Hosting provider HostnExtra was founded recently in 2016. Although this host has an Indian address, it is also incorporated as Bytecode Communications Ltd in the United Kingdom, and it locates its servers in the U.K. and U.S.A.
HostnExtra has a modern English-language website.
Features and Ease of Use
HostnExtra offers a range of hosting services, and its shared hosting plans come with these core features:
- 99.9% uptime guarantee
- Built-in site backup system
- Domain registration available
- Up to unlimited add-on domains
- Free SSL certificate included
- Up to 20 GB SSD disk space
- Up to 300 GB bandwidth
Hosting plans are administered using the popular cPanel control panel that also includes the Softaculous installer for more than 300 programs.
CloudLinux isolates you from the adverse effects of other hosted users so that your resources are safe. The use of SSD storage means you can expect disk read/write speeds up to ten times faster than HDD storage, with increased reliability to boot. And speaking of reliability, the industry-average 99.9% uptime guarantee is backed by a comprehensive SLA.
If shared hosting isn’t sufficient for your needs, you can scale up to one of HostnExtra’s cloud VPS or dedicated server solutions.
Pricing and Support
I must confess that I’ve seen similar providers with lower monthly prices, but only just. You get a good deal for the features on offer, but not the best deal on the market. You also have to purchase plans on annual terms, with no monthly billing and no prospect of discounts for longer terms. However, on the plus side, you do get a 30-day money-back guarantee that should get you out if you change your mind within the first month.
Although I’ve been impressed with most aspects of HostnExtra, the support is somewhat disappointing. Although you can contact the sales team during office hours, and the technical team 24/7, the live chat window says that the team “typically replies in a day”, which is not exactly “live”, is it? And the link to submit a support ticket simply opens an email composition window.
It wouldn’t be so bad if you got decent self-support resources, but the knowledge base contains only a handful of articles.