Our website contains links to affiliate websites and we receive an affiliate commission for any purchase made to the affiliate website by clicking the links in our website. Learn More. Our reviews are not affected by participation in such programs.

Reviews and expert opinion Infinity Cloud

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

Established in 2012, Infinity Cloud is a web hosting provider based in Israel. They’re a small company that specializes in the provision of cloud services, virtual servers, server storage, and dedicated servers. Infinity Cloud has invested substantially in modern data centers and state-of-the-art technologies in a bid to deliver fast, secure, and stable solutions for businesses of all sizes.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Infinity Cloud is an Israeli web hosting provider that specializes in the provision of cloud services, virtual servers, server storage, and dedicated servers. Though they’ve only got a relatively small market share in Israel, the company has the capacity to provide hosting solutions for SMEs as well as big corporations. The Infinity Cloud website is only available in Hebrew.

Features and Ease of Use

Infinity Cloud has invested into modern data centers and state-of-the-art technologies in a bid to deliver fast, secure, and stable hosting solutions to businesses of all sizes. The vendor has data centers in Israel and abroad.

Infinity Cloud has four pre-made packages for Linux shared hosting. However, they don’t appear to have Windows shared hosting. Some of the standard features included in Infinity Cloud’s hosting packages include:

  • DirectAdmin for full control
  • WordPress storage
  • Open-source CMS support
  • Email accounts
  • Advanced spam filtering
  • Support for popular programming languages
  • MySQL database server
  • 99.99% server availability

Their VPS solutions are powered by an advanced cloud infrastructure that covers the entirety of Israel and their dedicated servers are housed in several server farms in Israel and beyond. According to the company, these come with an average uptime of 99.99%. This doesn’t seem to be backed up by a Service Level Agreement posted on their website though, so you may have to check with their sales representatives to ascertain the accuracy of this claim.

Note that while Infinity Cloud does offer data backup services, these backups are for their internal use only. In other words, you’ll have to contact them in the rare event that you need to recover and/or restore your website data, which may prove to be a huge inconvenience. However, the vendor does offer to provide data recovery services based on the payment plan a customer is under.

Pricing and Support

Compared to other Israeli hosting companies, Infinity Cloud’s hosting plans are reasonably priced. Even the most basic web hosting plan comes packed with some premium features including unlimited email accounts, advanced email spam filters, full control of your databases, FTP accounts, and so on — all at no extra charge. However, Infinity Cloud offers no money back guarantee, nor do they have a free trial period. All prices are listed in Israeli New Shekel.

Infinity Cloud’s customers may contact the vendor’s support team via a toll-free number, an Israeli landline, and through their contact form. This hosting company has no live chat or ticketing system. Note that their technical support team is only available during Israeli working hours — that is to say, Sunday through Thursday between 9am and 6pm. However, they do have a 24/7 support center for emergencies.

Sadly, my attempts to get in touch with their team were unsuccessful. I sent them a number of emails and received no response. Their phone numbers seem to be disconnected, making it quite hard to get any kind of help or hosting-related information directly from their support team. For a vendor that claims to offer 24/7 support, this is a big problem.

Pricing

4.2

Comparison

How does Infinity Cloud match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
Infinity CloudCompare4.2Compare
BluehostCompare2.5Compare

User reviews

Based on 3 reviews in 1 languages
1.3
Write a Review
Language
  • English (3)
Sort by
Newest
  • Newest
  • Oldest
  • Best
  • Worst
Reply to review
Reply
Visit Infinity Cloud
reply
en
Error
onclick="trackClickout('event', 'clickout', 'Visit User Reviews', 'infinity-cloud', this, true, ReturnPopup );"
View 1 reply
View %d replies
7 weeks order and not working

Took 7 weeks to receive it from the day u ordered and let me tell you it’s not as simple as it’s made out to be in the advertisement and it doesn’t download all the pics. Only 10 were downloaded. Also I was charged for 3, not 1. I would like a refund, please

avatar
Laura, Australia
May 21, 2020
1
Support

This download has been going on for over an hour and I don't have that much on my computer to download. I cannot find any support to answer my questions. And then, to have 200 characters be mandatory to write a review is troublesome. I don't want to talk, I just want help!

avatar
SSkinner, USA
January 13, 2020
2
Please return my money

I ordered from you on October 5th, 2019... Now today is 1-12-2020.. where is my order? I don't have it! Please refund my money. I'm on a fixed income and need it returned to my bank account. Thank you. I need more characters! Ok.. please return m

avatar
Glenda Walker, USA
January 12, 2020
1
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery

Infinity Cloud REVIEW: BOTTOM LINE

Users considering Infinity Cloud should proceed with caution. Before purchasing any of their hosting plans, seek to have an in-depth conversation with their representatives and only purchase their hosting plans if your questions are answered satisfactorily. While their offers look good on paper, an almost nonexistent support team should give you pause.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Hosting services backed by high-performance servers
  • Reasonably-priced hosting plans
  • Specially designed for fast-growing websites
  • Easy-to-use interface even for beginners

Cons

  • Unresponsive support team
  • Website is only available in Hebrew

FAQ

Does Infinity Cloud have an uptime guarantee?Despite advertising 99.99% average uptime, this claim does not appear to be covered by a legal uptime guarantee. If significant downtime does occur, you may not be eligible for compensation.Do I need to pay extra for backups with Infinity Cloud?Backup services are available, but there is no way to restore backups yourself. If you need to restore a backup, you will need to contact support. Many of the providers in our list of the best web hosting services for 2022 offer much more flexible backup solutions for free.Which is the best web host for a blog?Infinity Cloud could work well for a blog, but with such an unresponsive support service, I hesitate to recommend it. Hostinger offers helpful, 24/7 support and impressively fast page loading speeds for a low price. You can get an even better deal with Hostinger in January 2022 on our coupon page.How much traffic can shared hosting handle?A good shared hosting plan can comfortably serve up to a few thousand visitors daily. However, it can struggle to accommodate large surges in traffic. If your site gets big traffic spikes or consistently high visitor counts, I’d recommend VPS or cloud hosting.

Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

Infinity Cloud Alternatives

Hostinger
4.9
Cheapest prices in the market for long-term plans
Read Review
Nexcess
4.8
Best managed hosting for multiple platforms, from WordPress to Magento
Read Review
InterServer
4.8
The best choice for flexible hosting on a month-to-month basis
Read Review
Kinsta
4.7
Fastest, most consistent speeds in our testing
Read Review
279691
image#1 Web Host for January 2022

Great Hosting for a
GREAT Price

Host your website on lightning-fast servers
and get a FREE domain name and email accounts