Features and Ease of Use
Starting with their shared hosting plans, you have three plans to choose from. These vary primarily in the demographic they’re targeting. For instance, if you own a simple personal blog or you’re creating a website for the very first time, their Starter package would be best for you. This comes with 50 GB storage and supports a single website, five email accounts, and 25 subdomains. If you have multiple websites or you have complex, database-heavy websites with lots of traffic, go for their Business or Pro plans respectively.
All of their plans come with these features:
- cPanel control panel
- 100+ fully-responsive templates and a stock image database
- 52 free scripts that can be installed on your website
- FTP and SSH access
- Support for CGI, PHP, Ruby on Rails, Perl, and Python
- Free website, script, domain, and database transfers
- An industry-leading 99.999% Uptime Guarantee
WordPress hosting is also available for customers who want hosting that’s fully optimized for their WordPress websites. These plans vary in the number of websites each account can support, the number of monthly visitors, and amount of storage you get. With all three plans, you also get free website migration, a global CDN, and free marketing credits.
Under your CoolHandle hosting account, you’ll find a user-friendly and flexible control panel that allows you to manage your files, databases, email accounts, and websites conveniently. You’ll also find tools such as AWStats, Raw Log Manager, Webalizer, and Error Logs as well as a one-click installer that can easily set up blogs, forums, form mail, and shopping carts.
Pricing and Support
CoolHandle’s prices are definitely within market range – and in fact, they’re on the cheaper end of the spectrum considering the features and resources you get with each package. All of their packages are backed by a 30-day money back guarantee. New customers are entitled to introductory rates, which will then be raised upon the renewal of their hosting accounts.
CoolHandle boasts an eclectic team of hosting experts, support technicians, system administrators, and WordPress experts who can handle and resolve issues in no time. Highly trained and available 24/7, their team can assist you with website transfers, database migration, account optimization, and OS deployment. You can reach them via the contact form on their website or the client area. Sadly, they don’t have live chat or telephone support.
If you’re a DIY enthusiast, you can explore their rich Help Center, which contains how-to guides and video tutorials that cover website management, database setup, and webmail management among other things. You’ll also find concise answers to pressing questions in the FAQ section.