Reviews and expert opinion Hostkey

Gwen Rodgers
Gwen Rodgers
Web Hosting Expert

Founded in 2007, HOSTKEY is a world-class telecommunications company that offers dedicated servers, colocation services, and cloud solutions to customers in Europe and Russia. The firm has data centers in the U.S., Russia, and the Netherlands.

Overview

If you are in a hurry, and just want the bottom line: for the same price as Hostkey you can get much better servers with 24/7 support with Hostinger, so why even bother?!

Founded in 2007, HOSTKEY is a reputable telecommunications company that offers dedicated servers, colocation services, and cloud solutions to customers in Europe and Russia. The firm has data centers in the U.S., Russia, and the Netherlands. Some of their key IT partners include Microsoft, cPanel, Huawei, NGINX, and DataPro.

We actually interviewed an executive at Hostkey, and here’s what we learned.

Features and Ease of Use

HOSTKEY operates Tier III data centers with 42 units per rack in New York, Moscow, and Meppel — which means you get a single point of entry to three massive markets. Every server is personally assembled and checked by their team of professionals. With their fully-redundant systems, you enjoy customized racks and full remote access on top of their 24/7 support.

HOSTKEY shines in providing fully-customized hosting solutions that meet all advanced server needs. No matter how complicated a project is, they’ll deliver it in a timely and professional manner.

Their packages come with a load of features that cater to the diverse needs of customers, but are particularly suited to corporate and private clients with traffic-heavy sites. These features include:

  • 99% uptime SLA
  • Licensed software
  • Secure data centers
  • IPV4/6 address blocks
  • Day-to-day support
  • Routine backups

With HOSTKEY, you can use private software or lease licensed software from cPanel, NGINX, or Microsoft. Once chosen, they’ll install and deploy the software on your dedicated servers in a matter of minutes. For complex projects, you can lease networking equipment at reasonable prices. Their network engineers will help you with the configuration and maintenance of these servers.

If you need additional IPV4 addresses, you can get them individually or in packages of 32 all the way up to 512 across the United States, Netherlands, and Russia. The company also allocates IPV6 addresses across all their platforms free of charge. If you’d like to order these in blocks, you can talk to their support team.

Hostkey

HOSTKEY has a sleek and user-friendly interface. From the client portal, you can order new services, adjust your account settings, access the knowledge base, or contact support. The company’s website is also fully responsive, meaning you can access your admin panel even on your smartphone.

Pricing and Support

HOSTKEY’s plans are geared towards customers who are more concerned about performance and uptime than with prices, so they aren’t cheap to say the least. But looking at the features, their prices are justified. You won’t find a better deal than what HostKey offers their customers.

If you want VPS solutions or dedicated servers, you can get them at discounted rates with the option to add more features. You can order custom servers, or buy pre-built ones with full root access. My only concern is that some of them use outdated hardware. Nonetheless, the 1-4 CPU cores are a great option for someone who wants more control over their servers.

HOSTKEY provides around-the-clock IT support to customers. With 24/7 support, you’ll have little to worry about with server issues, and can instead focus on growing your business. Technicians and system administrators are always on standby to resolve server issues so that your website and apps are always available. In the event of an emergency, I’d advise you to call technical support to speed things up.

Live chat and ticket support are also available for the majority of the day. You can use either channel to reach out to their billing and sales department, which is staffed by friendly and helpful personnel who listen more than they talk. They’re definitely not the kind of support that will force things down your throat or bombard you with upsells. Overall, my experience with the HOSTKEY support team has been a positive one.

As an add-on, you can choose an SLA package that’s most convenient for you. You’ll find different types for ticketing support, server monitoring and reboots, replacement parts, backups, and even a dedicated personal engineer who’ll ensure that your server always performs optimally.

How much does Hostkey cost?
Hostkey offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Hostkey plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. Hostkey can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Hostkey here.
How good is Hostkey’s customer support?
Hostkey is not ranked as one of our top web hosts. But that can also be a result of Hostkey being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.4

User reviews

Based on 25 reviews in 1 languages
4.9
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5.0
Kelly
Moldova
June 01, 2020
Hight speed of network in USA

I changed my site on this hosting 2 months ago, the previous hosting was going slow and I decided to change it. I didn't regret it at all when I chose this hosting, I contacted customer support and they helped me change the hosting on my site, they answered quickly, answered all my questions, the prices are standard for the given quality. In the future, I will collaborate with this company.

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4.0
Elsa Mirand
Russia
May 20, 2020
Good hosting

My company and I have been cooperating with Hotkey hosting for 5 years. This is not to say that hosting is expensive, but not cheap, but still, it is the best hosting when using its services. I had questions about network equipment, I wrote in a live chat and answered in just 20 minutes, engineers helped me with my problem. They helped me switch from a cheaper tariff to a more expensive one. Good protection against hacking, GPU servers with hourly billing. Very stable and adequate hosting, thanks.

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5.0
Dilshod I.
Russia
websiteplanet.com/web-hosting/hostkey/
May 20, 2020
Hostkey good

I've been working with this hosting recently (3-4 months), before that I only posted the sites of acquaintances and clients here, now I've moved here myself. Everything is always clear and stable, reliable operation of equipment, technical support around the clock helps if nuances arise. Good protection against dos attacks and stable ping anywhere in the world. The hosting is quite good. The quality is also good. Everything works fine, I did not observe any problems with the network.

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5.0
Ketrin Uray
Ukraine
May 15, 2020
I am very pleased with the hosting

I am very pleased with the hosting. I had to transfer the site from another provider since the site is still on Joomla 1.5 which is very vulnerable and therefore quite often was subjected to all kinds of hacks. Everything has become much more stable here. The administrative panel with its widest capabilities is very pleased. Security at the highest level. I have been using their services for 1.5 years and there have been no critical server crashes.

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5.0
Maik
Ukraine
May 12, 2020
No problems

For 3 years of cooperation with Hostkey, there were any connection problems. The service is reliable and the price is excellent! Hostkey proposed GPU servers with the lowest price. Good connection with China and Europe. Pleasant service and quick response to questions. Customer support 24/7. The first replay for 15 minutes. Therefore I consider Hostkey is the best in this area!

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5.0
Alex
Russia
April 26, 2020
Great host

I switched to this host recently, its quality and speed impressed me compared to my old provider. Instant GPU servers - this is the most important thing for my work. Always stable and high speed 24 to 7, I am satisfied and ofc can recommend it :)

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Comparison

How does Hostkey match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
Hostkey Compare 4.5 Compare
Bluehost Compare 2.5 Compare

Bottom line on Hostkey

If you want a terrific dedicated server management or cloud hosting service that comes with customizable server racks and the highest level of security, look no further than HOSTKEY.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Fast set-up times
  • Loads of features
  • Secure Tier III data centers
  • Daily and weekly backups

Cons

  • No shared hosting plans
  • On the pricier side
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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