Reviews and expert opinion HostingNZ

Ranked 583rd from 3392 Web Hosting
4.3
Features
4.3
Ease of Use
4.3
Support
4.3
Pricing
4.2
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
Despite being acquired by another company a few years ago, HostingNZ remains a proudly Kiwi (New Zealand) "mom-and-pop" hosting store. Its co-owners allegedly answer all support queries, but you do pay a slightly high price for this personal service.

Overview

HostingNZ

HostingNZ is a family-run web hosting company that manages several servers in Auckland (New Zealand) and Dallas (U.S.A.). This New Zealand-based business was acquired in March 2016 by Dynamite Design & Hosting, which itself had been founded in 2007. The HostingNZ website is in English.

Features and Ease of Use

HostingNZ

HostingNZ offers eight shared hosting plans (four each for Linux and Windows), four Linux reseller hosting plans (with two additional Windows reseller plans listed on the cart page), four email hosting plans, and four VPS plans.

With the Linux shared hosting plans, you can expect to find these features:

  • cPanel control panel
  • 500 MB to 3 GB disk space
  • 2 GB to 35 GB bandwidth
  • 1 to 7 web domains
  • 2 to 20 email addresses
  • Up to 7 subdomains
  • 1 to 7 MySQL databases
  • PHP versions 5.5 and 7.2
  • Free SSL certificate

There are several ways to populate your website with content. Firstly, the SitePad website builder lets you create a professional-looking website without having to be a coder. Secondly, the Softaculous auto-installer helps you install a CMS or other app without any technical expertise. Thirdly, since HostingNZ supports an e-commerce shopping cart, you can easily set up an online store and start selling.

Once your website is up-and-running, you can expect it to stay up almost all the time thanks to the 98% uptime guarantee. Although this is lower than the industry average, it does make clear that you get a full month’s refund if your website goes down for more than 2% of the time in the preceding month. But beware that you have to claim within 60 days of the end of the month in which the downtime occurs.

Aside from the shared hosting plans, the VPS plans provide several unlimited resources such as bandwidth, email addresses, subdomains, and MySQL databases. You also get weekly server snapshots to help you recover if anything goes awry.

Pricing and Support

HostingNZ’s shared hosting plans are pricey. You can pay for them in New Zealand dollars on monthly to annual billing cycles by PayPal, check, credit card, or bank transfer. All hosting plans come with a 30-day money-back guarantee, and annual billing affords you a free domain.

For self-help, you can refer to HostingNZ’s knowledge base, or access the server status page to see that everything is running smoothly (or not). For one-to-one support, you can contact the customer support team via telephone, ticket, email, or live chat. I got some good answers via the live chat channel:

HostingNZ

Pricing

4.2
A Free Domain is included when purchasing any hosting service from HostingNZ

Bottom line on HostingNZ

HostingNZ’s dedicated husband-wife duo personally (and promptly) handle all support queries, so you shouldn’t have any issues in getting started with this host. The only downside is the slightly high prices, but maybe this is the price you pay for personal service.

Pros

  • 100% Kiwi-owned and operated hosting services
  • 14 years of industry experience
  • Free domain with annual billing
  • 30-day money-back guarantee

Cons

  • Only 98% uptime guarantee
  • No dedicated server plans

For pricey hosting plans with a personal touch, visit HostingNZ.

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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