Reviews and expert opinion IndiaLinks

Ranked 349th from 3925 Web Hosting
4.4
  • Features
    4.4
  • Ease of Use
    4.4
  • Support
    4.3
  • Pricing
    4.4
Server locations
USA
Great Britain
Singapore
India
Onajite Omare
Onajite Omare
Web Hosting Expert
IndiaLinks serves businesses of all sizes with a client base of over 90,000 that includes web hosts, ISPs, and domain registrars. Their innovative structure led them to be one of the first virtual data center operators with multiple data centers in the United States (west coast, east coast, and central), United Kingdom, Singapore, and India. Their shared hosting is great for small businesses; bigger companies will have to go for either the cloud, VPS, or dedicated plans.

Overview

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IndiaLinks began operations in 1997 with the value proposition of empowering businesses with smart IT solutions. Their flexible hosting solutions work excellently to cater to the needs of businesses of all sizes, including web hosts, ISPs, and Domain Registrars. Their reputation as a leading domain registrar and web hosting provider extends beyond India, serving a customer base across the globe using a virtual data center infrastructure made up of linked servers in different parts of the world.

Features and Ease of Use

Over the years, IndiaLinks has stayed true to their goal of delivering smart IT solutions and even more through their shared hosting, VPS, cloud, and dedicated servers. Their business shared hosting plans are for small businesses in need of web hosting and email services. The packages come in different ranges from low to high-limit or unlimited resources in some cases. Some of the standard features they offer are:

  • 99.9% uptime SLA
  • Up to 10GB storage space
  • Unlimited MySQL databases on Linux
  • Up to three MsSQL databases on Windows
  • SSL support

They don’t provide a one-click installer or website builder. They do support phpBB, Drupal, Joomla!, and WordPress. You can also use OSCommerce if you run an e-commerce business. OSCommerce might not adequately cater to the needs of large e-commerce businesses, but it’s easy to use and tweak. Large businesses can also use the shared hosting plans given the limit of storage space to 10GB.

The Cloud and VPS servers offer better flexibility and can cater to bigger businesses. Aside from the expected higher standard hosting features such as multiple websites, SSH access, support for programming languages, and e-commerce, you get other add-ons. For one, you can use cPanel or Plesk unlike the Business plans that restrict you to IndiaLinks’ branded control panel – ControlDesk. Also, those hosted in the U.S. data centers are DDoS protected. A closer look shows that DDoS is not their only security measure; the hardware has a firewall port that is monitored 24/7.

Pricing and Support

IndiaLinks business hosting starts cheap, but as you scale higher, it gets a bit expensive for the resources when compared to other providers. However, you can customize your package to take out the things you don’t need and only pay for those you do. As with most cloud hosting, IndiaLinks allows you to start with small bundles and add what you need as you grow from your control panel and pay monthly, quarterly, half-yearly, or annually.

Although they mention a money-back guarantee, there is no specific number of days for assurance. However, you can get a fully functional demo account to explore the feature and power of their hosting platform.

IndiaLinks does not provide 24/7 customer support. They do respond fast, though during their IST work hours. If you need to talk to a representative, you can call their support number, submit a ticket, or send an email. They also allow customers to contact them with suggestions on improving their services via the control panel. For DIY-inclined users, IndiaLinks has an extensive knowledge base.

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Bottom line on IndiaLinks

In business for a long time and one of the first to use a virtual data center, IndiaLinks keeps to their aim of providing smart IT solutions with their commitment to quality and customer support helping them stand out. Being a multinational provider, one would expect that they’d support more than English, but that’s not the case.

Pros

  • Support for a plethora of programming languages
  • Customizable hosting features across all plans
  • Specialized attention to hosting security
  • A test, possible with the demo hosting account

Cons

  • Live chat is not available
  • Support is only in English

Check out IndiaLinks’s web hosting options today!

Onajite Omare
Onajite Omare
Onajite is a content writer and Website developer that is focused on helping businesses attract, engage, and convert customers on the internet. When she's not writing content, crafting designs, or codes, she enjoys a good book.

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