Ho-ost has servers located in the United Kingdom, the United States, and Luxembourg enabling the web hosting company to provide service to businesses and individuals. It currently offers shared hosting and reseller hosting, with Virtual Private Servers (VPS) in the works. The company’s website is in English only.
Features and Ease of Use
Ho-ost offers hosting plans that appear to be best suited to small and medium-sized businesses. The company’s shared hosting packages provide the following features to customers:
- 99.95% uptime guarantee
- Free domain (on all but base plan)
- Daily automatic backups
- Free SSL certificates
- Either five or unlimited add-on domains
- Anywhere from 1GB to 10GB space.
As long as your website isn’t so resource intensive and doesn’t utilize the full space, you should be able to stay with the company for a while. It provides ample bandwidth that many websites wouldn’t use half of – 100GB, 1000GB, and unmetered.
Ho-ost offers shared hosting on solid state drives for great performance and reliability. The automated backups are managed with JetBackup manager; it retains backups for 14 days.
Customers get the easy-to-use cPanel control panel to simplify management of the hosting account. It comes with a lot of essential and nice-to-have tools, including Softaculous Auto Installer. With that, you can swiftly and conveniently install more than 300 web applications and CMSes such as WordPress, Joomla, and Magento. Also, the tool provides optional automatic upgrades (themes, plugins, core) and backups of the apps that you set up with it.
Furthermore, Ho-ost offers compensation for its uptime. Its terms of service state that if it doesn’t meet it, you’ll get compensation. If your website is down for more than 15 minutes and the fault is theirs, you get credit as compensation as long as you request for it within five days of downtime.
Pricing and Support
Given the features that Ho-ost provides, its prices are low-cost and fair when compared with its competitors. The company doesn’t offer a free trial or free plan, so you’ll have to commit your money before you can truly tell if it’s the best fit for you. However, there’s a 30-day, no questions asked money-back guarantee which allows you to test the service risk-free.
All plans have monthly, quarterly, semi-annual, annual, biennial, and triennial billing subscriptions available. You can pay with your credit/debit card, PayPal balance through PayPal gateway or cryptocurrency through the CoinPayments.net gateway.
One other perk of going with Ho-ost is free migration. So, if your current host is giving you headaches and you need to leave, you can contact Ho-ost’s support team to help you migrate your website to its servers for free. Be aware that this offer only applies if your current control panel is cPanel.
Despite the nice features and prices from Ho-ost, it seems lacking in the support area. To start with, there’s no knowledge base. Also, there’s no live chat or phone number to call for quick support. The only option that’s open is a ticketing system from the client area. I used it and got a reply in less than five minutes.