Reviews and expert opinion HostnExtra

Gwen Rodgers
Gwen Rodgers
Web Hosting Expert

HostnExtra is an Indian hosting provider that is also incorporated in Great Britain (under a different name) and which locates its servers in the U.K. and the U.S.A. Its hosting plans are feature-packed, but there are some support issues.


Overview

hostnextra mainHosting provider HostnExtra was founded recently in 2016. Although this host has an Indian address, it is also incorporated as Bytecode Communications Ltd in the United Kingdom, and it locates its servers in the U.K. and U.S.A.

HostnExtra has a modern English-language website. 

Features and Ease of Use

HostnExtra offers a range of hosting services, and its shared hosting plans come with these core features:

  • 99.9% uptime guarantee
  • Built-in site backup system
  • Domain registration available
  • Up to unlimited add-on domains
  • Free SSL certificate included 
  • Up to 20 GB SSD disk space
  • Up to 300 GB bandwidth

Hosting plans are administered using the popular cPanel control panel that also includes the Softaculous installer for more than 300 programs.

CloudLinux isolates you from the adverse effects of other hosted users so that your resources are safe. The use of SSD storage means you can expect disk read/write speeds up to ten times faster than HDD storage, with increased reliability to boot. And speaking of reliability, the industry-average 99.9% uptime guarantee is backed by a comprehensive SLA.

If shared hosting isn’t sufficient for your needs, you can scale up to one of HostnExtra’s cloud VPS or dedicated server solutions.

Pricing and Support

HostnExtra

I must confess that I’ve seen similar providers with lower monthly prices, but only just. You get a good deal for the features on offer, but not the best deal on the market. You also have to purchase plans on annual terms, with no monthly billing and no prospect of discounts for longer terms. However, on the plus side, you do get a 30-day money-back guarantee that should get you out if you change your mind within the first month. 

Although I’ve been impressed with most aspects of HostnExtra, the support is somewhat disappointing. Although you can contact the sales team during office hours, and the technical team 24/7, the live chat window says that the team “typically replies in a day”, which is not exactly “live”, is it? And the link to submit a support ticket simply opens an email composition window.

It wouldn’t be so bad if you got decent self-support resources, but the knowledge base contains only a handful of articles.

How much does HostnExtra cost?
HostnExtra offers plans from $4 to $10. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which HostnExtra plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. HostnExtra can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from HostnExtra here.
How good is HostnExtra’s customer support?
HostnExtra is not ranked as one of our top web hosts. But that can also be a result of HostnExtra being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does HostnExtra match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
HostnExtra Compare 4.2 Compare
Bluehost Compare 2.5 Compare

Pricing

4.2

HostnExtra Web Hosting

User reviews

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Bottom line on HostnExtra

HostnExtra has a refreshingly modern website, and with servers located in the U.K. and U.S.A., you’re bound to find a location close to your customer base. This host is let down slightly by some customer service limitations.

Pros

  • Reasonably priced plans
  • A comprehensive uptime SLA
  • SSD storage
  • One-click installer for 300+ programs

Cons

  • Limited customer service
  • Only annual billing

Get the hosting essentials (if not a little extra) at HostnExtra.

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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