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Reviews and expert opinion Freeola

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Freeola offers one of the widest ranges of hosting solutions and internet services in the U.K., including broadband, line rental, email, web hosting, website design, a website builder, SSL, antivirus, and domains services.

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Freeola is a U.K. company that offers high quality, reliable internet-based services to its widespread customer base. Its also offers excellent domain services through sister site GetDotted.com.

Freeola’s servers are located in the U.K., and its website is in English.

Features and Ease of Use

Freeola offers high-quality, low-priced reliable hosting services for business or personal online projects. Its web hosting packages generally feature:

  • Super-fast loading speeds
  • Unlimited disk space and bandwidth
  • 99.9% uptime guarantee
  • Multiple PHP support
  • DDoS protection
  • Gzip compression
  • Worldwide FTP access
  • Free image library
  • Free website promotion

Freeola provides the user-friendly MyFreeola control panel to help you manage your hosting resources. This also allows you to control and integrate your other Freeola subscriptions such as broadband or line rental services (if you have them).

It’s good to see that Freeola also features one-click application installations so that you can easily run a script to set up a blog, an online shop, or a database. You can also easily install and manage your CMS.

The separately listed InstantPro website builder allows you to create fully responsive, multipage, mobile-friendly websites using a drag-and-drop interface, high-quality stock images, and customizable templates. The best bit is that you don’t need any coding skills to create your website.

Pricing and Support

Freeola’s three web hosting plans are flexible but slightly high priced. But you might consider them to be worth the cost when you factor in all the features and unlimited resources (disk space and bandwidth).

Sadly, Freeola doesn’t give you SSL certificates for free, but SSL can be purchased as a separate package. Freeola also doesn’t do discounts, but there are offers on various combinations of services.

You can pay for plans using PayPal or credit cards, and although only annual billing is available, a 14-day money-back guarantee at least gives you two weeks to reconsider your commitment to the website builder.

Freeola provides a very extensive set of support guides to complement the self-support FAQ page. For personalized support, you can contact the helpdesk via telephone, ticket, email, or live chat. Since the live chat was offline on a Sunday when I wanted to test it, I sent an email instead. I was pleased to receive a response to my exploratory email the following day:

How much does Freeola cost?Freeola offers plans from $5 to $7. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Freeola plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. Freeola can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Freeola here.
How good is Freeola’s customer support?Freeola is not ranked as one of our top web hosts. But that can also be a result of Freeola being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.




How does Freeola match up to the competition?


User reviews

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May 05, 2021
Absolutely fantastic customer service

The incredible team at Freeola Support consistently scores five-star feedback. The services are cheap but very professional and reliable with everything you need for your family or small business. There is even a single-page website hosting offer that is completely free of charge.

December 30, 2019
Freeola is no longer free

They have stopped providing free emails starting this year. Now you have to pay to get an email address from them. They used to offer lots of email addresses with lots of domains. But even then, they only allowed free customers to use pop service. Therefore, you couldn't use their webmail.

November 09, 2020

Dear Brandon Freeola free email was intended originally for use with Dial-Up Internet connections accessed from the UK. We are not an international company. Our source of income for this was from Dial-Up 56k connections. Nowadays, you will need to purchase domain name from us in order to receive free email. At the time of writing our domains are available from us for less than 10p per week. Alternatively, our support team can arrange for you to continue to use the previously free address, for £1 per month plus VAT. UK customers who buy Freeola Broadband ADSL or Fibre connections receive fully professional email and hosting services free of charge. We very much hope that you have enjoyed using our services free of charge over many years. We apologise for eventually bringing that service to a close. Our services continue to be highly robust and great value for money.


Freeola offers a variety of internet-based services alongside its web hosting solutions. The web hosting packages feature unlimited web space and bandwidth, and they come with beginner-friendly tools such as one-click installer and MyFreeola control panel.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.


  • Easy-to-use MyFreeola control panel
  • Unlimited web space and bandwidth
  • Responsive customer support via email
  • User-friendly InstantPro website builder


  • Live chat is offline at the weekend
  • Web hosting packages are slightly overpriced
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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