Reviews and expert opinion HostGalaxy

Gwen Rodgers
Gwen Rodgers
Web Hosting Expert

HostGalaxy is an American provider of competitively priced cloud hosting solutions. It’s such a shame that the support provision seems to be substandard.


Overview

HostGalaxyAlthough HostGalaxy’s website doesn’t say when it was established, its Facebook page was created in early 2014, and its Twitter feed was started even earlier in 2011.

This company’s English-language website claims to offer shared hosting, cloud hosting, WordPress hosting, VPS cloud hosting, reseller hosting, and dedicated servers. However, it looks like the shared, cloud, and WordPress hosting plans are pretty much the same, if not identical.

Features and Ease of Use

HostGalaxy offers five cloud hosting packages and five fully-managed VPS cloud packages (not all of which are shown on the website product pages). The features of the cloud hosting packages include:

  • Free .com domain (with the two starter plans)
  • 5 GB to 100 GB SSD space
  • 5 TB transfer
  • One to unlimited websites
  • Unlimited email accounts
  • 1 GB to 4 GB RAM
  • cPanel control panel
  • Cloudflare CDN with Railgun
  • Daily backups

The Softaculous one-click installer helps you install several popular applications, including OpenCart (e-commerce), WordPress (blogging), phpBB (bulletin boards), and more.

The SSL certificate secures your website communications, and the LiteSpeed webserver ensures peak performance. This all sits on servers in a Tier III data center with either a 100% or 99.9% uptime guarantee (depending which part of the website you refer to).

Pricing and Support

HostGalaxy’s cloud hosting packages are competitively priced, and you can pay in U.S. dollars via PayPal.

Billing cycles range from monthly to triennial, but the available cycles depend on the plan you pick.

Although the customer support team can be contacted by email or online contact form, I have to tell you that my form submission seemed to fall on deaf ears. Unfortunately, the self-support knowledge base is bare, and the blog contains only four tutorial-style entries:

HostGalaxy

How much does HostGalaxy cost?
HostGalaxy offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which HostGalaxy plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. HostGalaxy can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from HostGalaxy here.
How good is HostGalaxy’s customer support?
HostGalaxy is not ranked as one of our top web hosts. But that can also be a result of HostGalaxy being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does HostGalaxy match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
HostGalaxy Compare 4.0 Compare
Bluehost Compare 2.5 Compare

Pricing

4.0

User reviews

Be the first user to leave a review about HostGalaxy in English!
Write a Review

Bottom line on HostGalaxy

If you’re looking for an American provider of competitively priced cloud hosting solutions, you can take a look at HostGalaxy. However, its support provision seems to be substandard, which is disappointing.

Pros

  • Free .com domain
  • Softaculous one-click installer
  • LiteSpeed webserver
  • Application-optimized packages

Cons

  • Only one currency accepted
  • No pre-sales support response

Go to HostGalaxy for competitively priced cloud hosting.

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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