Features and Ease of Use
HostingUK offers many different kinds of hosting: Linux and Windows web hosting, Linux and Windows developer hosting, cPanel hosting, and more. You can expect to find features such as:
- 99.9% uptime
- Free SSL certificate
- Up to 10 domains
- Unlimited traffic
- 20 GB to unlimited storage
- SSD storage
Whether your hosting plan is administered via the cPanel (for Linux) or Plesk (for Windows) control panel, you get an auto-installer for a large number of CMS and other popular programs. You also get a website builder, which lets you create a professional website via a drag-and-drop interface; no coding required.
Linux hosting plans use the CloudLinux operating system that isolates you from the adverse effects of other hosted users.
The WordPress Pro plan uses the LSCache plugin that speeds up content delivery by the LiteSpeed webserver. You also get automatic updates and a staging environment that allows you to test any changes before going live.
HostingUK’s uptime SLA pays out 5% of your monthly fee for every 1% downtime below the 99.9% level (excluding scheduled outages).
Pricing and Support
HostingUK’s shared hosting plans are affordable for the features on offer. You can pay monthly or (for example) get five months free with a two-year term. The 30-day money-back guarantee means you should be able to get out early if anything goes wrong, and the price freeze promise means your fees should never increase.
The cloud servers, developer hosting, and dedicated server solutions are also nicely priced, and they all allow monthly payments.
24/7 customer support can be accessed via email or ticket. There’s also a phone number, but it’s only available during working hours on weekdays (excluding public holidays). Response times are two hours during working hours and slightly longer at other times.
I got some pre-sales support answers immediately via the live chat channel: