Features and Ease of Use
Hosting Telesystems provides a comprehensive range of hosting services, including its shared hosting plans that come with the following core features:
- Uptime between 99.96 and 99.99%
- Daily database and file backups
- Free .ru, .rf, .spb.ru, .msk.ru domain for one year
- Unlimited domains
- SSL certificates available
- Unlimited traffic
- From 1 GB to 10 GB disk space
All of the shared hosting plans run on a Linux operating system. They have high resource allocations such as unlimited traffic, FTP accounts, databases, domains, and email accounts. So, immediately, it doesn’t feel like your getting “nickel and dimed” by this hosting business.
Advanced users will appreciate the support for PHP versions 5 through 7, SSH access, and Cron jobs. They might not appreciate the lack of support for other advanced coding languages.
While the expert-level features may be limited, beginners will benefit from the one-click installer for popular programs including WordPress, Drupal, and Joomla! You also get integration with 1C-Bitrix to help you set up and manage your website.
Whilst this host reports uptime between 99.96 and 99.99%, beware that there is no guarantee or SLA to back this up. That said, Hosting Telesystems owns its own data center in Moscow, which should give it complete control to resolve any issues promptly.
Pricing and Support
Hosting Telesystem’s plans are quite expensive compared to similar companies, but they do offer high resource quotas and some beginner-friendly tools. There are a 10-day free trial and the hint of a money-back guarantee (“those who wish to leave – return the money”) although this is admittedly a little vague!
You can purchase the plans on three, six, twelve, and twenty-four-month terms, with price reductions for longer terms. You’ll also get a free domain when you pay for one or two years upfront.
To contact this company, you can call the local Moscow number or a toll-free number for other regions. Alternatively, you can email the various departments (support, sales, billing) for help. In my experience, the presales support response is satisfactory. I sent an email and received a brief response with two business days:
Existing customers can log in to the control panel to request support. While standard business hours are weekdays 10:00 to 18:00, there is also a dedicated phone number for round-the-clock support. If you’d like to try supporting yourself, you can take a look at the 140-question FAQ on the vendor’s website.