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DataBank Review 2024 – Looks Good, but What’s the Catch?

Gwen Rodgers Gwen Rodgers Web Hosting Expert

DataBank offers solutions to enterprise clients that must be compliant with the most stringent government regulatory requirements in the e-commerce and health care industries. No shared hosting plans are available.

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DataBank brings ten years of experience to enterprise-class web hosting. It operates 15 data centers across eight US cities, it has more than 2,000 customers including Fortune 500 companies, and it is backed by major institutional investors including DigitalBridge and Allstate Insurance. Its website is in English.

Features and Ease of Use

DataBank - features

DataBank does not offer shared web hosting plans. Its closest offering is a Public Cloud option that uses IaaS computing infrastructure built on top of a multi-tenant environment that features:

  • Enterprise Architecture
  • Half the density, twice the speed
  • Autoscale CPU/RAM
  • Pay-as-you-grow storage
  • High availability
  • Flexible backups
  • Managed services

In addition to its Public Cloud offerings, DataBank creates custom solutions for enterprise clients and offers the following services to companies in a number of different markets:

  • Managed services
  • Compliance hosting
  • Security as a service
  • DRaaS backup solutions
  • Storage as a service
  • Cloud migration
  • GDPR compliance

Health Insurance Portability and Accountability Act (HIPPA) compliant hosting is available for companies in the health care industry. DataBank is a trusted Business Associate to Covered Entities and is authorized to work with companies that manage electronic Protected Health Information (e-PHI). Services include securely managing all the data generated by electronic health records, health care portals, and medical devices/wearables.

For retailers, DataBank offers Payment Card Industry Data Security Standards (PCI-DSS) compliant services to large e-commerce merchants that process credit card transactions. It offers these companies the infrastructure necessary to meet the RoC (Report on Compliance) standard, and also undertakes regular PCI-DSS audits.

Federal Risk and Authorization Management Program (FedRAMP) compliant solutions for cloud security, authorization, and monitoring are available to organizations that are subject to these requirements. The company also regularly submits its data centers to SSAE 18 audits conducted by the American Institute of Certified Public Accountants (AICPA).

DataBank recently acquired Edge Hosting, a company known for its hosting and cloud services that comply with FedRAMP, HIPAA, PCI, SSAE 16 SOC 2 Type II, EU Privacy Shield Framework, and C7 Data Centers controls. This acquisition has allowed DataBank to enhance its managed hosting capabilities.

Pricing and Support

All of DataBank’s solutions are custom-designed for enterprise clients, so no prices are listed on its website. Costs will vary depending on the size, complexity, and regulatory requirements of each organization. Needless to say, DataBank’s status as a blue-chip-backed hosting and compliance company means it offers quality services that cost a premium. Organizations that need to comply with complex regulatory schemes will regard DataBank’s prices as much less than the costs of getting it wrong.

DataBank publishes a support telephone number on its website, and ticket-based technical support is available via the DataBank Portal that clients can log into.


How does DataBank match up to the competition?

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DataBank offers customized hosting and compliance services that meet the highest standards of government regulation. Enterprise-level companies that need this functionality can expect to pay a premium for it.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.


  • HIPPA compliant
  • PCI-DSS compliant
  • FedRAMP compliant
  • GDPR compliant
  • C7 Data Centers


  • No standard pricing
  • No shared cloud hosting
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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