes domain hosting, cloud VPS, and dedicated servers.

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Overview

INSIGHT Technology has data centers in the U.S., U.K., and Hong Kong, enabling the web hosting company to provide versatile and comprehensive web hosting for businesses of all sizes. It currently serves over 8,800 happy customers and maintains a high customer satisfaction rating. The company’s website is in English.

Features and Ease of Use

insight-web-hosting-mine

INSIGHT Technology offers reliable hosting plans for websites of different sizes, though its packages seem to be best-suited to small and medium-sized businesses. The company’s shared hosting packages will give you the following features:

  • 99.9% uptime guarantee
  • CloudFlare ready
  • CloudLinux OS and LiteSpeed Web Server
  • Daily backups
  • Attracta SEO tools

The company offers four shared hosting plans that all come with RAID10 SSD storage, the JetBackup manager, and free SSL certificates. If you’re looking for a Windows shared hosting provider, you’re in luck: you’ll have your choice of either Windows or Linux with INSIGHT Technology.

You’ll get the easy-to-use cPanel control panel to simplify the management of your hosting account and website. Under this control panel, you’ll also have the Softaculous one-click installer. This allows you to swiftly and conveniently install web applications and CMSes such as WordPress, Drupal, Joomla, and many more.

Moreover, INSIGHT Technology’s free drag-and-drop RVsitebuilder further complements its suite of beginner-friendly features. With it, anyone can quickly set up a completely functional website in just a few minutes.

Pricing and Support

Since the entry-level shared hosting plan comes with 1GB RAID10 SSD disk space and 10GB monthly data transfer, I can comfortably conclude that the company’s plans are fairly priced. Although there isn’t a free trial period, you can take advantage of the company’s 30-day money-back guarantee to test its services.

Only the two high-end plans (Business and E-commerce) have monthly, quarterly, semi-annual, annual, and biannual billing terms available. The other two (Personal and WordPress) have annual or biannual billing terms only. If you’re lucky enough to get a promo code, you can use it during the checkout process.

Payment options include PayPal, debit, and credit cards.

INSIGHT Technology prides itself on its 24/7 technical support. There’s multi-channel support for billing and sales, but this is only available during business hours on normal working days. Other than that, the company offers support through tickets, live chat, phone, and even social media.

INSIGHT Technology has a knowledge base section, but it contains very few items on shared web hosting (or any other sort of hosting, for that matter).

 insight-web-hosting-support

After seeing their great customer satisfaction rates, I had to test it out for myself. I submitted my queries through live chat and found myself talking to a chatbot instead of a real person. Despite this, however, I was satisfied with the experience, as it was a fast way to get answers (especially since the knowledge base wasn’t at all helpful).

4.2

Pricing

A free domain name is included with some hosting plans from Insight Web Hosting

Comparison

How does Insight Web Hosting match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
Insight Web HostingCompare4.2Compare
BluehostCompare2.5Compare

Insight Web Hosting REVIEW: BOTTOM LINE

INSIGHT Technology offers vibrant, reliable, and high-performing hosting services to its customer base. Though customer support could definitely be improved, it’s still above-average from what I’ve seen in the market.

Pros

  • Daily website backups
  • 24/7 technical support
  • Both Linux and Windows-based shared hosting packages
  • 30-day money-back guarantee

Cons

  • Live chat is run by a chatbot
  • Only higher-tier plans include a free domain

 Affordable High-Performance Hosting at Insight Web Hosting!

Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
5.0

User reviews

Based on 27 reviews in 1 languages
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I’m recommending them to others.

I recently purchased a Domain name and a hosting plan with INSIGHT Web Hosting Gold KVM VPS service I have had since doing so has been amazing. I didn’t think service levels like that existed anymore. I even got support outside of normal hours so thanks go to all those that assisted me in setting up my site. They know who they are. Pat yourselves on the back. I'm recommending them to others. Great stuff and thanks again.

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Kaleem Woodward, USA
September 27, 2022
4
Excellent service, quality, and speed!

My websites have been migrated into my INSIGHT Web Hosting KVM VPS by their excellent support team and one thing I noticed after the migration was that their speed has been dramatically increased. I asked them for a reason for this and to my amazement they told me that they updated my server PHP version, optimized the server and configured a caching mechanism. The best thing is that I didn't ask for this nor expected.

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Cortney Crawford, USA
August 27, 2022
5
INSIGHT Web Hosting is professional

Thanks to INSIGHT Web Hosting, one-stop solution center that I am looking for. The dedication and professionalism is the reason I remain a client! More and more of our clients are moving to your servers because you provide fast efficient and most of all helpful support. The service provided to us is GREAT!

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Aden Bird, USA
July 26, 2022
5
They have gotten themselves a customer for life!

Wonderful company with an excellent customer support, which I wholeheartedly recommend to others! And their servers are as stable as rock and they work with neither glitches not outages around the clock. They have gotten themselves a customer for life!

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Sofia Juan, USA
June 24, 2022
5
INSIGHT Web Hosting is professional one

I chose INSIGHT Web Hosting because we needed to switch from our old web host site. I searched the Internet for reviews comparisons, etc. and this web host constantly ranked very highly. Also, during the problems with my old host, I e-mailed this web host to ask for help and opinions, etc. and they were always quick to respond and help in any way they could even though I had not even signed up yet!

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Tavish Stirling, USA
June 03, 2022
5
I would recommend INSIGHT Web Hosting

The folks at INSIGHT Web Hosting have been awesome for each problem/issue I have created due to a need. Usually the response is within minutes of sending and never closed before they know you are happy. Everything is still running unbelievably smoothly, and I don't think there's been a single unplanned/unannounced downtime.

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Hélder Gonçalves, USA
May 24, 2022
5
These guys provide fantastic uptime

The features have certainly gotten better and they now offer a lot more for the same price. INSIGHT Web Hosting support was also very helpful in the few issues I had. I have learned much more from this company within the past week from their SUPPORT AND KNOWLEDGE databases. There is even a good number of third-party web applications (forums, CMS), all popular applications like phpBB, Wordpress.

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Luis Hamon, France
June 07, 2021
5
I’ve never had a problem with INSIGHT Web Hosting

When I came up for renewal in November 2020, INSIGHT Web Hosting support team have helped to do it. As others have mentioned, they regularly increase disk space without increasing charges. In fact, they have decreased costs for a number of features in the time I've been with them; my sense is that they work hard to stay competitive with other hosting services.

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Dustin Grosch, Serbia
April 13, 2021
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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