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Hostkey Review 2024 – Is it a Wise Investment?

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Founded in 2007, HOSTKEY is a world-class telecommunications company that offers dedicated servers, colocation services, and cloud solutions to customers in Europe and Russia. The firm has data centers in the U.S., Russia, and the Netherlands.

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Founded in 2007, HOSTKEY is a reputable telecommunications company that offers dedicated servers, colocation services, and cloud solutions to customers in Europe and Russia. The firm has data centers in the U.S., Russia, and the Netherlands. Some of their key IT partners include Microsoft, cPanel, Huawei, NGINX, and DataPro.

We actually interviewed an executive at Hostkey, and here’s what we learned.

Features and Ease of Use

HOSTKEY operates Tier III data centers with 42 units per rack in New York, Moscow, and Meppel — which means you get a single point of entry to three massive markets. Every server is personally assembled and checked by their team of professionals. With their fully-redundant systems, you enjoy customized racks and full remote access on top of their 24/7 support.

HOSTKEY shines in providing fully-customized hosting solutions that meet all advanced server needs. No matter how complicated a project is, they’ll deliver it in a timely and professional manner.

Their packages come with a load of features that cater to the diverse needs of customers, but are particularly suited to corporate and private clients with traffic-heavy sites. These features include:

  • 99% uptime SLA
  • Licensed software
  • Secure data centers
  • IPV4/6 address blocks
  • Day-to-day support
  • Routine backups

With HOSTKEY, you can use private software or lease licensed software from cPanel, NGINX, or Microsoft. Once chosen, they’ll install and deploy the software on your dedicated servers in a matter of minutes. For complex projects, you can lease networking equipment at reasonable prices. Their network engineers will help you with the configuration and maintenance of these servers.

If you need additional IPV4 addresses, you can get them individually or in packages of 32 all the way up to 512 across the United States, Netherlands, and Russia. The company also allocates IPV6 addresses across all their platforms free of charge. If you’d like to order these in blocks, you can talk to their support team.


HOSTKEY has a sleek and user-friendly interface. From the client portal, you can order new services, adjust your account settings, access the knowledge base, or contact support. The company’s website is also fully responsive, meaning you can access your admin panel even on your smartphone.

Pricing and Support

HOSTKEY’s plans are geared towards customers who are more concerned about performance and uptime than with prices, so they aren’t cheap to say the least. But looking at the features, their prices are justified. You won’t find a better deal than what HostKey offers their customers.

If you want VPS solutions or dedicated servers, you can get them at discounted rates with the option to add more features. You can order custom servers, or buy pre-built ones with full root access. My only concern is that some of them use outdated hardware. Nonetheless, the 1-4 CPU cores are a great option for someone who wants more control over their servers.

HOSTKEY provides around-the-clock IT support to customers. With 24/7 support, you’ll have little to worry about with server issues, and can instead focus on growing your business. Technicians and system administrators are always on standby to resolve server issues so that your website and apps are always available. In the event of an emergency, I’d advise you to call technical support to speed things up.

Live chat and ticket support are also available for the majority of the day. You can use either channel to reach out to their billing and sales department, which is staffed by friendly and helpful personnel who listen more than they talk. They’re definitely not the kind of support that will force things down your throat or bombard you with upsells. Overall, my experience with the HOSTKEY support team has been a positive one.

As an additional option, you have the flexibility to choose the most convenient SLA package for your needs. There are different types available, covering ticketing support, server monitoring and reboots, replacement parts, backups, and even a dedicated personal engineer who will make sure that your server is always running optimally. It’s all about tailoring the SLA package to suit your specific requirements and ensuring the best performance for your server.

How much does Hostkey cost?

Hostkey offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which Hostkey plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. Hostkey can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Hostkey here.

How good is Hostkey’s customer support?

Hostkey is not ranked as one of our top web hosts. But that can also be a result of Hostkey being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.




How does Hostkey match up to the competition?

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If you want a terrific dedicated server management or cloud hosting service that comes with customizable server racks and the highest level of security, look no further than HOSTKEY.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

  • Fast set-up times
  • Loads of features
  • Secure Tier III data centers
  • Daily and weekly backups

  • No shared hosting plans
  • On the pricier side
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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Server for the second day 503

Server for the second day 503. Client sites do not work. I wrote to the chat - they responded, write to support. Wrote to support - silence. They don't do anything or respond. Not a reliable service at all. I do not advise. Other services are to blame, where I’m used to tech support helping to find the problem. These guys send you to look for it yourself and directly say: we can’t help in any way. We can only advise

ANDREY, Germany
September 26, 2023

We apologize for the inconvenience caused by the recent server downtime. We’ve been facing a severe DDoS attack, which impacted our service significantly. Our team worked diligently to resolve this as quickly as possible. We understand your frustration with the delay in support responses. During such critical situations, our focus is primarily on restoring services swiftly. We assure you this situation was exceptional, and we are taking steps to prevent future occurrences. Your patience and understanding are greatly appreciated, and we’re committed to providing reliable and responsive service going forward. Sincerely, HOSTKEY Team

HOSTKEY , Netherlands
November 30, 2023
Great collaboration

I am a professional in my field. Therefore, I was looking for a server rental only from professionals. The company has established itself in the service market as a team of professionals with an individual approach to each client. For my money, I get stable communication, round-the-clock support and recommendations for developing my business.Hockey team support with wired questions and issues 24/7.

Jeff Edwards, Ukraine
September 09, 2021
It’s ok

I love this service. I chose a wide range of pre-configured GPU servers and found one that suits me. The speed is excellent, I don’t complain about the reliability either. My sites on this host 24/7 online. But prices are just not very low.

Yuri, Russia
September 06, 2021
I like using this hosting

I like using this hosting, there have not been any major problems in a year. Chose it because of the normal service rates and responsive technical support. High-performance GPU-based servers work stably, the prices for their services are quite adequate. Stable flexible updates and free protection against DDoS attacks, in general, there are no complaints about the company, it is indeed a very high-quality and reliable platform that I like to work with.

Ilia Semenov, Ukraine
August 31, 2021
Not ideal, but close to it :)

We rent VDS server from them for our furniture selling websites. Excellent speed, high reliability, and security, cuz free DDoS protection is included here. We are confident that our sites will beat off competitors' attacks :) we have been cooperating with them for over a year and there has never been such a case!

Darya Molchanova, Russia
August 29, 2021
Прекрасное сотрудничество

I also like this hosting, I have no complaints about it yet. I rent a little more than one of the year high-performance GPU servers. The server works smartly, stably, you can't even find fault with anything. I will not overpraise the hosting, but it suits me completely, so you can work with complete peace of mind. As for technical support, it unexpectedly turned out to be competent and fast for me, they respond to requests almost immediately, besides, support works around the clock, there is a flexible update and Free protection against DDoS attacks. In general, I was not disappointed that I switched to this hosting, so now I recommend it.

Vasia Pavlov, Great Britain
August 05, 2021
Excellent hosting

Excellent hosting. Thank you so much. I've been with Hostkey for 2.5 years and am pleased with their service. I had been seeking a dependable hosting provider for a long time before I discovered Hostkey, so it was fortunate that I did. For my business, I required a reliable and consistent internet connection. It is critical that the hosting provider provides adequate security against DDoS assaults. The price is reasonable when compared to other hosting providers, and the service is excellent. Excellent technical assistance, available 24 hours a day, seven days a week for all questions. I am ecstatic about this! Recommend.

Alejandro Chiquito, Venezuela
August 01, 2021
Great collaboration

Thanks to hostkey, I registered my domain and now I don't have to worry about the fact that someday it might be taken away from me. The choice fell on this hosting not by chance, while studying the market of services by domains, I realized that not only prices are important, but also services that go in addition to the price. And in this regard, hostkey won me over!

Michael Carter, Turkey
July 24, 2021
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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