Features and Ease of Use
Getty Hosting offers a range of hosting services (shared, cloud, and dedicated) along with domain registration and SSL certificates. The company appears to target a corporate clientele, given that its marketing is heavily skewed toward its cloud-based hosting and dedicated servers.
That said, Getty Hosting does offer four Linux and 11 Windows plans if you’re in the market for shared hosting. The additional Windows plans essentially give you bite-sized versions of the regular hosting packages, since you can get a plan with as little as 10MB storage space.
All shared hosting plans come with:
- 99.9% uptime SLA
- Either the cPanel or Plesk control panel
- PHP and Perl support along with Zend Optimizer
- File manager, custom error pages, and SSI (Server Side Includes)
- Website statistics
- Autoresponders, mailing lists, and webmail
Beginners have access to a one-click script installer that’ll allow you to install popular CMSes such as WordPress. Getty Hosting also offers the Weebly drag-and-drop website builder, though this comes as a paid add-on rather than a free inclusion with its shared hosting packages.
One thing to note about Getty Hosting is that its packages do not come with SSL certificates by default. The option is available to you, but you’ll have to pay extra for it during the checkout process. You can also get a dedicated SSL certificate and a dedicated IP address, if you need it. The company offers a wide range of Symantec, GeoTrust, and RapidSSL certificates.
Pricing and Support
Getty Hosting’s shared hosting plans are priced competitively for the global market, but not so much for the Indian market. You can pay for them in either USD or INR only via PayPal — the company doesn’t appear to support any other payment methods.
The billing cycles available are monthly, quarterly, semi-annual, and annual for most packages. It pays to sign up for the longer-term plans as the longer your billing cycle is, the higher the discount you’ll get.
Getty Hosting offers a 30-day money-back guarantee, but only for its shared hosting plans.
The company offers 24/7 technical support. You can reach customer support via email, live chat, a ticket system, and an online message form. It also claims to offer phone support, but there’s no phone number listed on its website (though it may be hidden behind a login portal). Also, when I tried to access the live chat, I was never able to get through to an agent.
For those who prefer perusing self-help resources to speaking with support staff, you’ll be rather disappointed with Getty Hosting. It does have a knowledge base, but this is rather sparsely populated with only the most basic information. Other than that, you can check the “Network Status” page to see if there are any issues with your server.