Features and Ease of Use
DeepraHost’s four shared hosting plans provide you with:
- 99.9% uptime guarantee
- Daily or weekly automatic backups
- Free SSL certificates
- One to unlimited websites
- 5 GB to unlimited storage
- Up to unlimited bandwidth
Deeprahost’s hosting plans are beginner-friendly insofar as they provide an application installer, but the number of applications is limited to 50 (on the two lower plans) and 90+ (on the top-tier plan). If you don’t want a CMS-backed website, or this host doesn’t support the one you want, you can instead use the provided website builder to create a professional web presence without having to code it from scratch.
According to its terms of service, even Deeprahost’s “unlimited” hosting plan has a limit of 100,000 files compared with 250,000 typically elsewhere. You can’t use more than 5 GB per database, and you can’t use more than half your storage (e.g., 2.5 GB or 5 GB) because the rest is reserved for emails. There is even a clause that restricts the number of media files to a level determined by the host. These limitations need not trouble owners of small websites.
On a brighter note, firewalls and other security features help protect your site from malicious traffic.
Pricing and Support
DeepraHost’s introductory rates are half the price of its renewal rates, but even the renewal rates are not especially high.
Although there is no free trial to “try before you buy”, you do get a money-back guarantee that depends on the length of your commitment: 30 days on an annual commitment, 15 days when signing up semi-annually, and no refund window when you commit to only a month. The caveat is that you only get your money back if you have an unresolved issue caused by the host’s infrastructure.
DeepraHost’s customer support can be summoned by telephone, ticket, or email. There is a live chat link, but it looks like you’ll be answered by a robot rather than a real person, at least initially. For self-support, the knowledge base is bare, but there is a limited list of frequently asked questions: