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Reviews and expert opinion HostPresto

Mark Holden Mark Holden Web Hosting Expert

HostPresto is a U.K. hosting company with its own U.K. data center. Its prices are premium but its features are comprehensive, and its customer service is excellent.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

HostPresto-overview1

Established in 2001 under a different name, HostPresto provides hosting services from its own U.K. data center. The exclamation mark in “HostPresto!” is part of the name (usually) but I’ll drop it for punctuation purposes. This provider hosts more than 170,000 websites for almost 60,000 customers, and its own modern-looking website is in English.

Features and Ease of Use

HostPresto sells a comprehensive range of hosting services, including shared hosting plans that come as standard with the following core features:

  • 9% uptime guarantee
  • Daily backups retained for four months
  • Domain registration available
  • From two to unlimited add-on domains
  • SSL certificates available
  • Up to 25 GB disk space
  • Unlimited bandwidth

HostPresto’s shared hosting plans are pretty comprehensive when it comes to features. They all enjoy the popular cPanel control panel and an SLA-backed 99.9% uptime guarantee (but beware that you actively have to claim your compensation). Backups are retained for four months (which is much longer than with most hosts), and you can restore yourself with one click.

For more advanced users, there are the usual inclusions, such as unlimited FTP accounts, PHP version 5 through 7, unlimited MySQL databases, and phpMyAdmin. Added extras include compatibility with design software (e.g., Adobe Dreamweaver, Apple iWeb, Microsoft Expression) and free Attracta SEO tools. To top it all off, there is also a free Cloudflare CDN.

An added-cost drag-and-drop website building tool comes with hundreds of ready-made templates, integrated maps, PayPal, slideshows, and more. And if the shared hosting plans don’t give you what you need, you can opt instead for one of the specific WordPress, Magento, Joomla!, PrestaShop, PHP, or Django plans.

Pricing and Support

Despite advertising “Cheap Web Hosting from the UK’s Leading Hosting Provider” on its home page, I think that HostPresto’s plans are pricey, but they offer good value given the resource levels and features. You can purchase the plans on one-month to three-year terms, with the price reducing for the longer-term commitments. If you’re concerned about committing for a full three years, you might take comfort from the 30-day money-back guarantee that will get you out within the first month if it all goes wrong. There is no free trial, but there is a coupon that cuts the cost for the first month.

Just like its hosting plans, HostPresto’s support is second-to-none. You can contact the 24/7 support team by email (for pre-sales questions) or control panel ticket (for current customers). I contacted the company by email on a Saturday, and – Hey Presto! – I received a response from HostPresto within an hour:

HostPresto-overview2

If you prefer to solve your own support issues, you can refer to the extensive help section and comprehensive community pages on the HostPresto website.

4.1

Pricing

Comparison

How does HostPresto match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
HostPrestoCompare4.3Compare
BluehostCompare2.5Compare

HostPresto REVIEW: BOTTOM LINE

Launched in 2001 (as Dream Hosting), incorporated in 2006 (as Enix Ltd.), expanded into the cloud in 2010, and rebranded as HostPresto in 2014, this vendor now has more than 300,000 registered domains to its (new) name. Aside from the high prices, I really can’t complain about this company’s feature-packed plans and comprehensive customer service.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Comprehensive features and resources
  • Simple, straightforward website and plans
  • Variety of hosting plans for different CMS and languages
  • Excellent customer service and help documents

Cons

  • Slightly higher priced than other companies
  • In the event of downtime, you need to request credit

FAQ

Why is it better to have hosting optimized for WordPress?You can run a WordPress site on any shared hosting plan that supports PHP and offers you a database, but hosting optimized for WordPress will boost your site’s performance and give you updates and features specific to the CMS. HostPresto advertises low prices for managed and unmanaged WordPress hosting. You can also find the latest discounts on our coupons page for WordPress hosting from other top vendors.Do I need a host with data centers in the UK?If you’re targeting the UK market, choosing a host with a data center based in the UK or in nearby Europe is a good idea. It will help ensure your site’s data has the shortest possible distance to travel before reaching your audience. HostPresto is not only based in the UK – it also offers UK-based support. Nevertheless, HostPresto is not one of our top 14 UK web hosts for 2022.Does HostPresto give you good value for money?HostPresto delivers solid value for money. Its cloud-based shared hosting plans give you free SSL, free daily backups, and unlimited bandwidth, starting at $4.45 per month. But while it may compete with our best hosting providers in 2022 when it comes to features, it doesn’t offer the same level of overall value.Which provider gives you better value: HostPresto, or Hostinger?HostPresto does some things well, but Hostinger offers better value overall. Hostinger is cheaper with better performance, and is easy to use, to boot. In fact, my colleagues and I tested nearly all the web hosting companies in the world, and we ranked Hostinger number one overall. Check out our in-depth Hostinger review to find out why.

Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
3.4

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Beware of Hostpresto

Hostpresto aggresively tries to get clients to leave positive reviews on trustpilot and they try to get any negative reviews removed by any means. I'm a sys admin and higher level support at hostpresto don't know the basics. Their servers are configured to permanently block failed logins on all major mobile networks. This means that there is a significant chance that mobile users cannot access your site. When they are alerted of the seriousness of the issue they unblock the IP address, shrug it off and say it's no longer an issue. I found one IP address to be blocked over 3 months. If your a business user or require high availability then avoid Hostpresto

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Simon Lang, Great Britain
September 27, 2021
1
Quality of service

I really appreciate the quality of the service, every time when I have a problem with the system, the response was been very fast to resolve my problem. Everything is so easy and reliable. I am happy with my choice and support service provided by HostPresto.

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Alan Stalin, India
February 13, 2021
5
Fantastic service

I've used HostPresto to host our website for several years now and have always had a fantastic service. The hosting is well priced, with fast servers and great support who have always responded quickly if I've ever had a question, or issue with the site.

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Chris, USA
February 12, 2021
5
Great Value & Service

Have a few hosting packages with HostPresto ranging from small shared hosting packages right through to their managed Wordpress package. All of them are of great value and come with some great support. Will continue to use it for all my clients, big and small.

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Nick, Great Britain
February 12, 2021
5
All you could ever need

I've been with HostPresto for about 6 years now, the support is first class and the servers are quick. My site loads instantly and works every time. A big thanks to Andy and Mike on support who always look after me whenever I have any questions, and go above and beyond with their replies. I always recommend HP to my friends and family without hesitation.

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Elliot Pearse, Great Britain
February 12, 2021
5
Terrible support.

My hosting company where GREAT until they we bought by Hostpresto... I suddenly had all sorts of problems with my email and website. Frequent spam, blacklisting, hacks and the WORST customer service. Truly awful and really stressful for a small business. Cheap doesn't mean good.

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anonymus, Great Britain
February 09, 2021
1
Amazing company with Amazing support!

Amazing facilities. I’ve worked with many hosting companies over the years and HP are not just good they are extremely good. Really fast replies from customer services to sort out domains, websites, emails. Easy to understand interface. Amazing quality hosting.

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anonymus, Great Britain
October 09, 2020
5
Scammers

Deleted my site when I tried to transfer out because of their exceptionally poor service. Absolute scam. Then when I signed a new contract my site miraculously appeared again, funny that! Steer way clear of these lots no idea how they got so many good reviews!

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anonymous, Great Britain
August 02, 2020
1
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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