Formed from the teaming up of web companies PacsM and No9WebDesign in 2008, GOZEN’s vision is to provide the highest quality hosting at the most affordable prices. This vendor offers a wide range of hosting products including small business hosting, enterprise shared hosting, and VPS/dedicated servers.
Features and Ease of Use
GOZEN Host provides a solid (but not mind-blowing) set of essential hosting features including:
- 99.99% uptime guarantee
- Domain registration
- A free DV SSL certificate
- cPanel with the Softaculous script installer
- Multisite hosting with up to 5 sites
- Free daily backups
- Between 1 and 5 GB of storage
- Between 50 to 200 GB of monthly bandwidth
It’s easy to manage your hosting using the cPanel control panel, and the free Site Builder should simplify the creation of an online presence for almost anyone. Support for a range of developer tools should please even the most technical users. Although there is plenty of bandwidth, the storage limits are a bit low for business hosting, and the Elastic Sites package is not as attractively priced.
The 99.99% uptime guarantee should give you confidence that you’ll be hosted on a highly stable and available hosting platform. In part, this may be due to the security features that include hardware firewalls, DDoS protection, and DV SSL certificates.
The superb hardware also makes use of state-of-the-art technology including RAID-1 SSDs for performance and redundancy, and the use of CloudLinux with CageFS helps to isolate you from the effects of other hosted users. With data centers in both the U.S. and Europe, the CloudFlare CDN for free, and a premium Tier-1 network, superior performance is pretty much assured.
Pricing and Support
GOZEN Host provides a pretty straightforward set of three shared cPanel hosting products in the form of its Business Hosting plans that are priced around the industry average. You can also get less expensive but more limited plans for nonprofits such as charities and NGOs.
Although there is no free domain, you do get free cPanel, free SSL, DNS management and a dedicated IP. As I’ve already alluded, the bandwidth is generous whereas the storage is low.
You can be billed on a monthly, quarterly, semi-annual, or annual basis, and longer billing terms afford you discounts of 5% to 15%. GOZEN’s 90-day money-back guarantee extends as far as refunding any unused portion of your pre-paid hosting.
You can contact GOZEN’s 24/7 technical support team through email/tickets, telephone, live chat, or even Skype. If you’re a fully signed-up customer and logged into your control panel, you can expect rapid responses from the superior support team. However, in my experience, the pre-sales support team can sometimes be unavailable.
For self-support, GOZEN provides an acceptable knowledge base, but your starting point should be the attractive FAQs page.