Reviews and expert opinion iBiz Network

Ranked 2868th from 3407 Web Hosting
4.1
Features
4.1
Ease of Use
4.1
Support
4.0
Pricing
4.1
Mark Holden
Mark Holden
Web Hosting Expert
iBiz Network is a long-established Thai hosting company. Its plans might not be ideal for beginners, but experts will be happy with the range of features provided for them.

Overview

iBiz-Network-overview1

While iBiz Network legally began selling hosting in 2001, it had been in business unofficially for longer than that. Currently, this Bangkok company has more than 5,000 customers using its services, and its unappealing website is in Thai.

Features and Ease of Use

iBiz Network sells a comprehensive range of services from its unappealing website. Its shared hosting plans come with the following core features as standard:

  • Guaranteed 99.99% uptime, backed by compensation
  • Daily backups
  • Domain registration available
  • Multiple add-on domains
  • SSL certificates available
  • 100 MB to 50 GB disk space
  • 5 GB to 1000 GB data transfer

iBiz Network co-locates its servers in Tier III data center: CS Loxinfo, Cyberworld, in Bangkok, Thailand. This center is ISO 27001 certified and offers an uptime SLA of 99.98% with a higher 99.99% uptime guarantee.

You can choose between Windows or Linux hosting plans, which are then further subdivided into resource tiers. There are lots of plans to choose from, each with its own web page, which makes the iBiz Network website hard to navigate and hard to compare the plans.

All of the plans come with the standard features you’d expect from shared hosting packages, such as FTP accounts, MySQL / Microsoft SQL databases, and phpMyAdmin. The Linux plans support PHP version 7, whilst the Windows plans support ASP, ASP.NET, AJAX, and Crystal Report 12.

Although advanced users are well catered for, the situation for beginner webmasters is less clear since the website doesn’t mention any one-click installer or website building tool. I did try to contact the company to clarify, but I received no reply, so I can’t confirm either way.

Pricing and Support

iBiz Network’s prices are okay; certainly not the cheapest on the market, but only slightly more expensive than similar companies in Thailand and elsewhere.

Domain names always cost extra, but you do get an SSL certificate. Plans can only be bought on one-year terms, which is quite a commitment, but you get a 15-day free trial, and a 30-day money-back guarantee to entice you in.

Unusually for a shared hosting provider, you first need to create an account and then send payment by bank transfer. Your account will be created as soon as your payment has been received.

24/7 customer service can be accessed by email, telephone, and “Line” (which is a free video call and messaging app). My own customer service experience was not super. When I sent an email during regular business hours on a weekday, I received no response within 24 hours.

Luckily, the iBiz Network website contains lots of tutorials and help documents to help you support yourself while waiting for customer service to reply (if at all).

iBiz-Network-overview2

Pricing

4.1

Bottom line on iBiz Network

iBiz Network has been providing hosting since 2001, and now offers SSD-based hosting with a 99.99% uptime guarantee. Beginner tools are conspicuous by their absence, but all the expected expert-level features are included along with a choice of operating system.

Pros

  • 99.99% uptime guarantee
  • Use of a Tier III data center in Bangkok
  • SSD drives for faster performance
  • Support for PHP version 7

Cons

  • No reply from the customer service department
  • Lack of beginner-friendly features

Get your business hosted by iBiz Network

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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