Reviews and expert opinion HiChina

Ranked 875th from 3893 Web Hosting
4.3
  • Features
    4.5
  • Ease of Use
    4.1
  • Support
    4.2
  • Pricing
    4.2
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Hendrik Human
Hendrik Human
Web Hosting Expert
By leveraging the massive infrastructure of its now-owner company Alibaba Cloud, HiChina is no longer just one of the leading domain registrars and hosting providers in China, but also the world.

Overview

HiChina

If you are in a hurry, and just want the bottom line: for the same price as HiChina you can get much better servers with 24/7 support with Hostinger, so why even bother?!

HiChina was once known as “the GoDaddy” of China and is one of it’s first and largest ICANN certified domain registrars and hosting providers. It has since been bought by Alibaba cloud in 2009 and almost completely assimilated into its parent company. As such, most of its functions like hosting and support are now provided via Alibaba Cloud. While the lines between them have become blurred, HiChina has always been a reputable hosting provider that served as the gateway to China for many foreign businesses.

Features and Ease of Use

Through parent company Alibaba, HiChina is not only one of China’s biggest ICANN registered domain registrars, but also hosting providers offering:

  • Discounted domain registration
  • Alibaba Cloud DNS management
  • Alibaba Cloud CDN with 1,500 nodes globally
  • Multisite, multi-tier web, and WordPress hosting
  • Enterprise-grade email hosting solutions
  • Cloud backup and recovery
  • Scalable and configurable cloud storage with SSD options

It would take up less time listing what hosting and cloud infrastructure solutions Alibaba doesn’t offer. It doesn’t quite have the same exhaustive catalog as its U.S. based competitor AWS, but it’s an impressive platform that’s almost as flexible and scalable.

It has also invested greatly in its infrastructure with data centers in over 19 global locations, 56 global availability zones, and 1,500 network nodes in over 70 countries across six continents. That should give your online presence a global reach. It has invested a lot in the U.S. with over 200 nodes and two data centers there as well.

Resources are usually generously distributed. Even students can get one CPU core, 2GB memory, 40GB storage, and 1,000GB traffic for a fraction of the price of what similar cloud-based application hosting would cost.

Pricing and Support

As a direct competitor to AWS from within China, Alibaba follows many of the same billing practices. You can choose to either pay a set amount each month for one of its pre-configured packages or pay-as-you-go, where you will be billed at hourly intervals. However, you will be paying discounted rates if you pay for a subscription on a prepaid basis.

It also has a unique free trial option where you can use almost any of the products for free, for the duration in which it would cost you up to $300. That means the length of the trial depends on which product you pick (as well as what configuration). It could be anywhere from a month to six months, or even a year.

A thoughtful gesture from them is the “Cloud Wing” project that offers heavily discounted (over 90%) hosting to “students”. Actually, anyone under the age of 25 automatically qualifies. This applies to application servers and elastic cloud servers.

Other than that, you can find almost any type of hosting solution at any scale and at almost any price. Surprisingly, many of AWS’ products work out cheaper, but Alibaba is still incredibly competitive.

No matter where in the world you are, you can also feel safe entrusting them with your money as a wide range of popular international payment methods are accepted along with billing support for over 169 countries, and billing in USD.

HiChina’s support has also been completely been taken over by Alibaba. It offers support packages with the Basic package providing email support as well as response times of under 36 hours within business hours. Enterprise support unlocks ticket, instant messaging, and phone support at all hours and guaranteed response times of under 15 minutes for critical issues at 24/7 availability. There is also a massive help center with documentation, FAQ’s, and a community forum.

HiChina

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Bottom line on HiChina

HiChina is very much a cog in the gigantic Alibaba Cloud hosting machine. However, it’s fast gaining on its international competitor AWS and possibly the better option if you’re target market is in China.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Outstanding infrastructure in China and abroad
  • Flexible and affordable prices
  • Global billing support
  • 30-day money-back guarantee

Cons

  • Can be complicated to wrap your head around services
  • Some services are pricier than AWS
Hendrik Human
Hendrik Human
Hi, I’m Hendrik, your web guru. The only two things you need to know about me are: I love making websites, and I love to write about how to do it. That’s why I’m here - to help make it fun and easy for you too.

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