Features and Ease of Use
As mentioned above, the company offers shared hosting only; you won’t get Virtual Private Servers (VPS) or dedicated servers. As such, large businesses will have to look elsewhere for their sophisticated needs. The shared hosting that Hostware provides comes in four plans with the following features:
- Either 10 or unlimited domains per account
- Up to 80GB storage space
- Anywhere from 600GB to unlimited bandwidth
If you’re on the base plan, you’ll get only 10 email addresses. That works for organizations with less than eight or nine people. The storage space and bandwidth provided are more than enough for small business websites, though.
Spam can get really bad, especially if you have a contact form on your website. Hostware knows that and offers antivirus and antispam protection for each email account that’s hosted on its servers.
The management panel provided is cPanel, and the company supports PHP, which you can use to program your website. If you don’t know to code, you can install WordPress or any other easy-to-use website development tool/CMS with the script installer. It also provides a page creator that you can use to design your website in a few minutes.
Having your website rank high on search engine result pages is essential, but not everyone knows how to or can hire someone to do it. Hostware’s provided SEO tools take the hassle away from handling the basic SEO actions to get your website indexed and give you a good start.
Pricing and Support
Hostware offers cheap prices for its hosting plans. The company promises that you won’t get a sudden increase when you want to renew your hosting. Also, there are no hidden charges. Its subscription periods include one month, three months, six months, and one year.
There’s no money-back guarantee, so going for the lowest duration might be better for a start. However, if you’re willing to pay for a year or more, you’ll get a discount of 10%-30% depending on the duration that you choose.
Hostware doesn’t include a free domain registration or a free SSL certificate with any of the hosting plans. You’ll need to spend extra for those.
Although there’s a knowledge base section, it doesn’t contain much. You’ll need customer support. You can reach the agents through email and phone only. Unfortunately, there’s no live chat. I sent an email but never got a reply despite waiting for more than three weeks.