Our website contains links to affiliate websites and we receive an affiliate commission for any purchase made to the affiliate website by clicking the links in our website. Learn More. Our reviews are not affected by participation in such programs.

Reviews and expert opinion Infinity Cloud

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

Established in 2012, Infinity Cloud is a web hosting provider based in Israel. They’re a small company that specializes in the provision of cloud services, virtual servers, server storage, and dedicated servers. Infinity Cloud has invested substantially in modern data centers and state-of-the-art technologies in a bid to deliver fast, secure, and stable solutions for businesses of all sizes.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>


To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Infinity Cloud is an Israeli web hosting provider that specializes in the provision of cloud services, virtual servers, server storage, and dedicated servers. Though they’ve only got a relatively small market share in Israel, the company has the capacity to provide hosting solutions for SMEs as well as big corporations. The Infinity Cloud website is only available in Hebrew.


Features and Ease of Use

Infinity Cloud has invested into modern data centers and state-of-the-art technologies in a bid to deliver fast, secure, and stable hosting solutions to businesses of all sizes. The vendor has data centers in Israel and abroad.

Infinity Cloud has four pre-made packages for Linux shared hosting. However, they don’t appear to have Windows shared hosting. Some of the standard features included in Infinity Cloud’s hosting packages include:

  • DirectAdmin for full control
  • WordPress storage
  • Open-source CMS support
  • Email accounts
  • Advanced spam filtering
  • Support for popular programming languages
  • MySQL database server
  • 99.99% server availability

Their VPS solutions are powered by an advanced cloud infrastructure that covers the entirety of Israel and their dedicated servers are housed in several server farms in Israel and beyond. According to the company, these come with an average uptime of 99.99%. This doesn’t seem to be backed up by a Service Level Agreement posted on their website though, so you may have to check with their sales representatives to ascertain the accuracy of this claim.

Note that while Infinity Cloud does offer data backup services, these backups are for their internal use only. In other words, you’ll have to contact them in the rare event that you need to recover and/or restore your website data, which may prove to be a huge inconvenience. However, the vendor does offer to provide data recovery services based on the payment plan a customer is under.

Pricing and Support

Compared to other Israeli hosting companies, Infinity Cloud’s hosting plans are reasonably priced. Even the most basic web hosting plan comes packed with some premium features including unlimited email accounts, advanced email spam filters, full control of your databases, FTP accounts, and so on — all at no extra charge. However, Infinity Cloud offers no money back guarantee, nor do they have a free trial period. All prices are listed in Israeli New Shekel.

Infinity Cloud’s customers may contact the vendor’s support team via a toll-free number, an Israeli landline, and through their contact form. This hosting company has no live chat or ticketing system. Note that their technical support team is only available during Israeli working hours — that is to say, Sunday through Thursday between 9am and 6pm. However, they do have a 24/7 support center for emergencies.

Sadly, my attempts to get in touch with their team were unsuccessful. I sent them a number of emails and received no response. Their phone numbers seem to be disconnected, making it quite hard to get any kind of help or hosting-related information directly from their support team. For a vendor that claims to offer 24/7 support, this is a big problem.
How much does Infinity Cloud cost?Infinity Cloud offers plans from $10 to $40. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Infinity Cloud plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. Infinity Cloud can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Infinity Cloud here.
How good is Infinity Cloud’s customer support?Infinity Cloud is not ranked as one of our top web hosts. But that can also be a result of Infinity Cloud being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.




How does Infinity Cloud match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
Infinity CloudCompare 4.2 Compare
BluehostCompare 2.5 Compare

User reviews

Based on 3 reviews in 1 languages
Write a Review
  • English (3)
Sort by
  • Newest
  • Oldest
  • Best
  • Worst
Reply to review
Visit Infinity Cloud
onClick="trackClickout('event', 'clickout', 'Vendor Page - Visit User Reviews', 'infinitycloud', this, true, ReturnPopup);"
View 1 reply
View %d replies
May 21, 2020
7 weeks order and not working

Took 7 weeks to receive it from the day u ordered and let me tell you it’s not as simple as it’s made out to be in the advertisement and it doesn’t download all the pics. Only 10 were downloaded. Also I was charged for 3, not 1. I would like a refund, please

January 13, 2020

This download has been going on for over an hour and I don't have that much on my computer to download. I cannot find any support to answer my questions. And then, to have 200 characters be mandatory to write a review is troublesome. I don't want to talk, I just want help!

Glenda Walker
Glenda Walker
January 12, 2020
Please return my money

I ordered from you on October 5th, 2019... Now today is 1-12-2020.. where is my order? I don't have it! Please refund my money. I'm on a fixed income and need it returned to my bank account. Thank you. I need more characters! Ok.. please return m


Users considering Infinity Cloud should proceed with caution. Before purchasing any of their hosting plans, seek to have an in-depth conversation with their representatives and only purchase their hosting plans if your questions are answered satisfactorily. While their offers look good on paper, an almost nonexistent support team should give you pause.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.


  • Hosting services backed by high-performance servers
  • Reasonably-priced hosting plans
  • Specially designed for fast-growing websites
  • Easy-to-use interface even for beginners


  • Unresponsive support team
  • Website is only available in Hebrew
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

Infinity Cloud Alternatives

Cheapest prices in the market for long-term plans
Read Review
Best managed hosting for multiple platforms, from WordPress to Magento
Read Review
The best choice for flexible hosting on a month-to-month basis
Read Review
Fastest, most consistent speeds in our testing
Read Review