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Domain.com Reviews 2024 – Don’t Upgrade Before Reading

Hendrik Human Hendrik Human Web Hosting Expert

Domain.com is an experienced web hosting company that offers a variety of shared and VPS hosting products. Customers who want user-friendly hosting at entry-level prices will find almost all of their needs catered to here.

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domain.com-overview1In their own words, Domain.com is proud to have played an important role in helping their customers reach success online since 2000. The provider is part of a larger corporation with multiple companies in the hosting industry, giving it both breadth and depth of experience. Domain.com’s products focus mostly on shared hosting with a few VPS hosting options also available. Its website is in English, and the Domain.com team is also very active on Facebook and Twitter.

Features and Ease of Use

Domain.com offers a decent range of shared hosting products with technologies that make building and maintaining a website easy for its customers. The basic features of its shared hosting packages include:

  • Free Let’s Encrypt SSL certificates
  • Unlimited storage (within the terms of the “Acceptable Use Policy”)
  • Scalable bandwidth
  • Free cloud storage
  • Unlimited subdomains
  • Free one-year domain registration

The first feature that most potential customers will be interested in is Domain.com’s high resource limits. All three shared hosting plans come with unlimited storage, though of course under the condition that this generous allowance isn’t abused, used as a data backup facility, or repurposed for illegal activities. The plans also feature scalable bandwidth, which Domain.com claims is enough for 99.5% of its customers.

Combined with the unlimited add-on domains, databases, and FTP logins supported by the higher-tier plans, this means that you’ll be able to safely host a number of small to medium-sized websites on a quality shared server.

But by far the feature I liked best with Domain.com’s shared hosting plans was its website builder. This drag-and-drop tool is included with all shared hosting plans for free, making it even more convenient for beginners to set up a website.

The one drawback I did notice with Domain.com is that it doesn’t readily advertise an uptime guarantee, nor does it offer a CDN. That said, my tests of the web host revealed an above average uptime of 99.984% for the month prior, which is fairly decent.

Pricing and Support

Domain.com’s three shared hosting plans are priced affordably considering the unlimited storage and bandwidth they include. While these plans aren’t discounted with longer-term billing, they do include free domains for the first year, free SSL certificates, a free website builder, and basic e-commerce integrations.

Note, however, that there aren’t any monthly billing options available: you’ll have to go for either an annual, two-year, or three-year contract. Also, there are a number of upsells — including essential features such as custom domain emails and backups — but these are decently-priced and grouped in one place.

All of Domain.com’s hosting products come with a 30-day money back guarantee, provided you’ve paid with a credit card.

A stellar feature of Domain.com’s support is their complete, orderly, and very handy knowledge base with step-by-step guides, WordPress video tutorials, and informative articles.

Domain.com also offers one-to-one support via live chat and the phone. Although there is no ticket or email support, I personally prefer the more immediate forms of communication like live chat and phone. The support staff tends to be quick and easily accessible, and I have found them to be extremely helpful. As you can see in the screenshot below, I asked them multiple questions about their services.





How does Domain.com match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1Domain.comCompareOur Score4.5Compare
1Go4HostingCompareOur Score2.4Compare


Domain.com is a great option for users who want a beginner-friendly and hassle-free hosting option. However, the number of upsells for essential features means it might not be the cheapest. That said, with its generous storage and bandwidth limits, you can keep scaling your website.


  • Affordable range of prices
  • Free domains and SSL certificates
  • Live chat and phone support
  • Excellent knowledge base


  • No email support
  • No discounted pricing for longer terms

Affordable, User-Friendly Hosting at Domain.com1


Do all Domain.com’s plans include a free domain name?

Yes. Every Domain.com web hosting plan comes with a free domain name1. But it’s only free for the first year. After that, you’ll have to pay the regular domain name registration fee.

You’ll find the latest Domain.com deals, as well as deals from other top hosts, on our coupons page.

What’s the difference between shared hosting and WordPress hosting? 

Shared hosting lets you install WordPress, but if you want hosting that’s optimized to run WordPress sites, a WordPress-specific hosting plan is the way to go. Domain.com offers both shared hosting and WordPress hosting1. And while its WordPress hosting is solid, it’s not one of our best WordPress hosts for 2024.

Does Domain.com give you good value for money?

Domain.com offers decent value for money. Its prices are reasonable, and the features, resources, and performance you get are competitive. But it won’t wow you in any one category. You’ll get better value from Hostinger1 or any of our other top 10 web hosts in 2024.

Which Domain.com plan is best?

The WP Essential plan from Domain.com is its top offering1. It’s reasonably priced and gives you unlimited storage and bandwidth, as well as advanced security. It’s better than any of its regular shared hosting plans, if you’re hosting a WordPress site.
Hendrik Human Hendrik Human
Hi, I’m Hendrik, your web guru. The only two things you need to know about me are: I love making websites, and I love to write about how to do it. That’s why I’m here – to help make it fun and easy for you too.
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domain.com is terrible.

Everything is slow, support is terrible. I had a problem with my website and no one did anything for at least 48 hours. Most of the chat representatives weren't even able to explain the problem to me. They just told me to wait. I even called the company, just to speak with an indifferent representative. Avoid them.

T_P, Israel
December 06, 2022
worst customer care experience

their auto-renewal system was not working, and my domain expired. contacted their support team many times and had no luck. It's been 48 hours already. and my website and all email address, the whole business, is down bcoz of this. still there is no way I can renew the domain from control panel.

Shihab, United Arab Emirates
August 22, 2022

Over charged for domains and other additional cost, I CLEARLY remembered remove them from my list and seeing the price adjust before making the purchase. After I hit submit, it seems they charged me for multiple domains that I had no intent on buying and saying it's irreversible.

Jing, USA
August 03, 2022

I had two domains with Domain.com. The first I turned off autorenew and thought I let it expire. Little did I know that they would bill me for privacy and protection services on and INACTIVE domain. They also refused to refund my money and I am now having to file a dispute with my credit card company for charges for services that were never rendered. PLEASE DO NOT USE DOMAIN.COM. Their service is abysmal.

Chris, USA
November 16, 2021
No dynamic DNS or refunds after you find out.

So after you buy your domain, you can finally log in and find out they don't support basic functions like dynamic DNS, and of course they don't offer refunds like many other sites do. Listen to the bad reviews and avoid at all costs, so many other sites have more options.

Michael Morrison, USA
May 27, 2021
Need a real answer to a difficult question? Sorry.

Frustratingly basic. They say they offer PEAR modules, but no one could tell me the path to reach them and kept vomiting back the same incorrect and irrelevant information. I never did reach a support person who could get off script. Avoid if you truly know what you're doing.

William Morris, USA
January 27, 2021
The Absolute WORST

I ordered a domain name through this service and paid for it. The email links it sent to me have never worked. Tech support keeps running through the exact same cycles. I wasted hours of my life and still ZERO services. Refuses to give me a refund as well. AVOID THIS AT ALL COSTS.

Buzz Malone, USA
January 16, 2021
Horrible Service and Experience

I wished I had read other reviews before about Domain.com. I purchased my domain from them because I could not find it in the providers of my choosing. After acquiring the domain from Domain.com, I had difficulties setting it all up because they had internal upgrade issues. trying to get help from them was impossible. Trying to get out and they are making it very difficult as well. AVOID Domain.com at all costs. Not worth your time or energy!

Fidel Roa, Netherlands
June 29, 2020
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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