Reviews and expert opinion HostGalaxy

Ranked 3165th from 3627 Web Hosting
4.0
  • Features
    4.1
  • Ease of Use
    4.0
  • Support
    4.0
  • Pricing
    4.0
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
HostGalaxy is an American provider of competitively priced cloud hosting solutions. It's such a shame that the support provision seems to be substandard.

Overview

HostGalaxy

Although HostGalaxy’s website doesn’t say when it was established, its Facebook page was created in early 2014, and its Twitter feed was started even earlier in 2011.

This company’s English-language website claims to offer shared hosting, cloud hosting, WordPress hosting, VPS cloud hosting, reseller hosting, and dedicated servers. However, it looks like the shared, cloud, and WordPress hosting plans are pretty much the same, if not identical.

Features and Ease of Use

HostGalaxy offers five cloud hosting packages and five fully-managed VPS cloud packages (not all of which are shown on the website product pages). The features of the cloud hosting packages include:

  • Free .com domain (with the two starter plans)
  • 5 GB to 100 GB SSD space
  • 5 TB transfer
  • One to unlimited websites
  • Unlimited email accounts
  • 1 GB to 4 GB RAM
  • cPanel control panel
  • Cloudflare CDN with Railgun
  • Daily backups

The Softaculous one-click installer helps you install several popular applications, including OpenCart (e-commerce), WordPress (blogging), phpBB (bulletin boards), and more.

The SSL certificate secures your website communications, and the LiteSpeed webserver ensures peak performance. This all sits on servers in a Tier III data center with either a 100% or 99.9% uptime guarantee (depending which part of the website you refer to).

Pricing and Support

HostGalaxy’s cloud hosting packages are competitively priced, and you can pay in U.S. dollars via PayPal.

Billing cycles range from monthly to triennial, but the available cycles depend on the plan you pick.

Although the customer support team can be contacted by email or online contact form, I have to tell you that my form submission seemed to fall on deaf ears. Unfortunately, the self-support knowledge base is bare, and the blog contains only four tutorial-style entries:

HostGalaxy

A Free Domain is included when purchasing any hosting service from HostGalaxy

Bottom line on HostGalaxy

If you’re looking for an American provider of competitively priced cloud hosting solutions, you can take a look at HostGalaxy. However, its support provision seems to be substandard, which is disappointing.

Pros

  • Free .com domain
  • Softaculous one-click installer
  • LiteSpeed webserver
  • Application-optimized packages

Cons

  • Only one currency accepted
  • No pre-sales support response

Go to HostGalaxy for competitively priced cloud hosting.

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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