Reviews and expert opinion HostMySite

Gwen Rodgers
Gwen Rodgers
Web Hosting Expert

Delaware-based HostMySite is a trailblazer in the small business hosting space, providing entrepreneurs and startups with the web space and resources they need to grow their businesses online. Before you make any final decisions, you should check out Hostinger’s cheap plans.


Overview

HostMySite-overview1

Thousands of customers rely on HostMySite for web hosting, domains, hosted emails, Office 365, and backup services. Administrators take care of servers 24/7 and help customers with a myriad of hosting problems.

HostMySite claims to treat its customers like VIPs and has done so since 1997. Its website is in English.

Features and Ease of Use

HostMySite-overview2

When you order HostMySite’s Linux or Windows hosting packages, you get access to a suite of features including:

  • cPanel/Plesk control panels
  • Free domain for one year
  • MySQL/MSSQL databases
  • PHP, Perl, Ruby, and Python

The user-friendly and powerful cPanel and Plesk control panels include several tools and resources, including a web-based email manager and phpMyAdmin. The Web Presence Builder lets you build a functional and modern website within minutes. This ecosystem also includes a one-click app installer that helps you deploy apps such as Joomla, Drupal, or Contao in a few minutes.

Upgrading from the Basic hosting plan to the Pro hosting plan unlocks unlimited web storage space and bandwidth as well as increasing the number of websites you can host to ten. Server setup takes less than an hour.

If you want to set up an e-store, you can do so via any of the three optimized e-commerce plans: Startup eCommerce, Professional eCommerce, or Premium eCommerce. They include a free drag-and-drop builder, powerful SEO features, and shipping apps. Within minutes of creating a store, you can start sending invoices and receiving payments via PayPal, Stripe, and Skrill.

You might never really appreciate the importance of uptime until you have experienced an erratic hosting service. HostMySite uses the latest Dell PowerEdge R servers with Intel Xeon processors and fast RAM connected to fault-tolerant SAS drives. These allow it to have maintained a 100% uptime for 20 years. With the uptime guarantee, you can be assured that your websites will be available 24/7/365.

Pricing and Support

You can get 20% off Windows or Linux web hosting plans, plus a free domain when you sign up for a year or more, and the 30-day money-back guarantee should make you feel better about making an annual commitment. When ordering a hosting package, you can add Premium SSL and backup services to your cart at the checkout.

Sometimes it can be challenging to get started with a new host when the support team is incompetent or aloof. However, HostMySite’s 24/7 support team will come through for you when you make contact by email, telephone, or ticket. For self-support, HostMySite’s incredibly comprehensive knowledge base contains hundreds of guides and videos that should answer most of your questions:

HostMySite-overview3

How much does HostMySite cost?
HostMySite offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which HostMySite plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. HostMySite can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from HostMySite here.
How good is HostMySite’s customer support?
HostMySite is not ranked as one of our top web hosts. But that can also be a result of HostMySite being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does HostMySite match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
HostMySiteCompare 4.3 Compare
BluehostCompare 2.5 Compare

Pricing

4.3

HostMySite Web Hosting

Plan NameStorageBandwidthNumber of SitesPricePlan NameStorageBandwidthNumber of SitesPriceBasic5 GBUnlimited1$6.40More Details
More details
A Free Domain is included when purchasing any hosting service from HostMySite

User reviews

Based on 2 reviews in 1 languages
1.5
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1.0
anonymus
USA
September 18, 2020
Horrible Company

Used to be good years ago. I'm in the process of transferring all of my domains to another company. Good riddens! Called to cancel before the renewal date but they had already billed my credit card. They REFUSED to credit the account. They REFUSED to let me talk to a supervisor. Stay away from this place!

2.0
Carl Fosseen
USA
May 29, 2020
It used to be good.

We use hosting for mainly email. Constant problems with iPhone. Customer service foreign based difficult to understand. Have maintained account because of the hassle of changing. We are sixteen-year customers and great when started but downhill from then.

avatar
1.0
Karen Michael
USA
August 15, 2019
Website Down for a Month Due to HostMySite's Incompetence

My domain has been suspended and my website has been down for a month due to hostmysite.com's incompetency, and the company has not provided information on when the issue might be resolved - if ever. When our nonprofit group transferred domain owners it had to be reported to ICANN which oversees domains. I later discovered that HostMySite had misspelled my email address and sent it to ICANN, which sends an email to the new owner that requires verification within 15 days. Since I never received the email sent to the wrong address, HostMySite got our domain suspended in mid-July, and our website has been down since then. I’ve spent many hours, spoken to many support techs, and repeatedly submitted documents and identification to HostMySite. Despite that I was told that the issue is now tied up in the company's legal department with no end in sight. As a volunteer, I have managed websites and computer technical issues for nonprofits for many years and have never experienced the poor customer service, irresponsibility, cavalier attitude, and level of incompetence that HostMySite has demonstrated. I would never recommend this registrar to anyone.

Bottom line on HostMySite

From small web space for a website or two, all the way up to a server rack for an enterprise-class web presence, HostMySite should be able to host your site.

HostMySite might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Same-day server setup
  • Easy-to-upgrade hosting plans
  • E-commerce hosting for businesses
  • True U.S. customer support

Cons

  • Only U.S. servers
  • Data recovery isn’t free
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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