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Reviews and expert opinion Freeola

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Freeola offers one of the widest ranges of hosting solutions and internet services in the U.K., including broadband, line rental, email, web hosting, website design, a website builder, SSL, antivirus, and domains services.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

Freeola-overview1

Freeola is a U.K. company that offers high quality, reliable internet-based services to its widespread customer base. Its also offers excellent domain services through sister site GetDotted.com.

Freeola’s servers are located in the U.K., and its website is in English.

Features and Ease of Use

Freeola offers high-quality, low-priced reliable hosting services for business or personal online projects. Its web hosting packages generally feature:

  • Super-fast loading speeds
  • Unlimited disk space and bandwidth
  • 99.9% uptime guarantee
  • Multiple PHP support
  • DDoS protection
  • Gzip compression
  • Worldwide FTP access
  • Free image library
  • Free website promotion

Freeola provides the user-friendly MyFreeola control panel to help you manage your hosting resources. This also allows you to control and integrate your other Freeola subscriptions such as broadband or line rental services (if you have them).

It’s good to see that Freeola also features one-click application installations so that you can easily run a script to set up a blog, an online shop, or a database. You can also easily install and manage your CMS.

The separately listed InstantPro website builder allows you to create fully responsive, multipage, mobile-friendly websites using a drag-and-drop interface, high-quality stock images, and customizable templates. The best bit is that you don’t need any coding skills to create your website.

Pricing and Support

Freeola’s three web hosting plans are flexible but slightly high priced. But you might consider them to be worth the cost when you factor in all the features and unlimited resources (disk space and bandwidth).

Sadly, Freeola doesn’t give you SSL certificates for free, but SSL can be purchased as a separate package. Freeola also doesn’t do discounts, but there are offers on various combinations of services.

You can pay for plans using PayPal or credit cards, and although only annual billing is available, a 14-day money-back guarantee at least gives you two weeks to reconsider your commitment to the website builder.

Freeola provides a very extensive set of support guides to complement the self-support FAQ page. For personalized support, you can contact the helpdesk via telephone, ticket, email, or live chat. Since the live chat was offline on a Sunday when I wanted to test it, I sent an email instead. I was pleased to receive a response to my exploratory email the following day:

Freeola-overview2

Pricing

4.0

Comparison

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User reviews

Based on 2 reviews in 1 languages
3.0
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5
Roy
USA
May 05, 2021
Absolutely fantastic customer service

The incredible team at Freeola Support consistently scores five-star feedback. The services are cheap but very professional and reliable with everything you need for your family or small business. There is even a single-page website hosting offer that is completely free of charge.

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Brandon
USA
December 30, 2019
Freeola is no longer free

They have stopped providing free emails starting this year. Now you have to pay to get an email address from them. They used to offer lots of email addresses with lots of domains. But even then, they only allowed free customers to use pop service. Therefore, you couldn't use their webmail.

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Tony
November 09, 2020

Dear Brandon Freeola free email was intended originally for use with Dial-Up Internet connections accessed from the UK. We are not an international company. Our source of income for this was from Dial-Up 56k connections. Nowadays, you will need to purchase domain name from us in order to receive free email. At the time of writing our domains are available from us for less than 10p per week. Alternatively, our support team can arrange for you to continue to use the previously free address, for £1 per month plus VAT. UK customers who buy Freeola Broadband ADSL or Fibre connections receive fully professional email and hosting services free of charge. We very much hope that you have enjoyed using our services free of charge over many years. We apologise for eventually bringing that service to a close. Our services continue to be highly robust and great value for money.

Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery

Freeola REVIEW: BOTTOM LINE

Freeola offers a variety of internet-based services alongside its web hosting solutions. The web hosting packages feature unlimited web space and bandwidth, and they come with beginner-friendly tools such as one-click installer and MyFreeola control panel.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Easy-to-use MyFreeola control panel
  • Unlimited web space and bandwidth
  • Responsive customer support via email
  • User-friendly InstantPro website builder

Cons

  • Live chat is offline at the weekend
  • Web hosting packages are slightly overpriced

FAQ

Does Freeola have cPanel?No, Freeola’s plans are managed using a proprietary control panel called MyFreeola. It’s easy to use and features a one-click app installer. If you’d rather manage your hosting account with cPanel, it is provided at no extra cost with many of the hosting providers on our list of the best web hosting services for 2022.Is Freeola’s unlimited hosting really unlimited?Yes, Freeola’s plans offer unlimited storage and bandwidth to use as you see fit, as long as you remain within the bounds of legal and policy restrictions that are typical with all web hosting companies. For example, sharing of copyrighted material is not allowed.Does Freeola offer free trials?Freeola offers a generous six-week free trial with every hosting plan, but you will need to provide a payment method to sign up. If you wish to cancel, you must ensure you do so before the trial period ends to avoid any charges.Is Freeola cheaper than Hostinger?While Freeola is very affordable, it isn’t as cheap as Hostinger. Furthermore, our Hostinger review found it to be a better-performing hosting option. You’ll find the latest offers for Hostinger and other top budget hosts on our coupon page.

Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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