CiviHosting is fine, but fine is not good enough. While CiviHosting is a decent web host, you can get better quality hosting at a cheaper price with Hostinger, for example.
Established in 2006, small American firm CiviHosting specializes in high-quality shared Linux hosting. It takes pride in calling itself a CiviCRM specialist and guarantees that all CiviCRM features will work on its servers.
Since its inception, CiviHosting has migrated several clients from “big name” hosting providers, and these clients – who chose CiviHosting for its better service and support – have since stuck with the company because it delivers what it promises.
CiviHosting’s website is in English.
Features and Ease of Use
CiviHosting offers two shared Linux hosting plans (“Regular” and “Extended”) on its fully managed servers. It also provides an “Extended Plus” plan for sites requiring more resources. Some of the notable features of its shared Linux hosting plans are:
- 99.99% uptime
- 10 GB to 100 GB disk space
- 20 GB to 1000 GB monthly data transfer
- Daily automatic backups
- Free Let’s Encrypt SSL certificates
- Full-featured custom control panel
- Daily backups
- SSH access
CiviHosting supports most PHP- and Perl-based packages. It specializes in CiviCRM (whether inside of WordPress or Drupal), Nextcloud, and MediaWiki, and it also supports clients that use DokuWiki, ownCloud, Joomla, Mautic, and more.
The use of SSD storage provides clients with better performance and enhanced reliability compared to HDDs, and CiviHosting also boasts a perfect security record thanks to its world-class I.T. infrastructure. The company claims that (to the best of its knowledge) its server security has never been compromised, and no data breach has ever occurred.
Besides shared hosting, CiviHosting offers two VPS plans and three web app hosting plans.
Pricing and Support
Although CiviHostng’s hosting plans are priced four or five times higher than other hosting providers’ plans, they could be worth the cost for the data and server security features you get. You can pay on an annual basis via PayPal, 2CheckOut, or credit card.
CiviHosting offers an unconditional 60-day money-back guarantee for shared hosting services and a 15-day money-back guarantee for VPS plans.
You can get a three-day free trial of CiviTeacher.com (which organizes concise and clear videos into a portable, permanent, and searchable CiviCRM learning library), and the company also offers a CiviCRM demo (on Drupal) and a Nextcloud demo, each of which resets every 24 hours.
You can contact CiviHosting’s 24/7 customer support team via telephone, support ticket, email, or online form. The company guarantees a 15 minute response time to support tickets and a 60 minute response time for emails. This must be for fully signed-up customers because my exploratory email was never answered.
Self-support resources (including an online manual) are provided by the Suresupport web hosting support network: