Coolnetwork is an Italy based web hosting company. It provides shared hosting, dedicated servers, and cloud servers. The company’s servers are located in data centers in Italy, France, the United Kingdom, Japan, Australia, Singapore, and Germany. Its website is available in Italian only.
Features and Ease of Use
Coolnetwork offers three categories of shared hosting namely, Low-cost hosting, SSD hosting, and Hosting pro. These are the shared hosting features:
- Daily automatic backups
- Let’s Encrypt SSL
- Storage space starting at 100MB
- Bandwidth starting from 5GB
Backups are done with R1Soft system and they are kept in the system for 14 days. That means you have 14 days to restore a backup made two weeks ago. With the daily automatic backups through, you should have issues with loss of files.
Low-cost hosting and hosting pro are hosted in Italy while SSD hosting is in Italy and the other hosting locations. Its servers are connected with 1 Gbit/s uplink speed. This is very useful if you have a busy download website or other traffic/bandwidth-intensive websites.
Its Hosting pro plans are on cloud technology coupled with the use of Litespeed web server. That makes these plans provide better performance than the other two hosting categories that don’t use cloud and are on Apache.
Coolnetwork provides all shared hosting customers with the DirectAdmin control panel. You can create your MySQL databases on it, configure cron jobs, create subdomains, manage emails, FTP account, and more. It supports PHP programming.
If you want to use a web application, Coolnetwork supports WordPress, Joomla!, Drupal, Prestashop, and Magento, and you can install them in one click through Installatron. Also, it has Zend optimizer which will accelerate the performance of WordPress and other PHP applications.
Pricing and Support
Coolnetwork offers web hosting prices that are not in any way cheap. Also, its provided free domain is Let’s Encrypt which is generally free already and the company doesn’t offer a free domain. You’ll find lower prices with similar features elsewhere.
It doesn’t offer one month shared hosting. If you want to pay, you’ll have to go for one year. On the good side, it has a 30-day money-back guarantee policy to lower your risk. You can pay with Visa, Mastercard, Visa Electron, and bank transfer.
If you think its prices are worthwhile, then you’ll be glad to know that Coolnetwork has a zero overselling policy where they limit the number of users on each shared server. That prevent overload on the server.
There no live chat and phone support. There are some “quick” guides but they don’t provide in-depth tutorials. If you need a solution, it will be hard to find one there so you might have to contact the support agents. The customer support is available through ticket and email.
I sent an email but didn’t get any response despite waiting for about two weeks.