Features and Ease of Use
Chroot offers two types of shared hosting: regular shared hosting and shared hosting for Romanian government agencies and public institutions. Its regular shared hosting plans provide:
- 99.9% uptime guarantee
- Periodic automatic backups
- Free SSL certificates
- Either two or unlimited domains
- Between 1 GB and 100 GB storage
- Unlimited traffic
Chroot provides two beginner-friendly tools. The first is the popular and easy-to-use cPanel control panel that lets you manage your website files, domains, email accounts, FTP accounts, and security settings, as well as seeing website statistics. The second is the Softaculous one-click installer for more than 300 CMS and other applications, including WordPress, Joomla, Drupal, Magento, and PrestaShop.
The frequency of backups depends on the plan you pick. Customers on the base plan get weekly and monthly backups, whereas top-tier customers get up to ten backups per day. Chroot provides antivirus and anti-spam security for emails, and its servers are also secure. If the shared hosting doesn’t give you all the security features you need, you could opt for a dedicated server instead, so that you can install your own firewall systems, IP addresses, and even BGP sessions.
Pricing and Support
For low-cost hosting, Chroot could be the host for you. Its shared hosting plans are pretty cheap, and some plans allow you to pay for a month at a time. Otherwise, you have to pay for six months or a year at a time. You can pay by bank transfer, PayPal, or credit card, and get instant activation once your payment has been made. If you’re moving from another host, website migration is free.
Chroot is so confident about its services that it offers a 15-day free trial so that you can try before you buy. Once you’ve signed up, you still get a 30-day money-back guarantee that gives you a month to change your mind.
For self-support, Chroot provides a well-populated knowledge base. If this doesn’t answer your questions, you can contact the 24/7 support team via a ticket system, or call the emergency number during working hours. I was pleased to receive a response to my pre-sales ticket submission: