Reviews and expert opinion Inception Hosting

Ranked 2087th from 3409 Web Hosting
4.2
0 1
Features
4.3
Ease of Use
4.0
Support
4.0
Based on 1 reviews in 1 languages
Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert
Inception Hosting is a British web hosting company that offers domain registration, shared web hosting, VPS hosting, reseller hosting, and dedicated servers. Their feature-packed plans come with low prices.

Overview

Inception Hosting

Inception Hosting is fine, but fine is not good enough. While Inception Hosting is a decent web host, you can get better quality hosting at a cheaper price with Hostinger, for example.

British hosting company Inception Hosting offers a range of hosting solutions including reseller hosting, shared web hosting, VPS, and dedicated server solutions. This U.K. provider also has a strong presence in the United States, China, France, and India.

Features and Ease of Use

Inception Hosting has invested in its service delivery to ensure that clients get satisfactory hosting solutions. The standard hosting features you can expect from this vendor include:

  • 9% uptime guarantee
  • MySQL databases
  • PHP support
  • Unlimited email accounts
  • Apache
  • 400+ one-click installations
  • DDoS protection

Inception Hosting’s solutions use Linux, Windows, and BSD operating systems. It has streamlined the setup process with an Instant Activation feature that ensures users can get started as soon as they have purchased their preferred package. The most popular hosting package is the KVM VPS Servers package that comes with 2-8 CPU Cores, 256MB to 32GB RAM, 500GB to 8TB monthly bandwidth, and disk space of between 5GB and 640GB.

DDoS protection is offered only to VPS customers within the U.K., but shared hosting customers can enjoy this feature regardless of their location. VPS solutions also use the SolusVM control panel rather than the popular cPanel but shared hosting customers get cPanel.

You get daily automatic backups including safe and secure remote backups for peace of mind.

Pricing and Support

Inception Hosting has very cheap hosting plans that come packed with pretty advanced features, and all cPanel-based hosting comes with a free SSL certificate.

This provider offers a 99.9% uptime guarantee backed by an impressive compensation plan that gives you a month of free hosting if the availability falls below 99.9%. You also get a 14-day money-back guarantee on all their services except dedicated servers, domain registration, and VPS packages. That is, unless you purchase hosting using a promotional code, in which case you only get a 48-hour money-back guarantee. Oh, I should also say that a 10% administration fee is always deducted from refunds and some customers have complained about not getting refunded at all.

You can contact Inception Hosting’s 24/7 support team via their ticketing system, but managed hosting customers also get telephone support. This vendor is active on social media platforms that serve as communications channels between customers and the company. Sounds good, until I tell you that the support staff can come across as unfriendly and unresponsive.

The support pages are available in over 20 languages, but these appear to be automated translations using the Google plugin. The knowledge base is not really worth the paper (or computer screen) it’s written on since it contains just a handful of articles.

Pricing

4.2

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1
Chris
Great Britain
1
Ends Service, Keeps Taking Money, and offensive just to put the boot in

Inception will cancel your service, but keep taking your money, even after the service has ended. When you contact them you will be met with abuse and a refusal to refund anything (check their T&Cs they can keep any money that is 'overpaid' on their subscription services?!). Inception have no infrastructure of their own, they only resell other providers services. Save yourself the hassle and buy from the original seller or someone who offers some more reasonable T&Cs and Customer Service.

1
Anthony
USA
1
Very rude hosting provider

Very rude hosting provider, never host with inceptionhosting.com, company's ceo thinks he is the superior and can do whatever he wants to do with his clients servers. He also does not offer refund as per the policy and publicly humiliate clients in forum.

Bottom line on Inception Hosting

Inception Hosting has designed an array of web hosting solutions that can be confusing, especially to novice webmasters. However, more advanced users might be excited by the prospect of using the feature-rich and affordable hosting plans. This British business has invested quite heavily in hosting infrastructure with the capacity to host resource-intensive websites from large corporations in the U.K. and beyond.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • 9% uptime with a compensation plan
  • Daily automatic remote backups
  • Pocket-friendly yet feature-rich hosting plans
  • Support available in over 20 languages

Cons

  • Their many hosting plans can be confusing to novice webmasters
  • Support team is unfriendly and takes too long to respond
Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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