We rank vendors based on rigorous testing and research, but also take into account your feedback and our commercial agreements with providers. This page contains affiliate links. Advertising Disclosure

FirstByte Review 2023 – Don’t Be Fooled!

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

FirstByte is a web hosting provider based in Russia. With two large data centers located in Moscow, this hosting provider is able to provide advanced hosting solutions to medium-sized businesses as well as large corporations in Russia and beyond.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>


firstbyte mainFirstByte is a Russian-based web hosting company that provides virtual servers, dedicated hosting, domain registration, and DNS hosting. The vendor also has a noteworthy presence in the Netherlands, Vietnam, Ukraine, and China. The FirstByte website is only available in Russian.

Features and Ease of Use

firstbyte 1

FirstByte offers VPS hosting, domain registration, and dedicated server solutions. The standard features included in its hosting packages are:

  • Free DDoS protection
  • Unlimited traffic at 100Mbps
  • Free DNS hosting
  • Free IPMI + KVM
  • Free installation
  • SSL certificates
  • Cloud storage with more than 500,000 IOPS

FirstByte hosting solutions are powered by a fully redundant Cisco backbone network. Unfortunately, FirstByte virtual servers are known to fail quite often and sometimes develop overloading related errors even when using KVM virtualization resources. This often results in many hours of client website unavailability.

FirstByte data centers are highly monitored by their security team and have a 24/7 CCTV surveillance system of up to 350 cameras recording all activities in these locations. The hosting provider also offers DNS hosting as an additional package, though it does not work quite as advertised. Customers report inexplicably losing access to the DNS control panel and their domains being removed from the system. The manual process of adding them is tedious and can result in the loss of website data.

Pricing and Support

FirstByte offers hosting plans in Russia that are priced competitively compared to other hosting vendors. They provide budget-friendly plans with quality hosting features. The pricing of their hosting plans is in Russian rubles, and you have the flexibility to choose payment periods of one, three, six, and twelve months.

FirstByte offers a 99% uptime network guarantee for their virtual servers, falling short of many customers’ expectations of an uptime of at least 99.99%. That said, in case of downtime, they do have a compensation plan in place.

FirstByte has a refund policy of 30 days, but for users who want to test their services, the vendor encourages them to use the hosting plans that allow for daily payments. It’s also important to note that customers have reported the vendor resetting their VPS servers because of delay in payment of as short a time as 48 hours, resulting in the loss of all website data.

Clients can contact the FirstByte technical support team via their telephone number, email address, and ticketing system, but there is no live chat option. Nevertheless, the FirstByte technical support team is available 24/7. Although they have set a maximum response time of 24 hours, their technical team responds to most support requests in less than one hour.

And, while FirstByte’s technical support team is relatively fast in responding to queries from customers, their attitude is unbecoming and sometimes, they are impolite. What’s more, this technical support team does not seem to have very advanced knowledge of hosting and how to address emerging issues from customers, making some of their responses unhelpful. For many customers, they’d do better finding answers on their own using the vendor’s fairly detailed knowledge base that includes an FAQ section and tutorials.




How does FirstByte match up to the competition

Liquid WebCompare4.8Compare
Tailor Made ServersCompare2.9Compare


FirstByte hosting solutions are specially designed for medium-sized businesses and large corporations with complex websites and databases. Given the unprofessionalism of this vendor’s support team as well as their apparent lack of the necessary hosting support skills, organizations that don’t have their own in-house hosting expertise and are interested in FirstByte’s hosting services should proceed with caution when trying out this company’s offerings.


  • Powered by a fully redundant Cisco backbone network
  • Highly secured data centers with 24/7 CCTV surveillance
  • Inexpensive VPS and Dedicated Server solutions
  • 30-day money-back guarantee


  • Incessant VPS servers overloading errors
  • Impolite and incompetent support team
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
User reviews
Based on 8 reviews in 1 languages
Be the first user to leave a review about FirstByte in English!
User reviews are not verified
Write a Review
You can read user reviews in other languages
Reply to review
Visit FirstByte
onclick="trackClickout('event', 'clickout', 'Visit User Reviews', 'firstbyte', this, true, ReturnPopup );"
View 1 reply
View %d replies
Быстрая и эффективная техподдержка.

Этот сервис действительно отличный! Работает без сбоев, и я могу полагаться на него в любой ситуации. Техническая поддержка заслуживает отдельного упоминания - она быстрая и эффективная. Я всем советую воспользоваться этим хостингом. Вы не пожалеете!

Михаил Лямин, Russia
November 30, 2023
Добротный хостинг.

Добротный хостинг. Использую его для моего сайта малого бизнеса. Хостинг доступен по цене и прост, сайт было легко загрузить со своего компа, что делает его идеальным для новичков, таких как я. Сервер работает идеально и мой проект летит. Дешево и стабильно!

Maxim, Russia
November 27, 2023
Соотношение идеально

Техническая поддержка всегда на связи и оперативно решает все вопросы. Я настоятельно рекомендую удаленный сервер тем, кто ищет отличное соотношение цены и качества. Планирую продолжать сотрудничество с вами и рекомендую его всем, кто ищет надежный и профессиональный хостинг!

Юрий, Russia
November 21, 2023
Я получил стабильность

Я пользуюсь услугами Firstbyte уже несколько месяцев. Если честно, сервера за свою цену очень даже хорошо показались в не простых задачах которые у меня были. Очень радует то что купив такой по цене намного дешевый сервер здесь, я получил стабильность и самое главное круглосуточную поддержку.

Ярослав, Russia
November 12, 2023
Работает стабильно

Хостинг без косяков и заморочек. Единственное пожелание — обновить дизайн админки, сделать его более современным. Но, несмотря на это, сервис FirstByte работает стабильно, без сбоев. Выбор большой, есть фильтры для выбора тарифного плана, периода аренды. Меня все условия устраивают. Очень доволен и рекомендую его всем.

Виктор, Russia
October 21, 2023
Мой веб-сайт никогда не сталкивался с простоями

Я могу сказать достаточно хороших слов о хостинге FirstByte! Поддержка клиентов на высшем уровне, всегда готова помочь с любыми задачами или вопросами, которые у меня возникают. Время безотказной работы отличное, мой веб-сайт никогда не сталкивался с простоями с тех пор, как я начал пользоваться услугами. Очень рекомендую!

Андрей Савенко, Russia
October 19, 2023
Все устраивает

Мне нравится система оплаты услуг, так как я пользуюсь электронными кошельками, и комиссии меня не смущают. Сейчас я использую тариф Business MSK-KVM-SSD-5 и полностью удовлетворен качеством услуг. Планирую и дальше продолжать пользоваться

Георгаий, Russia
October 18, 2023
Самые ужасные сервера и сервис

Самые ужасные сервера с какими Я только работал! Работать невозможно, все зависает и глючит, нельзя установить русский язык виндовс, нельзя скачивать устанавливать программы. Тех. поддержка ничем не помогает. Сейчас еще вопрос с возвратом средств решаю, не хотят отдавать, какие то минимальные сроки аренды должен выполнить. Ни в коем случае не пользуйтесь их сервисом!

Александр, Russia
May 24, 2021
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
FirstByte Alternatives
Hostinger: Best Performance & Low Cost
Lowest prices on the market for long-term plans
Read Review
IONOS: Premium Features on a Budget
Dedicated support advisor and instantly scalable performance
Read Review
InterServer: Best Monthly Hosting Plan
The best choice for hosting on a month-to-month basis
Read Review
Nexcess: Best Managed Hosting
Best managed hosting for multiple platforms, from WordPress to Magento
Read Review
Best Speed & Uptimeimage

Great Hosting for a Great Price

Plus, get a FREE domain name and email