Features and Ease of Use
INSIGHT Technology offers reliable hosting plans for websites of different sizes, though its packages seem to be best-suited to small and medium-sized businesses. The company’s shared hosting packages will give you the following features:
- 99.9% uptime guarantee
- CloudFlare ready
- CloudLinux OS and LiteSpeed Web Server
- Daily backups
- Attracta SEO tools
The company offers four shared hosting plans that all come with RAID10 SSD storage, the JetBackup manager, and free SSL certificates. If you’re looking for a Windows shared hosting provider, you’re in luck: you’ll have your choice of either Windows or Linux with INSIGHT Technology.
You’ll get the easy-to-use cPanel control panel to simplify the management of your hosting account and website. Under this control panel, you’ll also have the Softaculous one-click installer. This allows you to swiftly and conveniently install web applications and CMSes such as WordPress, Drupal, Joomla, and many more.
Moreover, INSIGHT Technology’s free drag-and-drop RVsitebuilder further complements its suite of beginner-friendly features. With it, anyone can quickly set up a completely functional website in just a few minutes.
Pricing and Support
Since the entry-level shared hosting plan comes with 1GB RAID10 SSD disk space and 10GB monthly data transfer, I can comfortably conclude that the company’s plans are fairly priced. Although there isn’t a free trial period, you can take advantage of the company’s 30-day money-back guarantee to test its services.
Only the two high-end plans (Business and E-commerce) have monthly, quarterly, semi-annual, annual, and biannual billing terms available. The other two (Personal and WordPress) have annual or biannual billing terms only. If you’re lucky enough to get a promo code, you can use it during the checkout process.
Payment options include PayPal, debit, and credit cards.
INSIGHT Technology prides itself on its 24/7 technical support. There’s multi-channel support for billing and sales, but this is only available during business hours on normal working days. Other than that, the company offers support through tickets, live chat, phone, and even social media.
INSIGHT Technology has a knowledge base section, but it contains very few items on shared web hosting (or any other sort of hosting, for that matter).
After witnessing their impressive customer satisfaction rates, I couldn’t resist putting it to the test. I reached out via live chat with my inquiries, only to discover that I was conversing with a chatbot instead of a real person. Surprisingly, though, I found the experience satisfying because it provided swift responses (especially considering the unhelpful nature of the knowledge base).